| george papalexis wrote: |
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We noticed some elog email messages were not showing up in our inboxes at random. What we believe is happening is when a elog entry is created it is assigned a message id that the mail servers will use. If a message is edited that same message id is used and some mail servers involved will ignore the duplicate message id. We have also noticed when a elog entry is deleted the next entry created will assume the deleted entry message id and just like above the email will be ignored since it has a duplicate message id.
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The message ID is part of the "user data" of the email, not of the standard email header. So the mail servers "do not know" about the message ID, which make it strange that double messages are filtered. Nobody else reported this problem before. Maybe is it related to your SPAM filter? Can you check if the double entries are classified as SPAM in your case? |