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Message ID: 67688     Entry time: Wed Jun 11 19:18:06 2014
Icon: Question  Author: Chuck Brost  Author Email: brost_chuck@solarturbines.com 
Category: Bug report  OS: Windows  ELOG Version: 2.9.1-2435 
Subject: Strange Error, Service hangs when record is deleted. 

I have 4 services running on a Windows Server 2008 R2 machines, 4 separate logs, only one of them is doing this, but that could be because only one of them is trying to delete records once they are posted, I cannot say.

On that one log, everything runs fine until they try to delete a record, and they are doing it under the admin login, but the service hangs.  anyone trying to log in get the 404 error that the page is not available.  to clear it I have to open Manage/Services and then Task Manager.  First I kill the process for that log book, then I can restart the service and everything is back.. trying to stop the service and then start it, or just restart the service, this does no good, in fact, it will hang at stopping the service.. it is not responding at all.  this happened to the same log when I had this on the original Windows Server 2003, so it is not new.. they just don't delete things for a long time, then they seem to do it every week, more than once.. and usually at night or on the weekend. (are they just doing it to mess with me?  Maybe, but I do not think so since it would not get me in trouble if I were busy, out of town or just not home and could not get to it until the next business day and they know this..

Any ideas what could cause this?

My Configuration is as follows, with only the names changed to protect the guilty:

[global]
port = 8081
SSL = 1

css = solar.css
password file = PWFILE
self register = 0
login expiration = 0
restrict edit = 1

Allow Password change = 0
List Menu Commands = New, Find, Select, Config, Help
Menu Commands = List, New, Edit, Delete, Reply, Help
Enable Attachments = 0
show attachments = 0
display mode = summary

admin users = admin,ME
login users = user,ME,user2,user3
deny config = user,ME,user2,user3
deny delete = user,ME,user2,user3
deny edit = user,ME,user2,user3

Welcome Title = <p><font size=6 color=white> S---- T------ Furnace Logs</font><br><font size=3 color=white> These logs are C---------- Confidential: </font> <font size=3 color=55ff55> Green </font>
Attributes = Badge, Run, Recipe, Mod, Rebraze, W.O., Operation, Item, Qty
Options Mod = Boolean
Options Rebraze = Boolean

list display = date, Badge, Run, Recipe, Mod, Rebraze, W.O., Operation, Item, Qty

Options Recipe = AN001, AN002, AN003, AN004
Extendable Options = Recipe
Required Attributes = Badge, Recipe, W.O., Operation, Item, Qty
default encoding = 1
allowed encoding = 1
allow HTML = 0
suppress default = 3
suppress email on edit = 3
display email recipients = 0

[V8]
Theme = default
Comment = V8 Furnace Log Data Owner: B. Sands
Preset Run = V8-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date


[V9]
Theme = default
Comment = V9 Furnace Log Data Owner: B. Sands
Preset Run = V9-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V10]
Theme = default
Comment = V10 Furnace Log Data Owner: B. Sands
Preset Run = V10-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V11]
Theme = default
Comment = V11 Furnace Log Data Owner: B. Sands
Preset Run = V11-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V12]
Theme = default
Comment = V12 Furnace Log Data Owner: B. Sands
Preset Run = V12-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V13]
Theme = default
Comment = V13 Furnace Log Data Owner: B. Sands
Preset Run = V13-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[Freezer]
Theme = default
Comment = Freezer Furnace Log Data Owner: B. Sands
Preset Run = Fre-%Y-####
Preset recipe = None
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[MyTest]
Theme = default
List Menu Commands = New, Find, Select, Config, CSV Import, Help

Comment = MyTest Log
Preset Run = MT-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date


 

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