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icon5.gif   Thumbnails not working, posted by Kevin O'Sullivan on Tue Jul 22 23:23:17 2008 
    icon2.gif   Re: Thumbnails not working, posted by Stefan Ritt on Wed Jul 23 15:14:58 2008 
Message ID: 65932     Entry time: Wed Jul 23 15:14:58 2008     In reply to: 65929
Icon: Reply  Author: Stefan Ritt  Author Email: stefan.ritt@psi.ch 
Category: Bug report  OS:   ELOG Version: 2.7.4 
Subject: Re: Thumbnails not working 

Kevin O'Sullivan wrote:

I get the following error where thumbnails should go: Cannot create thumbnail, please check ImageMagick installation.

I restarted elog and check the log, it does in fact detect ImageMagick and it does have the most recent version. I'm running ubuntu 2.6.24-19-server.  Is there something else I should be checking?

 Try the following:

  • Put logfile = elog.log into your elogd.cfg
  • Upload an image to get the error
  • Examine your elog.log file

You should get something like:

23-Jul-2008 15:10:38 [] Server listening on port 8080 ..
23-Jul-2008 15:10:52 [stefan@127.0.0.1] {demo} SHELL "convert "logbooks\demo\080723_151052_Capture.png" "logbooks\demo\080723_151052_Capture.png.png""

In your logfile. Now try the "convert" command manually under the same account elogd is running. Possible reasons for problems are:

  • The "convert" command is not in your path or links to another program. Unfortunately ImageMagick chose a pretty standard name for this program
  • The account under which elogd is running does not have write access to the logbook directory
  • converts wants to call ghostscript for PDF conversion, but it is not installed
  • ...
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