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icon1.gif   config settings to ensure replies to author, thread contributors, admin?, posted by Mark Bergman on Thu May 31 23:46:31 2007 
    icon2.gif   Re: config settings to ensure replies to author, thread contributors, admin?, posted by Stefan Ritt on Fri Jun 1 08:40:13 2007 
Message ID: 2237     Entry time: Thu May 31 23:46:31 2007     Reply to this: 2238
Icon: Entry  Author: Mark Bergman  Author Email: mark.bergman@uphs.upenn.edu 
Category: Question  OS: Linux  ELOG Version: V2.6.5 
Subject: config settings to ensure replies to author, thread contributors, admin? 
I'm having some difficulty configuring elog to ensure that the original author of an entry, any contributors to the thread, and a desginated administrator get e-mail notification for any change to the thread.

Here's a subset of the current elogd.cfg:
Attributes = Author, Type, Category, Severity, Subject, Entry ID, Status, CC E-mail To
Display Email recipients = 1
Email All = $CC E-mail To
Email All = mark.bergman@uphs.upenn.edu
Email Format = 47
Suppress default = 0
Type CC E-mail To = museremail

The "Suppress default = 0" setting is used because many people mistakenly subscribe for automatic e-mail notification of all our logbooks when they self-register. I was hoping that the "Email All" directives would override the suppression of default mail.

This configuration works partially...in that if a user specifically selects addresses in the "CC E-mail To" field, those people do get mail.

The documentation states that there can be multiple "Email All" directives, so I thought they would be additive--causing the admin address and the author to always get mail.

Is there a setting to ensure that the original author of the thread is always notified upon any change?


Thanks,

Mark
ELOG V3.1.5-fe60aaf