I'm testing elog, and one user was having difficulty creating a new account for himself. This problem had three reasons:
1. the user expected a "submit" button or some other way to exit the account registration screen to appear near the password boxes, at the bottom of the page.
2. I'm using the "Bottom text" option, which has a URL to execute a "find" (search) within elog for all open tickets. The user simply entered the info for their new account, and then clicked on the button at the bottom of the page--which would be the expected behavior.
3. In our environment, there are many logbooks (~100), as each computing device has it's own logbook. This isn't a problem on the main page, since the logbooks are grouped into 7 categories. However, the account registration page combines two functions--setting up a new account, and selecting which logbooks to subscribe to for e-mail notification. The logbooks are presented in a list (rather than groups), which causes the "Save" button at the top left to scroll off the screen before the user enters their password.
Suggestions for improving the registration page:
Put a "submit" button after the password entry.
Possibly supress the local "bottom text", or allow the specification of a different file for the registration page.
After the user has registered, then show a page allowing them to subscribe for e-mail notifcation. That page should be organized the same way as the main page, with groups. Users should be allowed to subscribe to entire groups, or to expand each group to select or unsubscribe from individual logbooks.
Thanks,
Mark |