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Fri May 5 14:49:19 2006

Email notification (bug tracking system)

Hello,

I'd like to use ELOG like a bug tracking system. I've created an attribute with the name AssignedTo. The attribute type is set to userlist. The value of AssignedTo is set to the full name of the selected user. There is no simple relationship between the full name and the email address on our system. Is it possible to get the email address of a user from the full name?

Attributes = Author, Category, Hardware, Software, Subject, Keywords, Status, AssignedTo
Options Category = Bug Report{1}, Observation{2}, Other{3}
Type AssignedTo = userlist
Show Attributes = Author, Category, Hardware, Software, Subject, Keywords
{1} Show Attributes = Author, Category, Hardware, Software, Subject, Keywords, Status, AssignedTo
Required Attributes = Author, Hardware, Software, Category
Options Status = new, open, confirmed, closed
;the following line does not work, since $AssinedTo contains the full name of the user
Email Category Bug Report = $AssignedTo@company.com

Kind regards,
Bertram

2103

Thu Nov 30 16:07:54 2006

Re: Email notification (bug tracking system)

Stefan Ritt wrote:

Bertram Metz wrote:

I implemented the attribute type useremail for you. This can be used like:

Attributes = Author, Catorory, AssignedTo
Type AssignedTo = useremail
Email Category Bug Report = $AssignedTo

You will see only the email address of the people in the list, but since the email address usually contains the name this might be enough. A different system would have been too difficult to implement. The new feature is contained in SVN revision 1754.

Thank you very much Stefan,
that works fine for me!

Bertram

1896

Tue Aug 15 12:19:55 2006

Substitutions in "Email all" do not work

Hi,

I've got a logbook set up to report faults in an accelerator. It's set up so that when a fault is reported, there are options to specify which technical groups should be notified, and an email will be sent to all those people. That works fine. However, I also have a field "Cc", which should send an email to an additional list of email addresses. So my config file (in part) looks like this:

Email "Technical Groups" Magnets = xxx@dl.ac.uk,yyy@dl.ac.uk,zzz@dl.ac.uk
Email All = $Cc

However, ELOG does not send anything to addresses specified on the Cc line. When I remove the addresses from the first line and submit an entry, ELOG reports an error sending mail, something like "RCPT (recipient) must be specified". So it's obviously not making the substitution in the "Email All" line. Is this a bug?

cheers

ben

1898

Tue Aug 15 13:07:52 2006

Re: Substitutions in "Email all" do not work

Stefan Ritt wrote:

Ben Shepherd wrote:

Email All = $Cc

Substitution was not enabled for email addresses, but I added this for you. It's in SVN revision 1712 if you build elog yourself from the SVN, otherwise it will be contained in the next release.

Great! Thanks very much. And quick too! Any idea when the next release will be available? Is there a mailing list I can sign up to to get notifications?

1910

Thu Aug 24 11:12:18 2006

Can we please have an option to turn off the thing that changes smileys automatically into pictures?

cheers

ben

1965

Tue Oct 10 11:13:16 2006

Re: Turn off smileys?

Stefan Ritt wrote:

Submit your entry in plain mode (insted of ELCode)
Put a \ in front of anything which is turned into a smiley, so ;) gets converted into , but \;) does not get converted

I realise that's possible, but things are getting converted into smileys that aren't intended to be smileys. Specifically, when I enter a question in brackets, the end bracket is converted into a smiley. (Like this?) should be (Like this\?). That is very annoying, and to be honest, I don't need the smileys. An option to switch them off would be the best thing.

1967

Tue Oct 10 11:36:13 2006

Re: Turn off smileys?

Stefan Ritt wrote:

I agree that the ?) smiley is annoying, so I changed it to ?-) which should prevent it from showing up in questions in brackets. I updated this server (you can see the effect above), the modification is committed to subversion.

Thanks a lot! I'm going to pester you though - it would be really good if there was an option to turn them off completely. Surely it can't be a huge amount of work... ?

1968

Tue Oct 10 11:40:47 2006

Re: Append option for elog.exe

Stefan Ritt wrote:

Unfortunately it is not simple under Windows to extend the right-click functionality. What I do is to use a snapshot program (like HoverSnap). Triggered with a definable hot key, it grabs a region of the screen and puts it into a GIF file. Then you can attach it to an elog. I agree it takes a couple of clicks, but it's still a quick thing.

I think you misunderstand me. I was asking whether it would be possible for the elog command-line client program to have an "append to existing entry" option. That program's actually just what I need though - thanks!

ben

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