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Mon Jul 17 13:44:37 2006

Gerald Ebberink

g.h.p.ebberink@nclr.nl

Comment

Linux

2.6.2-1706

Duplicate of a reply should be a reply

Hello everybody

This weekend I found that if I duplicate a reply it does not become a reply it self.
Is this on purpouse?
I have been through the source a little (not much time for that) and I can not find a reason where the "in reply to" value is dropped.

Could anyone give me an pointer?

1881

Mon Jul 17 13:20:07 2006

Gerald Ebberink

g.h.p.ebberink@nclr.nl

Stefan Ritt wrote:

Gerald Ebberink wrote:

As you can see, I have implemented a temporary fix in the way of allowing only certain hosts access. But where does this Internal error come from.

I only can identify this error if you send me your current ("de-sensified") elogd.cfg.

I have just installed the svn version of elog, and the problem has been fixed.

Thank you very much!

1880

Sat Jul 15 17:58:46 2006

Elaine Cristina Franchini dos Anjos wrote:

Hi Stefan,

I've been trying to use the astonished icon, but the preview or entry
display shows only a broken image.

I found in the elogd.c at line 5556 :

{"8o", "<img src=\"%sicons/eek.png\">"}

I copied the "astonished.png" to "eek.png" and it worked.

Is it the reason of the problem ? ?)

Actually the C code should be "astonished.png" instead of "eek.png". I changed that in revision 1704. BTW, thanks for the Brazilian translation.

1879

Fri Jul 14 21:47:14 2006

Elaine Cristina Franchini dos Anjos

elaine@ccuec.unicamp.br

Hi Stefan,

I've been trying to use the astonished icon, but the preview or entry
display shows only a broken image.

I found in the elogd.c at line 5556 :

{"8o", "<img src=\"%sicons/eek.png\">"}

I copied the "astonished.png" to "eek.png" and it worked.

Is it the reason of the problem ? ?)

Thanks a lot.

Regards,
Elaine

1878

Fri Jul 14 20:29:21 2006

Elaine Cristina Franchini dos Anjos

elaine@ccuec.unicamp.br

Comment

Linux

2.6.1-1681

Re: Inserting images via Internet Explorer

Stefan Ritt wrote:

Elaine Cristina Franchini dos Anjos wrote:

I observed that there is a difference between IE and others browsers.
When I use "insert image" button in Netscape, for instance,
it creates automatically a tag like

[IMG]elog:1/1[/IMG]

and
includes an attachment in the ELOG entry.

When a try to do the same action in Internet Explorer, only
the attachment is created without the tag

[IMG]elog:1/1[/IMG]

This is a problem of the JavaScript implementation of Internet Explorer. After some externsive research I found now a way to convince IE to do the right thing. The fix is contains in SVN revision 1701 and will be released with 2.6.2-2 soon.

Great job !
I tried the SVN revision 1701, and it works perfectly.
Thank you for all your effort.

Regards,

Elaine

1877

Thu Jul 13 15:25:44 2006

Re: Elogd.exe crashes on windows

Tim Fowler wrote:

I have elog setup to send emails based on the priority of one of the attributes. When a new entry is created, the emails are sent successfully, however if the entry is edited or if you changed the attribute, elogd.exe will crash with a memory access error.

I have tried this and received the same results on different computers and different versions on Elog down to versions 2/6.0 beta 5. (it works correctly in that version).

The attribute in question is setup something like below:

Attributes = Ticket #, Site, Shift, Type, Area, System Name, Description, Priority, Status, Total Down Time, Last Revision

...(omitted config)

Options Priority = High, Medium, Low

...(omitted config)

Use Email Subject = $Site -- $System Name $Description
Use Email From = testuser@myexample.com

;Send email if priority is set to high
Email Priority High = testuser2@myexample.com

Display Email recipients = 1
Email Format = 14

This problem has now been fixed in version 2.6.2.

1876

Thu Jul 13 15:16:53 2006

Re: Inserting images via Internet Explorer

Elaine Cristina Franchini dos Anjos wrote:

I observed that there is a difference between IE and others browsers.
When I use "insert image" button in Netscape, for instance,
it creates automatically a tag like

[IMG]elog:1/1[/IMG]

and
includes an attachment in the ELOG entry.

When a try to do the same action in Internet Explorer, only
the attachment is created without the tag

[IMG]elog:1/1[/IMG]

1875

Thu Jul 13 08:11:33 2006

Re: Setting Subject for ELog email notification

Alan Stone wrote:

Hi,

I have the following elogd.cfg syntax:

; Email notification
Suppress Email to users = 1
Omit Email To = 1
User Email Subject = $subject
Use Email Heading Edit = $subject
Email Report Notify-CMSROC = alstone@fnal.gov

1) The subject is using some default, instead of capturing the $subject string (as
it does with Reply).

You made a typo. It should be

Use Email Subject = $subject

instead of User Email ...

Alan Stone wrote:

2) I want to control the output header "A new entry...".

You do with with

Use Email Heading = $subject

The option Use Email Heading Edit = $subject is only for entries which are edited (as opposed to new entries). Just read the manual!

Alan Stone wrote:

3) The formatting of email body is awkward. For example, "AuthorAlan Stone"
should have at least a space, and maybe a hyphen or colon, "Author: Alan Stone"

The email is formatted in HTML. Standard email programs like Thunderbird display them properly. If you email client has a problem with it, you can switch to plain text encoding with

Email encoding = 1

Best regards,

Stefan

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