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icon5.gif   Elog Crashes, posted by lance on Mon Jul 20 09:26:41 2009 Elog_crash_events.doc
    icon2.gif   Re: Elog Crashes, posted by Stefan Ritt on Mon Jul 20 10:30:44 2009 
Message ID: 66449     Entry time: Mon Jul 20 09:26:41 2009     Reply to this: 66450
Icon: Question  Author: lance  Author Email: lance1.hayward@yahoo.com 
Category: Bug report  OS: Windows  ELOG Version: 2.7.6 
Subject: Elog Crashes 
Stefan,
 
Our log is crashing on a regular basis and I have been unable to identify the reason. Now the if the log crashes that is not a major problem however when you try to stop the daemon from the services it fails to stop. This means that the daemon cannot be restarted. The only way then is to start killing processes. This is not something I want none experienced guys to do.
 
Looking at the processes is look like the elogd.exe is still running and doesn’t die when you try to stop the daemon service.
 
I checked the times it was crashing with events in the elog logfiles but there was nothing actually happening at these times. It seems something is causing it to just hang.
 
I have attached the eventlog files for you if you have any ideas I would appreciate them.
 
I have not run the log in verbose mode as I have thus far been unable to redirect the output of the screen in order to see what is happening. If you have any tips on how to redirect the output I would save the file for off line analysis. Our log is used 24/7 therefore it is critical that it be kept running so if I was to run it with the –v option the guys would have to restart it and I would lose the data.
 
Any help is much appreciated
 
 
Regards,
 
Lance
Attachment 1: Elog_crash_events.doc  1.194 MB
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