I got this error message when trying to upload 17K text file as attachment.  Any idea why ? It's a fresh installed elog and not much configuration done yet.

Thanks

 Sorry, it took me so long to respond. I didn't notice your request.

Attributes = Instrument, Notify Lead Tech

Options Instrument = Olympus, Beckman

Options Notify Lead Tech = Yes{a}, No {b}

{a}Email Instrument Olympus = John@lab.net         (i.e. if it is "Yes" and  "Olympus" - John gets an email)

{a}Email Instrument Beckman = Mary@lab.net         (i.e. if it is "Yes" and  "Beckman" - Mary gets an email)

 Sorry, it took me so long to respond. I didn't notice your request.

Attributes = Instrument, Notify Lead Tech

Options Instrument = Olympus, Beckman

Options Notify Lead Tech = Yes{a}, No {b}

{a}Email Instrument Olympus = John@lab.net         (i.e. if it is "Yes" and  "Olympus" - John gets an email)

{a}Email Instrument Beckman = Mary@lab.net         (i.e. if it is "Yes" and  "Beckman" - Mary gets an email)

Hi Stefan,

Just incase it helps, I am attaching the file for an entry in our demo logbook.  If I edit this entry and click on submit (without checking "suppress email notification"), I get the seg fault shown below.

If I delete any single character from the entry, I do not see any problems.  If I re-insert a character anywhere, the problem returns.

I hope this is useful.  

Thanks again,
Devin

------
[root@lnx100 ~]# gdb /usr/local/sbin/elogd 6040
GNU gdb Red Hat Linux (6.3.0.0-1.143.el4rh)
Copyright 2004 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB.  Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)
Using host libthread_db library "/lib/tls/libthread_db.so.1".

Attaching to program: /usr/local/sbin/elogd, process 6040
Reading symbols from /lib/libssl.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libssl.so.4
Reading symbols from /lib/tls/libc.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/tls/libc.so.6
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libkrb5.so.3...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libresolv.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libresolv.so.2
Reading symbols from /lib/libcrypto.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libcrypto.so.4
Reading symbols from /lib/libdl.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /usr/lib/libz.so.1...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /lib/libnss_files.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_files.so.2
Reading symbols from /lib/libnss_nis.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_nis.so.2
Reading symbols from /lib/libnsl.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libnsl.so.1
0x008c17a2 in _dl_sysinfo_int80 ()
   from /lib/ld-linux.so.2
(gdb) c
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0x080ad900 in interprete ()
(gdb) where
#0  0x080ad900 in interprete ()
#1  0x00000031 in ?? ()
#2  0x000005dc in ?? ()
#3  0x00000000 in ?? ()

Hi Stefan,

I hope I'm not bombarding you, but we seem to be seeing crashes in two separate scenarios.  In addition to the crashes I previously reported (editing a problematic entry and sending notifications), we 
have a (seemingly) separate means of crashing elogd.

One of our users connects from home using a satellite network (bursty and high latency).  Any time he attempts to upload an image from this connection, elogd crashes.  He has not yet seen any 
problems when using the same computer on site.  Here are the stack traces I've obtained, first on SL4, then on SL5.  Again, please let me know if there is any other information I can provide.

Thank you very much for your time and effort.

Sincerely,
Devin

------
[root@lnx100 ~]# gdb /usr/local/sbin/elogd 3728
GNU gdb Red Hat Linux (6.3.0.0-1.143.el4rh)
Copyright 2004 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB.  Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)
Using host libthread_db library "/lib/tls/libthread_db.so.1".

Attaching to program: /usr/local/sbin/elogd, process 3728
Reading symbols from /lib/libssl.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libssl.so.4
Reading symbols from /lib/tls/libc.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/tls/libc.so.6
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libkrb5.so.3...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libresolv.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libresolv.so.2
Reading symbols from /lib/libcrypto.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libcrypto.so.4
Reading symbols from /lib/libdl.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /usr/lib/libz.so.1...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /lib/libnss_files.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_files.so.2
Reading symbols from /lib/libnss_nis.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_nis.so.2
Reading symbols from /lib/libnsl.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libnsl.so.1
0x008c17a2 in _dl_sysinfo_int80 ()
   from /lib/ld-linux.so.2
(gdb) c
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0x080af727 in decode_post ()
(gdb) where
#0  0x080af727 in decode_post ()
#1  0x00000000 in ?? ()
(gdb) quit
The program is running.  Quit anyway (and detach it)? (y or n) y
Detaching from program: /usr/local/sbin/elogd, process 3728

----

[root@lnx767 ~]# gdb /usr/local/sbin/elogd 13111
GNU gdb Red Hat Linux (6.5-37.el5_2.2rh)
Copyright (C) 2006 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB.  Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".

Attaching to program: /usr/local/sbin/elogd, process 13111
Reading symbols from /lib/libssl.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/libssl.so.6
Reading symbols from /lib/libc.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/libc.so.6
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libkrb5.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libresolv.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libresolv.so.2
Reading symbols from /lib/libcrypto.so.6...
(no debugging symbols found)...done.
Loaded symbols for /lib/libcrypto.so.6
Reading symbols from /lib/libdl.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /usr/lib/libz.so.1...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /usr/lib/libkrb5support.so.0...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5support.so.0
Reading symbols from /lib/libkeyutils.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libkeyutils.so.1
Reading symbols from /lib/libselinux.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libselinux.so.1
Reading symbols from /lib/libsepol.so.1...
(no debugging symbols found)...done.
Loaded symbols for /lib/libsepol.so.1
Reading symbols from /lib/libnss_files.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_files.so.2
Reading symbols from /lib/libnss_nis.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_nis.so.2
Reading symbols from /lib/libnsl.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libnsl.so.1
(no debugging symbols found)
0x00308402 in __kernel_vsyscall ()
(gdb) c
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0x080b2f8a in decode_post ()
(gdb) where
#0  0x080b2f8a in decode_post ()
#1  0x00000100 in ?? ()
#2  0x00000000 in ?? ()

> The bad news is that elogd is still crashing even after disabling Image Magick.  The good news is that this time it was reproducible and I did obtain a
> stack trace using gdb.

The seg fault reported above seems to be related to a specific elog entry combined with sending email notifications.  When trying to submit changes to that entry while sending email notifications, elogd seg faults.  We can edit the entry before it and create and edit a new entry after 
it.  Trying to edit that one entry and send notifications, however, reliably crashes elogd.  If I check "supress email notification", elogd does not seem to crash.  I have replicated this on separate elog servers running both SL4 and on SL5.  To compare with SL4, here is the trace I see on SL5 (Scientific Linux 5).

Once I receive the OK, I will send you the actual file that stores the problematic entry.  Please let me know if there is anything else I can send you.

Many thanks,
Devin

------
[root@lnx767 ~]# gdb /usr/local/sbin/elogd 13328
GNU gdb Red Hat Linux (6.5-37.el5_2.2rh)
Copyright (C) 2006 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB.  Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".

Attaching to program: /usr/local/sbin/elogd, process 13328
Reading symbols from /lib/libssl.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/libssl.so.6
Reading symbols from /lib/libc.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/libc.so.6
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libkrb5.so.3...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libresolv.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libresolv.so.2
Reading symbols from /lib/libcrypto.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/libcrypto.so.6
Reading symbols from /lib/libdl.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /usr/lib/libz.so.1...
(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /usr/lib/libkrb5support.so.0...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5support.so.0
Reading symbols from /lib/libkeyutils.so.1...
(no debugging symbols found)...done.
Loaded symbols for /lib/libkeyutils.so.1
Reading symbols from /lib/libselinux.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libselinux.so.1
Reading symbols from /lib/libsepol.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libsepol.so.1
Reading symbols from /lib/libnss_files.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_files.so.2
Reading symbols from /lib/libnss_nis.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_nis.so.2
Reading symbols from /lib/libnsl.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libnsl.so.1

(no debugging symbols found)
0x008db402 in __kernel_vsyscall ()
(gdb) c
Continuing.
(no debugging symbols found)

Program received signal SIGSEGV, Segmentation fault.
0x0804a125 in strieq ()
(gdb) where
#0  0x0804a125 in strieq ()
#1  0x73207365 in ?? ()
#2  0x00000000 in ?? ()

Hi Stefan,

The bad news is that elogd is still crashing even after disabling Image Magick.  The good news is that this time it was reproducible and I did obtain a
stack trace using gdb.  In this instance, a user was attempting to edit an entry he had just successfully posted.  In the crash shown below, he just Clicked
on "Edit" to edit the entry and then "Submit" without changing any text.  In the previous crash (that I don't have a stack trace for), he did actually try
to update the text of the entry.

Please let me know if there is any more information I can provide.

Many thanks,
Devin

------
[root@lnx248 ~]# gdb /usr/local/sbin/elogd 18720
GNU gdb Red Hat Linux (6.3.0.0-1.143.el4rh)
Copyright 2004 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB.  Type "show warranty" for details.
This GDB was configured as "i386-redhat-linux-gnu"...(no debugging symbols found)
Using host libthread_db library "/lib/tls/libthread_db.so.1".

Attaching to program: /usr/local/sbin/elogd, process 18720
Reading symbols from /lib/libssl.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libssl.so.4
Reading symbols from /lib/tls/libc.so.6...(no debugging symbols found)...done.
Loaded symbols for /lib/tls/libc.so.6
Reading symbols from /usr/lib/libgssapi_krb5.so.2...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libgssapi_krb5.so.2
Reading symbols from /usr/lib/libkrb5.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libkrb5.so.3
Reading symbols from /lib/libcom_err.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libcom_err.so.2
Reading symbols from /usr/lib/libk5crypto.so.3...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libk5crypto.so.3
Reading symbols from /lib/libresolv.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libresolv.so.2
Reading symbols from /lib/libcrypto.so.4...(no debugging symbols found)...done.
Loaded symbols for /lib/libcrypto.so.4
Reading symbols from /lib/libdl.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libdl.so.2
Reading symbols from /usr/lib/libz.so.1...(no debugging symbols found)...done.
Loaded symbols for /usr/lib/libz.so.1
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
Reading symbols from /lib/libnss_files.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_files.so.2
Reading symbols from /lib/libnss_nis.so.2...
(no debugging symbols found)...done.
Loaded symbols for /lib/libnss_nis.so.2
Reading symbols from /lib/libnsl.so.1...(no debugging symbols found)...done.
Loaded symbols for /lib/libnsl.so.1
0x007ef7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2
(gdb) c
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0x0087663b in strlen () from /lib/tls/libc.so.6
(gdb) where
#0  0x0087663b in strlen () from /lib/tls/libc.so.6
#1  0x0804a4de in strieq ()
#2  0x636f6c2f in ?? ()
#3  0x00000012 in ?? ()
#4  0x00000003 in ?? ()
#5  0x62676f6c in ?? ()
#6  0x736b6f6f in ?? ()
#7  0xbff0a870 in ?? ()
#8  0x08051ddd in getcfg ()
#9  0xbff87340 in ?? ()
#10 0xbff87340 in ?? ()
#11 0x08051cfc in getcfg ()
#12 0x080c8e3a in __PRETTY_FUNCTION__.2 ()
#13 0xbff84100 in ?? ()
#14 0x00002710 in ?? ()
#15 0x00000000 in ?? ()
(gdb) bt
#0  0x0087663b in strlen () from /lib/tls/libc.so.6
#1  0x0804a4de in strieq ()
#2  0x636f6c2f in ?? ()
#3  0x00000012 in ?? ()
#4  0x00000003 in ?? ()
#5  0x62676f6c in ?? ()
#6  0x736b6f6f in ?? ()
#7  0xbff0a870 in ?? ()
#8  0x08051ddd in getcfg ()
#9  0xbff87340 in ?? ()
#10 0xbff87340 in ?? ()
#11 0x08051cfc in getcfg ()
#12 0x080c8e3a in __PRETTY_FUNCTION__.2 ()
#13 0xbff84100 in ?? ()
#14 0x00002710 in ?? ()
#15 0x00000000 in ?? ()
(gdb) quit
The program is running.  Quit anyway (and detach it)? (y or n) y
Detaching from program: /usr/local/sbin/elogd, process 18720

If I open an elog entry as read-only then attachments show as links which can be clicked to open the attachment.  However, if I open an entry using Edit then attachments show as text with a delete button - I would expect to be able to read attachments when editing an entry but there may be some good reason for not being able to.

Also, on attachments, if I click on the attachment icon (paperclip) on the list page the URL encodes "/" as "%2f", e.g.

http://xxx.xxx.xxx.xxx:8080/Change_Log/..%2FChange_Log%2F090205_123135%2FCHANGE_CONTROL_NOTICE_050209.doc and I get the following error:

"Invalid URL: Change_Log/..%2FChange_Log%2F090205_123135%2FCHANGE_CONTROL_NOTICE_050209.doc" .  If I then change all occurrences of "%2f" to "/" the link works.

We don't use attachments very often but occasionally they are just what you need - and so is elog!

great piece of software - many thanks for sharing it

Steve