Hi,
We have been using Elog successfully as a shiftlog book for over a month
now, but I recently ran into an annoying bug, I think.
We had a thread that was created and was being replied to over several
days. We first replied to the original thread and then each subsequent
reply was a reply of the previous reply. When the thread reached above 13
of these, the elogd.exe would crash everytime a user attempted to select
the logbook that contained the enormous thread.
I found the only workaround was to manually delete the offending entry
from the log file and to instruct my users to not reply to replies unless
absolutely necessary. I have been able to replicate this error across the
rest of my logbooks as well. If there is any more information you may
need, please feel free to contact me.
Thanks,
Chris Jones |
> We have been using Elog successfully as a shiftlog book for over a month
> now, but I recently ran into an annoying bug, I think.
> We had a thread that was created and was being replied to over several
> days. We first replied to the original thread and then each subsequent
> reply was a reply of the previous reply. When the thread reached above 13
> of these, the elogd.exe would crash everytime a user attempted to select
> the logbook that contained the enormous thread.
> I found the only workaround was to manually delete the offending entry
> from the log file and to instruct my users to not reply to replies unless
> absolutely necessary. I have been able to replicate this error across the
> rest of my logbooks as well. If there is any more information you may
> need, please feel free to contact me.
Sorry my late reply, I was pretty busy these days...
I tried to reporduce your problem, but without success. Have a look at
http://midas.psi.ch/elogdemo/Linux/32
where I replied 20 times producing a very long thread without any problem. So
can you reproduce your problem? I suspect that there was some other problem,
since the number of replies is internally not limited in any way. If you
again get into a situation where elodg.exe crashes on the *DISPLAY* of some
message, you can send me the offending file xxxxxxa.log directly by email and
I can analyze it. Only if I can reproduce a problem, I can fix it.
- Stefan |
impossible to create the moptions with
-a Type#0="%D1%"
-a Itel#0="%zItel%"
the variable are set to
set D1=Tel
set zItel=Tel.gif
other standard option work fine
does anybody has good experience with elog.exe command ?
elog -h 'my site elo' -p 83 -l 'my logbook' -a Phone="%2" -a Contact="%3 %
4" -a Type#0="%D1%" -a Cat="%5" -a Itel#0="%zItel%" "%6 %7 %8 %9"
----------------------------- here are the config in elog
[titiPHONE]
Comment = PhoneList
Find menu text = menu/titiphone_top.html
Data dir = prive_Etienne/PhoneList
Guest Menu commands = Help
Find Guest Menu Commands = Help
Attributes = Phone, Itel, Dossier, Ext_direct, Societe, Contact, Cat,Type,
Prive, Email, Adress, City, Relation, By
Quick filter = Itel,Type,Dossier,Date,Prive
Roptions Prive = no,CD,EC,MD,NB,TR,TV,AH,NW,JW,Manon
IOptions Itel = Tel.gif, TelDirect.gif, Fax.gif, Gsm.gif, Tel2.gif,
TelHome.gif,TelFax.gif,TelHelp.gif
ROptions Type = Tel,TelDirect,Fax,Gsm,Tel2,Home,Combine,TelHelp
Preset Itel = Tel.gif
Preset Type = Tel
Preset Prive = no
Preset Email =
Display mode = Summary
Thread Icon = Itel
Thread display = $Phone,$Contact,$Dossier,$Societe($Type/$prive) |
> impossible to create the moptions with
>
> -a Type#0="%D1%"
> -a Itel#0="%zItel%"
>
> the variable are set to
> set D1=Tel
> set zItel=Tel.gif
>
> other standard option work fine
Sure it works. But in your elogd.cfg, you have ROptions, not MOptions! I
changed this to
...
IOptions Itel = Tel.gif, TelDirect.gif, Fax.gif, Gsm.gif, Tel2.gif,
TelHome.gif,TelFax.gif,TelHelp.gif
MOptions Type = Tel,TelDirect,Fax,Gsm,Tel2,Home,Combine,TelHelp
...
Then I added a batch file elog_submit.bat with following contents:
elog -h 'my site elo' -p 83 -l 'my logbook' -a Phone=%1 -a Contact="%2 %3" -a
Type#0="%TYPE% -a Cat="%4" -a Itel#0="%ITEL%" %5 %6 %7
Then I made a
set TYPE=Tel
set ITEL=Tel.gif
and a
elog_submit 123 a b CAT Test Message
ans all worked fine. Please change your ROptions to MOptions and try again. |