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Fri Feb 18 08:43:42 2005

Anand Sengupta

anandss@iucaa.ernet.in

Linux

How to import previous emails to elog ?

Hi

We have setup a elog server and would like to import a bunch of emails as
elog entries. Is there some way we can do this ? Since there are hundreds of
emails, it is not possible to post them individually as new elog entries.

Many thanks,
Anand.

66147

Mon Jan 12 23:36:17 2009

SMTP problems - Error sending Email via "smtp.glocalnet.net"

Hello, I'm having problems with e-mail notifications.

When I try submitting a new post, I get the following error:

Error sending Email via "smtp.glocalnet.net"

The error message doesn't give a lot of hints...

My config file contains the following lines:

[global]
SMTP host = smtp.glocalnet.net
SMTP username = rhj764h@tninet.se
SMTP Password = xxx

...

[BugZ]

...

Email All = somebody@gmail.com
Use Email From = theproject@kato.homelinux.org

The password was created by invoking elogd with the -t option containing the true password. I've tried enter the correct password manually in the config, but the error message is the same.

Below follows a cut&paste of the console output when invoking with the -v option (addresses manually edited to avoid spam):

Email ALL to somebody@gmail.com

timezone: -3600, offset: 3600

Email from theproject@kato.homelinux.org to somebody@gmail.com, SMTP host smtp
.glocalnet.net:
220 mta3.glocalnet.net ESMTP Service ready
EHLO kato.homelinux.org
250-mta3.glocalnet.net
250-DSN
250-8BITMIME
250-PIPELINING
250-HELP
250-AUTH=LOGIN
250-AUTH LOGIN CRAM-MD5 PLAIN
250-X-CP-DELIVER-AFTER
250-DELIVERBY 300
250 SIZE
==== Return ================================
HTTP/1.1 302 Found
Server: ELOG HTTP 2.6.3-1762
Connection: Keep-Alive
Keep-Alive: timeout=60, max=10
Location: http://kato.homelinux.org/elog-tinker/BugZ/6?error=Error+sending+Email
+via+<i>"smtp.glocalnet.net"</i>
Content-Length: 20

I can't make any sense of this. Please advise.

Regards

/Michael Ambrus

66148

Tue Jan 13 00:14:37 2009

Re: SMTP problems - Error sending Email via "smtp.glocalnet.net"

Michael Ambrus wrote:

Hello, I'm having problems with e-mail notifications.

When I try submitting a new post, I get the following error:

Error sending Email via "smtp.glocalnet.net"

The error message doesn't give a lot of hints...

My config file contains the following lines:

[global]
SMTP host = smtp.glocalnet.net
SMTP username = rhj764h@tninet.se
SMTP Password = xxx

...

[BugZ]

...

Email All = somebody@gmail.com
Use Email From = theproject@kato.homelinux.org

The password was created by invoking elogd with the -t option containing the true password. I've tried enter the correct password manually in the config, but the error message is the same.

Below follows a cut&paste of the console output when invoking with the -v option (addresses manually edited to avoid spam):

I can't make any sense of this. Please advise.

Regards

/Michael Ambrus

An update:

I got rid of the version from the Ubuntu repo and installed the latest source release instead (2.7.5-2130).

The error is now a little bit different:

Error sending Email via "smtp.glocalnet.net": Syntax error in parameters or arguments to MAIL command

A snippet from the console output:

250-DELIVERBY 300
250 SIZE
AUTH LOGIN
`±è· ♦Username:
cmhqNzY0aEB0bmluZXQuc2U=
Password:
ajh6N2E4
235 LOGIN authentication successful
MAIL FROM: theproject@kato.homelinux.org
501 Syntax error in parameters or arguments to MAIL command
==== Return ================================

BR /Michael

66150

Wed Jan 14 16:39:38 2009

Re: SMTP problems - Error sending Email via "smtp.glocalnet.net"

Michael Ambrus wrote:

Hello, I'm having problems with e-mail notifications.

When I try submitting a new post, I get the following error:

Error sending Email via "smtp.glocalnet.net"

The error message doesn't give a lot of hints...

My config file contains the following lines:

[global]
SMTP host = smtp.glocalnet.net
SMTP username = rhj764h@tninet.se
SMTP Password = xxx

...

[BugZ]

...

Email All = somebody@gmail.com
Use Email From = theproject@kato.homelinux.org

The password was created by invoking elogd with the -t option containing the true password. I've tried enter the correct password manually in the config, but the error message is the same.

Below follows a cut&paste of the console output when invoking with the -v option (addresses manually edited to avoid spam):

I can't make any sense of this. Please advise.

Regards

/Michael Ambrus

An update:

I got rid of the version from the Ubuntu repo and installed the latest source release instead (2.7.5-2130).

The error is now a little bit different:

Error sending Email via "smtp.glocalnet.net": Syntax error in parameters or arguments to MAIL command

A snippet from the console output:

BR /Michael

I think I found out what the problem was and e-mail notification now works.

Apparently 'MAIL FROM' syntax used by my ISP expects the address to be within <>.

Adding those in the config file fixes the problem:

Use Email From = <user@domain>

Note that the documentation indicates that the brackets should not be there and I'm not sure if this is a bug or not yet. According to this link the brackets should be there but I think to be consistent with other e-mail related attributes in the config file, they should be added by ELOG.

The 'Email' attibute however seems to work fine without the brackests. I.e.

Email All = user@doman

is OK.

I'm not very familiar with SMTP but I was fiddling around with this some time ago setting up a postfix MT. I eventually succeeded with my ISP, but not with gmail's SMTP. Apperently there are differences with the log-in procedure.

Maybe various differences in login procedure could be handled by allowing ELOG to optionally to use an external program like mailto to handle it's mailing?

SMTP external = 0|1

I think I understand (and actually appreciate) the policy of not depending on external programs. Just a suggestion...

/Michael

66155

Tue Jan 20 15:09:54 2009

Top group causes: Internal error, no valid header!

Having "Top group" in a config-file for Windows will cause:

GET / HTTP/1.1
Host: eudr6j03j:8084
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; sv-SE; rv:1.9.0.5) Gecko/20
08120122 Firefox/3.0.5
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: sv-se,sv;q=0.8,en-us;q=0.5,en;q=0.3
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive
Cookie: unm=mambrus; upwd=U2lzc2kx; urem=0
Cache-Control: max-age=0

Internal error, no valid header!

Removing "top group" makes elogd.exe work. The error is repeatable and the same config file works on the same version of Elog on Linux. Elog was compiled with Cygwin.

66157

Tue Jan 20 15:20:38 2009

Stack error when email notification is active

Stack error is caused when an entry is submitted in a e-mail notification enabled log when a new entry is submitted. This error does not happen on linux (same Elog version, same config file).

Please let me know if there is anything I can do to help.

-----------------------------2916890032591
Content-Disposition: form-data; name="attfile"; filename=""
Content-Type: application/octet-stream

-----------------------------2916890032591--

timezone: 0, offset: 0
6 [main] elogd 2816 _cygtls::handle_exceptions: Error while dumping state
(probably corrupted stack)
Segmentation fault (core dumped)

66158

Tue Jan 20 15:26:03 2009

Re: Top group causes: Internal error, no valid header!

Stefan Ritt wrote:

Michael Ambrus wrote:

Having "Top group" in a config-file for Windows will cause:

Removing "top group" makes elogd.exe work. The error is repeatable and the same config file works on the same version of Elog on Linux. Elog was compiled with Cygwin.

Please supply your full configuration file for error analysis.

File attached. SMTP password removed, otherwise as original.

Attachment 1: elogd.cfg

; Simple ELOG configuration for demonstration.

[global]
Group iSYS = ITodo, ITodo-v1.1, IBugZ
Group dSYS = DTodo, DBugZ
Group eSYS = ETodo, EBugZ
Group aSYS = ATodo, ABugZ
Group sSYS = STodo, SBugZ

Group Michael = work notes

Logbook Tabs = 1
port = 8084

;URL = https://kato.homelinux.org/elog-ambrmi09/
;SSL = 1
;Relative redirection = 1
URL = http://EUDR6J03J:8084

SMTP host = smtp.glocalnet.net
SMTP username = rhj764h@tninet.se
SMTP Password = XXXremovedXXX
Resolve host names = 1

;Top group Philips = iSYS, dSYS, eSYS, aSYS, sSYS
;Top group Private = Michael

Password file = philips.pwd
Admin user = mambrus
Self register = 1
Allow password change = 1

[global Philips]
Password file = philips.pwd
Admin user = mambrus
Self register = 1
Allow password change = 1

[global Private]
Password file = private.pwd
Admin user = mambrus
Self register = 1
Allow password change = 1

[global Isys]
Subdir = Isys

[global Dsys]
Subdir = Dsys

[global Esys]
Subdir = Esys

[global Asys]
Subdir = Asys

[global Ssys]
Subdir = Ssys

; 
==============================================================================
[work notes]
Theme = default
Comment = General linux tips & tricks
Attributes = Author, Type, Category, Subject
Options Type = Routine, Software Installation, Problem Fixed, 
Configuration, Other
Options Category = General, Hardware, Software, Network, Other
Required Attributes = Author, Type
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date, Type

; 
==============================================================================
[ITodo]
Theme = default
Comment = Todo list
Attributes = Subject, Version, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Assignee, Host
Show Attributes Edit = Subject, Version, Class, Priority, Severity, 
Confidential, Category, Submitter-Id, Assignee
ROptions Class = sw-architect, sw-algorithm, plattform
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes
ROptions Version = 1.0, 1.1

Style Priority high= background-color:red
Style Priority medium= background-color:yellow
Style Priority low= background-color:green
Style Priority low= color:white

Link display = id, date


Options Category= Implement, Prove, Document, Integrate, Investigate
Preset Submitter-Id = $long_name<$user_email>
Options Assignee     = michael.ambrus@philips.com
Preset Assignee = $user_email
Subst Host = $remote_host

Extendable options = Category, Class, Submitter-Id, Assignee, Version 

Required Attributes = Class, Submitter-Id

Preset Priority = low
Preset Confidential = no

Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date, Class

; Email All = RISE@gmail.com
Use Email From = <elog@kato.homelinux.org>

[ITodo-v1.1]
; 
==============================================================================
Theme = default
Comment = Todo list
Attributes = Subject, Version, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Assignee, Host
Show Attributes Edit = Subject, Version, Class, Priority, Severity, 
Confidential, Category, Submitter-Id, Assignee
ROptions Class = sw-architect, sw-algorithm, plattform
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes
ROptions Version = 1.0, 1.1

Style Priority high= background-color:red
Style Priority medium= background-color:yellow
Style Priority low= background-color:green
Style Priority low= color:white

Link display = id, date


Options Category= Implement, Prove, Document, Integrate, Investigate
Preset Submitter-Id = $long_name<$user_email>
Options Assignee     = michael.ambrus@philips.com
Preset Assignee = $user_email
Subst Host = $remote_host

Extendable options = Category, Class, Submitter-Id, Assignee, Version 

Required Attributes = Class, Submitter-Id

Preset Priority = low
Preset Confidential = no
Preset Version = 1.1

Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date, Class

; Email All = RISE@gmail.com
Use Email From = <elog@kato.homelinux.org>


; 
==============================================================================

[IBugZ]
Theme = default
Comment = Bug&Issue Tracker
Attributes = Synopsis, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Host
Show Attributes Edit = Synopsis, Class, Priority, Severity, 
Confidential, Category, Submitter-Id
ROptions Class = sw-bug, doc-bug, support, change-request, mistaken, 
duplicate
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes

Options Category= Chores

Extendable options = Category, Submitter-Id 
Preset Submitter-Id = $long_name<$user_email>
Subst Host = $remote_host
Required Attributes = Class, Submitter-Id 

Preset Priority = low
Preset Confidential = no
Preset text = bugz_submit_tmplt.txt

Page Title = ELOG - $Class
Reverse sort = 1
Quick filter = Date, Class

;Email All = RISE@gmail.com
Use Email From = <elog@kato.homelinux.org>


; DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD

; 
==============================================================================

[DTodo]
Theme = default
Comment = Todo list
Attributes = Subject, Version, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Assignee, Host
Show Attributes Edit = Subject, Version, Class, Priority, Severity, 
Confidential, Category, Submitter-Id, Assignee
ROptions Class = sw-architect, sw-algorithm, plattform
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes
ROptions Version = 0.1

Style Priority high= background-color:red
Style Priority medium= background-color:yellow
Style Priority low= background-color:green
Style Priority low= color:white

Link display = id, date


Options Category= Implement, Prove, Document, Integrate, Investigate
Preset Submitter-Id = $long_name<$user_email>
Options Assignee     = michael.ambrus@philips.com
Preset Assignee = $user_email
Subst Host = $remote_host

Extendable options = Category, Class, Submitter-Id, Assignee, Version 

Required Attributes = Class, Submitter-Id

Preset Priority = low
Preset Confidential = no

Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date, Class

; Email All = RISE@gmail.com
Use Email From = <elog@kato.homelinux.org>

; 
==============================================================================
[DBugZ]
Theme = default
Comment = Bug&Issue Tracker
Attributes = Synopsis, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Host
Show Attributes Edit = Synopsis, Class, Priority, Severity, 
Confidential, Category, Submitter-Id
ROptions Class = sw-bug, doc-bug, support, change-request, mistaken, 
duplicate
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes

Options Category= Chores

Extendable options = Category, Submitter-Id 
Preset Submitter-Id = $long_name<$user_email>
Subst Host = $remote_host
Required Attributes = Class, Submitter-Id 

Preset Priority = low
Preset Confidential = no
Preset text = bugz_submit_tmplt.txt

Page Title = ELOG - $Class
Reverse sort = 1
Quick filter = Date, Class

;Email All = RISE@gmail.com
Use Email From = <elog@kato.homelinux.org>


; EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

; 
==============================================================================
[ETodo]
Theme = default
Comment = Todo list
Attributes = Subject, Version, Class, Priority, Severity, Confidential, 
Category, Submitter-Id, Assignee, Host
Show Attributes Edit = Subject, Version, Class, Priority, Severity, 
Confidential, Category, Submitter-Id, Assignee
ROptions Class = sw-architect, sw-algorithm, plattform
ROptions Priority = low, medium, high
ROptions Severity = non-critical, serious, critical
ROptions Confidential = no, yes
ROptions Version = 0.1

Style Priority high= background-color:red
Style Priority medium= background-color:yellow
Style Priority low= background-color:green
Style Priority low= color:white

Link display = id, date

... 209 more lines ...

66160

Tue Jan 20 16:07:03 2009

Re: Stack error when email notification is active

Stefan Ritt wrote:

Michael Ambrus wrote:

Stack error is caused when an entry is submitted in a e-mail notification enabled log when a new entry is submitted. This error does not happen on linux (same Elog version, same config file).

Please let me know if there is anything I can do to help.

Cygwin is not officially supported. Can you try the Windows binaries?

Sorry, I didn't know there were any (I've not used Elog for years and I think Cygwin was the only way back then). Tried them now and they seem to work. At least no stack error is caused. I'm getting some other error, but I think it's the handshake with the SMTP. I'll validate it's OK until tomorrow.

Windows binaries also solved the issue with the "Top grop" in my other bug rapport.

Thanks for the help!

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