Hi,

I have a user on our system who keeps getting shut out - she can register, but after a few days her login always stops working. The only thing that I can see that's different about her is that her email address has a hyphen in it (firstname.last-name@stfc.ac.uk). I have tried registering myself with a hyphenated email address, and the same thing happens. Any idea what might be going on here? Is eLog doing some sort of automatic cleanup after a day or two, and rejecting a confirmed email address because it's got a hyphen in it?

Thanks

Ben