Stefan Ritt wrote: |
Dennis Seitz wrote: |
Stefan Ritt wrote: |
Dennis Seitz wrote: |
I would like to be notified by email of some logbook entries regardless of whether the user has chosen to suppress email or not.
This way I will always be aware of new entries, and users will still have the option of notifying a larger group of other users, or not.
As far as I can tell, presently the Suppress Email checkbox overrides Email All.
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If I make "Email all" override the suppress email checkbox, some uses would complain "I check the supporess box, but my admin still gets email, what am I doing wrong here?". So while this works for you, it will not be desired for everybody. I would have to add another parameter just for this request. Couldn't you instead use the RSS feed functionality? This way you well see all entries, independent of the email notification. You can use special RSS feed readers (your browser and email client probably support this already).
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Hmm, I see your point, but wouldn't using the RSS feed have the same effect? Or are you saying the users just wouldn't know about it, so they wouldn't complain? 
I haven't explored the RSS feed options yet. I'll study them.
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The RSS feed you have to "pull" actively with a client (which of course can be periodically in an automatic way). So no pull, no notification, happy users 
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Hmm. Is there some way to set up a private RSS feed for me only?
If not, I would humbly ask that you add an option. I don't want to generate unnecessary email to users, but I need to always be notified for some logbooks. I'm responsible for some hardware on our project and I want to know any time someone reports a problem. The best solution is to still let users decide whether they want to subscribe to logbooks, and whether entry notification should be suppressed or not, but also have an admin override privilege. There could be a disclaimer "admin is automatically notified of all entries" at the top of the edit page.
If this can be done with a private RSS feed to me only, then that's fine. I still don't use or understand RSS feeds very well, sorry. I'd rather all users did not have the option to be alerted to every new entry, when email suppression is enabled. That would be contradictory, I think.
Thanks for listening!
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