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ID Date Icon Author Author Email Category OSdown ELOG Version Subject
  66217   Sat Feb 21 10:01:01 2009 Reply Stefan Rittstefan.ritt@psi.chBug reportLinux2.7.5Re: problem reading attached PDF files!

 

Razvan Gornea wrote:

Hi,

I was wondering if anybody else seen this problem and maybe has a solution. I use Elog version 2.7.5 rev. 2172 that I compiled from the tar.gz package on a Ubuntu PC. It is very strange that everything works fine except I can not view / download PDF attachments specifically. I can view / download images and I can download all sorts of file formats: xls, doc, ppt, etc. Viewing in the same window / tab or in a different one does not work. Saving the attachment produces a file empty file with the correct name! This is so strange, for example following a link from an image or any other attachment type works but if that link is a PDF file I get an empty page! When uploading a PDF file there a thumbnails that are generated, I do view the thumbnail but not the PDF itself! I didn't even managed to start a download on PDF attachment.

Any help would be appreciated!

 

This sounds to me like you have a problem on your browser. I know that Acrobat Reader sometimes causes problems. The current version always crashes my broswer, so I cannot display PDFs inline, I rather have to same them, and the open them for display. Maybe you have a simlar problem. Since you see the PDF thumbnails, I believe that the PDF operations indise ELOG are ok. Can you view PDFs from other websites? Have you tried another browser? Maybe on another computer?

- Stefan 

  66218   Sat Feb 21 21:13:43 2009 Reply Razvan Gorneagornea@gmail.comBug reportLinux2.7.5Re: problem reading attached PDF files!

Stefan Ritt wrote:

 

Razvan Gornea wrote:

Hi,

I was wondering if anybody else seen this problem and maybe has a solution. I use Elog version 2.7.5 rev. 2172 that I compiled from the tar.gz package on a Ubuntu PC. It is very strange that everything works fine except I can not view / download PDF attachments specifically. I can view / download images and I can download all sorts of file formats: xls, doc, ppt, etc. Viewing in the same window / tab or in a different one does not work. Saving the attachment produces a file empty file with the correct name! This is so strange, for example following a link from an image or any other attachment type works but if that link is a PDF file I get an empty page! When uploading a PDF file there a thumbnails that are generated, I do view the thumbnail but not the PDF itself! I didn't even managed to start a download on PDF attachment.

Any help would be appreciated!

 

This sounds to me like you have a problem on your browser. I know that Acrobat Reader sometimes causes problems. The current version always crashes my broswer, so I cannot display PDFs inline, I rather have to same them, and the open them for display. Maybe you have a simlar problem. Since you see the PDF thumbnails, I believe that the PDF operations indise ELOG are ok. Can you view PDFs from other websites? Have you tried another browser? Maybe on another computer?

- Stefan 

 

Hi,

Thanks for the reply. I just checked the access from two other computers and indeed it works. I tried to see what is the problem with my browser, I use Firefox 3.0.6 and tried to get a PDF from the web. So I do have the same problem with other sites for viewing a PDF, I mean when I click on a PDF link I get a white page and the browser does not invoke any plug-in or Acrobat Reader. But the major difference with Elog is that with other sites I can always right click on the link and do "Save as" and it starts the download and I get a valid file. With elog it does start the download but I get an empty file. Actually I checked inside and it is not really empty, it is a text file, here I attached an example (the content of the file when I tried to download a PDF from the Elog server):

gornea@hadriana ~
$ cat Ba_source_GG_Feb09.pdf
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>
<META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW">
<title>ELOG Login</title>
<link rel="stylesheet" type="text/css" href="default.css">
<link rel="shortcut icon" href="favicon.ico" />
<link rel="icon" href="favicon.png" type="image/png" />
</head>
<body OnLoad="document.form1.uname.focus();">
<form name=form1 method="POST" action="./" enctype="multipart/form-data">

<input type=hidden name=redir value="090219_111057/Ba_source_GG_Feb09.pdf">
<table class="dlgframe" cellspacing=0 align=center><tr><td colspan=2 class="dlgtitle">Please login</td></tr>
<tr><td align=right class="dlgform">Username:</td>
<td align=left class="dlgform"><input type=text name=uname value=""></td></tr>
<tr><td align=right class="dlgform">Password:</td>
<td align=left class="dlgform"><input type=password name=upassword></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=checkbox checked name=remember value=1>
Keep me logged in on this computer<br>
for the next 31 days or until I log out</td></tr>
<tr><td align=center colspan=2 class="dlgform">
<a href="?cmd=Forgot">Forgot password?</a></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=submit value="Submit"></td></tr></table>
<center><a class="bottomlink" title="Goto ELOG home page" href="https://midas.psi.ch/elog/">ELOG V2.7.5-2172</a></center></form></body></html>
 

  66219   Sat Feb 21 23:08:54 2009 Idea David PilgramDavid.Pilgram@epost.org.ukRequestLinux2.7.5-2130Idea/Suggestion
Hi Stefan,

In the past I have requested the "mark whole thread" feature, not yet implimented.  At present, I 
edit (in my case) the icon on the first entry to indicate current status of the thread.  I have 
had an idea connected to this.

If you view a page, in threaded form, and collapsed, the header of the first entry of each thread is 
shown.  The order, however, is that of the timed order of the latest entry in that thread.


As an option, under the same circumstances (threaded, collapsed), if the header of the most recent 
entry was shown, then that could also be an indicator of closed thread, or of "marking whole thread" 
option (maybe would be enough for those who desire those features).  It also gives an indication of 
the current status of the thread without having to edit the original entry of the thread to edit 
(for example) the icon. 

Just a thought on how to improve a wonderful program ;-)
  66220   Mon Feb 23 09:53:09 2009 Reply Stefan Rittstefan.ritt@psi.chBug reportLinux2.7.5Re: problem reading attached PDF files!

 

Razvan Gornea wrote:

 

Stefan Ritt wrote:

 

Razvan Gornea wrote:

Hi,

I was wondering if anybody else seen this problem and maybe has a solution. I use Elog version 2.7.5 rev. 2172 that I compiled from the tar.gz package on a Ubuntu PC. It is very strange that everything works fine except I can not view / download PDF attachments specifically. I can view / download images and I can download all sorts of file formats: xls, doc, ppt, etc. Viewing in the same window / tab or in a different one does not work. Saving the attachment produces a file empty file with the correct name! This is so strange, for example following a link from an image or any other attachment type works but if that link is a PDF file I get an empty page! When uploading a PDF file there a thumbnails that are generated, I do view the thumbnail but not the PDF itself! I didn't even managed to start a download on PDF attachment.

Any help would be appreciated!

 

This sounds to me like you have a problem on your browser. I know that Acrobat Reader sometimes causes problems. The current version always crashes my broswer, so I cannot display PDFs inline, I rather have to same them, and the open them for display. Maybe you have a simlar problem. Since you see the PDF thumbnails, I believe that the PDF operations indise ELOG are ok. Can you view PDFs from other websites? Have you tried another browser? Maybe on another computer?

- Stefan 

 

 

Hi,

Thanks for the reply. I just checked the access from two other computers and indeed it works. I tried to see what is the problem with my browser, I use Firefox 3.0.6 and tried to get a PDF from the web. So I do have the same problem with other sites for viewing a PDF, I mean when I click on a PDF link I get a white page and the browser does not invoke any plug-in or Acrobat Reader. But the major difference with Elog is that with other sites I can always right click on the link and do "Save as" and it starts the download and I get a valid file. With elog it does start the download but I get an empty file. Actually I checked inside and it is not really empty, it is a text file, here I attached an example (the content of the file when I tried to download a PDF from the Elog server):

gornea@hadriana ~
$ cat Ba_source_GG_Feb09.pdf
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>
<META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW">
<title>ELOG Login</title>
<link rel="stylesheet" type="text/css" href="default.css">
<link rel="shortcut icon" href="favicon.ico" />
<link rel="icon" href="favicon.png" type="image/png" />
</head>
<body OnLoad="document.form1.uname.focus();">
<form name=form1 method="POST" action="./" enctype="multipart/form-data">

<input type=hidden name=redir value="090219_111057/Ba_source_GG_Feb09.pdf">
<table class="dlgframe" cellspacing=0 align=center><tr><td colspan=2 class="dlgtitle">Please login</td></tr>
<tr><td align=right class="dlgform">Username:</td>
<td align=left class="dlgform"><input type=text name=uname value=""></td></tr>
<tr><td align=right class="dlgform">Password:</td>
<td align=left class="dlgform"><input type=password name=upassword></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=checkbox checked name=remember value=1>
Keep me logged in on this computer<br>
for the next 31 days or until I log out</td></tr>
<tr><td align=center colspan=2 class="dlgform">
<a href="?cmd=Forgot">Forgot password?</a></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=submit value="Submit"></td></tr></table>
<center><a class="bottomlink" title="Goto ELOG home page" href="https://midas.psi.ch/elog/">ELOG V2.7.5-2172</a></center></form></body></html>
 

 

The file you downloaded is actually the login screen of elog! So probably your login token expired between the display of the web page showing the attachemnt link and the attachment download, or you turned cookies off. So when you try to download the attachment, your user credentials are not passed as cookies together with that request and elog barks at you requiring a new login.  

  66223   Thu Feb 26 07:55:24 2009 Reply Razvan Gorneagornea@gmail.comBug reportLinux2.7.5Re: problem reading attached PDF files!

Stefan Ritt wrote:

 

Razvan Gornea wrote:

 

Stefan Ritt wrote:

 

Razvan Gornea wrote:

Hi,

I was wondering if anybody else seen this problem and maybe has a solution. I use Elog version 2.7.5 rev. 2172 that I compiled from the tar.gz package on a Ubuntu PC. It is very strange that everything works fine except I can not view / download PDF attachments specifically. I can view / download images and I can download all sorts of file formats: xls, doc, ppt, etc. Viewing in the same window / tab or in a different one does not work. Saving the attachment produces a file empty file with the correct name! This is so strange, for example following a link from an image or any other attachment type works but if that link is a PDF file I get an empty page! When uploading a PDF file there a thumbnails that are generated, I do view the thumbnail but not the PDF itself! I didn't even managed to start a download on PDF attachment.

Any help would be appreciated!

 

This sounds to me like you have a problem on your browser. I know that Acrobat Reader sometimes causes problems. The current version always crashes my broswer, so I cannot display PDFs inline, I rather have to same them, and the open them for display. Maybe you have a simlar problem. Since you see the PDF thumbnails, I believe that the PDF operations indise ELOG are ok. Can you view PDFs from other websites? Have you tried another browser? Maybe on another computer?

- Stefan 

 

 

Hi,

Thanks for the reply. I just checked the access from two other computers and indeed it works. I tried to see what is the problem with my browser, I use Firefox 3.0.6 and tried to get a PDF from the web. So I do have the same problem with other sites for viewing a PDF, I mean when I click on a PDF link I get a white page and the browser does not invoke any plug-in or Acrobat Reader. But the major difference with Elog is that with other sites I can always right click on the link and do "Save as" and it starts the download and I get a valid file. With elog it does start the download but I get an empty file. Actually I checked inside and it is not really empty, it is a text file, here I attached an example (the content of the file when I tried to download a PDF from the Elog server):

gornea@hadriana ~
$ cat Ba_source_GG_Feb09.pdf
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>
<META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW">
<title>ELOG Login</title>
<link rel="stylesheet" type="text/css" href="default.css">
<link rel="shortcut icon" href="favicon.ico" />
<link rel="icon" href="favicon.png" type="image/png" />
</head>
<body OnLoad="document.form1.uname.focus();">
<form name=form1 method="POST" action="./" enctype="multipart/form-data">

<input type=hidden name=redir value="090219_111057/Ba_source_GG_Feb09.pdf">
<table class="dlgframe" cellspacing=0 align=center><tr><td colspan=2 class="dlgtitle">Please login</td></tr>
<tr><td align=right class="dlgform">Username:</td>
<td align=left class="dlgform"><input type=text name=uname value=""></td></tr>
<tr><td align=right class="dlgform">Password:</td>
<td align=left class="dlgform"><input type=password name=upassword></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=checkbox checked name=remember value=1>
Keep me logged in on this computer<br>
for the next 31 days or until I log out</td></tr>
<tr><td align=center colspan=2 class="dlgform">
<a href="?cmd=Forgot">Forgot password?</a></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=submit value="Submit"></td></tr></table>
<center><a class="bottomlink" title="Goto ELOG home page" href="https://midas.psi.ch/elog/">ELOG V2.7.5-2172</a></center></form></body></html>
 

 

The file you downloaded is actually the login screen of elog! So probably your login token expired between the display of the web page showing the attachemnt link and the attachment download, or you turned cookies off. So when you try to download the attachment, your user credentials are not passed as cookies together with that request and elog barks at you requiring a new login.  

 Hi,

OK but the box at login is checked to keep the login / password for 31 days and the cookies are enabled for sure. Now another user pointed out that it can not see pictures including the little icons when using Safari. I never used Safari but I got it just to see what is going on. So it took me some time but I think I have an idea now after comparing the source of a post that I read with Firefox to the one I get with Safari. Essentially the Firefox has the Javascript functions and class definitions before the HTML page starts. Very weird! Took me some time because when you view the source they both showed almost the same content (there are a few differences in <head>) ! But when I tried to save as HTML it showed this difference. Also I must mention that the problem for viewing the pdf attachments only happens with Firefox on Windows, I tried from a Linux PC and it works fine, now on Linux PC I have an older version of Firefox so maybe this has to do with Firefox version not OS. For this problem with the pictures and icons, if is not the Javascript related problem I am really totally last, how can one browser get the picture but not the other browser with the same content in the <body>!?!

  66225   Thu Feb 26 11:00:00 2009 Reply Stefan Rittstefan.ritt@psi.chRequestLinux2.7.5-2130Re: Idea/Suggestion
> In the past I have requested the "mark whole thread" feature, not yet implimented.

That's not correct, it is implemented. Just add an attribute for that. Assume you have problem reports, so you 
add

Attributes = ..., Fixed
Options Fixed = boolean
Quick filter = Fixed

If you add a new entry, "Fixed" is false by default. All replies to that entry will contain then the same flag. 
Now if you want to mark the whole thread as fixed, do the following:

- go into list display
- display all entries in threaded mode
- click on "Select"
- select the thread you want to mark as fixed and click "Edit"
- now keep all attributes, but check the "Fixed" check box

and voila, the whole thread will contain "Fixed = 1". Using the quick filter, you can now show all fixed threads 
with one click.
  66227   Thu Feb 26 17:58:48 2009 Reply Razvan Gorneagornea@gmail.comBug reportLinux2.7.5Re: problem reading attached PDF files!

Stefan Ritt wrote:

 

Razvan Gornea wrote:

 

Stefan Ritt wrote:

 

Razvan Gornea wrote:

Hi,

I was wondering if anybody else seen this problem and maybe has a solution. I use Elog version 2.7.5 rev. 2172 that I compiled from the tar.gz package on a Ubuntu PC. It is very strange that everything works fine except I can not view / download PDF attachments specifically. I can view / download images and I can download all sorts of file formats: xls, doc, ppt, etc. Viewing in the same window / tab or in a different one does not work. Saving the attachment produces a file empty file with the correct name! This is so strange, for example following a link from an image or any other attachment type works but if that link is a PDF file I get an empty page! When uploading a PDF file there a thumbnails that are generated, I do view the thumbnail but not the PDF itself! I didn't even managed to start a download on PDF attachment.

Any help would be appreciated!

 

This sounds to me like you have a problem on your browser. I know that Acrobat Reader sometimes causes problems. The current version always crashes my broswer, so I cannot display PDFs inline, I rather have to same them, and the open them for display. Maybe you have a simlar problem. Since you see the PDF thumbnails, I believe that the PDF operations indise ELOG are ok. Can you view PDFs from other websites? Have you tried another browser? Maybe on another computer?

- Stefan 

 

 

Hi,

Thanks for the reply. I just checked the access from two other computers and indeed it works. I tried to see what is the problem with my browser, I use Firefox 3.0.6 and tried to get a PDF from the web. So I do have the same problem with other sites for viewing a PDF, I mean when I click on a PDF link I get a white page and the browser does not invoke any plug-in or Acrobat Reader. But the major difference with Elog is that with other sites I can always right click on the link and do "Save as" and it starts the download and I get a valid file. With elog it does start the download but I get an empty file. Actually I checked inside and it is not really empty, it is a text file, here I attached an example (the content of the file when I tried to download a PDF from the Elog server):

gornea@hadriana ~
$ cat Ba_source_GG_Feb09.pdf
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>
<META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW">
<title>ELOG Login</title>
<link rel="stylesheet" type="text/css" href="default.css">
<link rel="shortcut icon" href="favicon.ico" />
<link rel="icon" href="favicon.png" type="image/png" />
</head>
<body OnLoad="document.form1.uname.focus();">
<form name=form1 method="POST" action="./" enctype="multipart/form-data">

<input type=hidden name=redir value="090219_111057/Ba_source_GG_Feb09.pdf">
<table class="dlgframe" cellspacing=0 align=center><tr><td colspan=2 class="dlgtitle">Please login</td></tr>
<tr><td align=right class="dlgform">Username:</td>
<td align=left class="dlgform"><input type=text name=uname value=""></td></tr>
<tr><td align=right class="dlgform">Password:</td>
<td align=left class="dlgform"><input type=password name=upassword></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=checkbox checked name=remember value=1>
Keep me logged in on this computer<br>
for the next 31 days or until I log out</td></tr>
<tr><td align=center colspan=2 class="dlgform">
<a href="?cmd=Forgot">Forgot password?</a></td></tr>
<tr><td align=center colspan=2 class="dlgform"><input type=submit value="Submit"></td></tr></table>
<center><a class="bottomlink" title="Goto ELOG home page" href="https://midas.psi.ch/elog/">ELOG V2.7.5-2172</a></center></form></body></html>
 

 

The file you downloaded is actually the login screen of elog! So probably your login token expired between the display of the web page showing the attachemnt link and the attachment download, or you turned cookies off. So when you try to download the attachment, your user credentials are not passed as cookies together with that request and elog barks at you requiring a new login.  

 Hi Stefan,

I added a new logbook for test and posted a message with three attachments: picture file, PDF file and excel file. Could you log in and look if I did something obviously stupid? The link is:

http://exo-elog.stanford.edu/Test+logbook/

User name: testUser
Password: go

I have this specific problem with the PDF attachments and I can not see any picture or the icons with Safari. Thanks a lot!

  66231   Mon Mar 2 22:00:33 2009 Reply David PilgramDavid.Pilgram@epost.org.ukRequestLinux2.7.5-2130Re: Idea/Suggestion
Hi Stefan,

Must have missed it when the fixed/not fixed thread marking got implimented.

Anyhow, my main point would still apply for where the thread is not yet fixed, but is in one of a number of possible
states  (waiting, panic, work-in-progress....).  Clearly you can label the latest entry in a thread with the latest
status, and icon, but when in collapsed mode, you only see the initial entry.  If the latest entry were shown
(optionally), then one can tell at a glance in the collapsed listings which entry may need direct attention.



> > In the past I have requested the "mark whole thread" feature, not yet implimented.
> 
> That's not correct, it is implemented. Just add an attribute for that. Assume you have problem reports, so you 
> add
> 
> Attributes = ..., Fixed
> Options Fixed = boolean
> Quick filter = Fixed
> 
> If you add a new entry, "Fixed" is false by default. All replies to that entry will contain then the same flag. 
> Now if you want to mark the whole thread as fixed, do the following:
> 
> - go into list display
> - display all entries in threaded mode
> - click on "Select"
> - select the thread you want to mark as fixed and click "Edit"
> - now keep all attributes, but check the "Fixed" check box
> 
> and voila, the whole thread will contain "Fixed = 1". Using the quick filter, you can now show all fixed threads 
> with one click.
ELOG V3.1.5-3fb85fa6