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icon1.gif   5.5.4 cannot decode AUTH parameter, posted by harish amin on Fri Nov 21 12:38:07 2014 
    icon2.gif   Re: 5.5.4 cannot decode AUTH parameter, posted by Stefan Ritt on Fri Nov 21 16:09:37 2014 
       icon2.gif   Re: 5.5.4 cannot decode AUTH parameter, posted by harish amin on Fri Nov 21 17:00:09 2014 
          icon2.gif   Re: 5.5.4 cannot decode AUTH parameter, posted by harish amin on Sat Nov 22 14:50:35 2014 
             icon2.gif   Re: 5.5.4 cannot decode AUTH parameter, posted by Yoshio Imai on Sat Nov 22 16:05:34 2014 
Message ID: 67718     Entry time: Fri Nov 21 17:00:09 2014     In reply to: 67717     Reply to this: 67719
Icon: Reply  Author: harish amin  Author Email: harish.amin@holiday.co.om 
Category: Info  OS: Windows  ELOG Version: 2.8 
Subject: Re: 5.5.4 cannot decode AUTH parameter 

Stefan Ritt wrote:

harish amin wrote:

 Dear Team,

I am having a log book and would like to activate the email notification. I have made the changes as per the guidelines but I am getting the error message while submitting the entry - Error sending Email via "smtp.omantel.net.om": 5.5.4 cannot decode AUTH parameter

The details are as below : (Please note I have replaced the password with the * marks)

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} NEW entry #0

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} Email from <harish.amin@holiday.co.om> to harish.amin@holiday.co.om, SMTP host smtp.omantel.net.om

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} 220 fmgw1.omantel.net.om ESMTP Smtpd; Fri, 21 Nov 2014 15:32:52 +0400

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} 

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} EHLO localhost

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-fmgw1.omantel.net.om Hello [188.66.222.72], pleased to meet you

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-ENHANCEDSTATUSCODES

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-PIPELINING

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-8BITMIME

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-SIZE 32235520

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-DSN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-AUTH LOGIN PLAIN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-STARTTLS

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-DELIVERBY

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250 HELP

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} AUTH LOGIN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} Username

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} harish.amin@holiday.co.om

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} Password

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} ******

21-Nov-2014 16:58:30 [harish@127.0.0.1] {SCREENING VISIT} 501 5.5.4 cannot decode AUTH parameter ******

Please help me to resolve this issue.

Thank you

Harish Amin

 For the login to your email sever, the password is encoded in base64 form (actually not really secure). Somehow your server does not support this. Unfortunately I cannot test this without access to your server. But you can try yourself by doing a telnet to your mail server like:

$ telnet <server.domanin> 25

...

$ AUTH PLAIN

With the "plain" method, you should be able to enter your password in plain text (not base64 encoded), and see if that works. If you are successful, I can add this option to elog.

Best,

Stefan

 Dear Stefan

Thank you for your reply. Please check is my entry correct?

port = 8080

Admin user = harish

url = http://localhost:8080

;Find Menu commands = Logout, New, Find, Select, Config, Last day, Last 10, Help

;Guest Menu commands = Login, Back, Find, Last day, Last 10, Help, Logout

;Guest Find Menu commands = Login, Back, Find, Last day, Last 10, Help

SMTP host = smtp.omantel.net.om

SMTP port = 25

$telnet smtp.omantel.net.om 25

$AUTH PLAIN

SMTP username = harish.amin@holiday.co.om

SMTP Password = ********

Subst Email = $user_email

Logfile = errorh.log

Email Encoding = 4

Entries per page = 50

;Logfile = harish.log

;Logging level = 2

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