Hello,

We use ELOG for many years and enjoy it's functions every day!

Lately, we see errors whenever we add an entry in elog: 554 MailTransferAgentServer ESMTP not accepting messages

We see this from various ELOG servers. Other (non ELOG) servers using the same MailTransferAgentServer do not heve this error.

We are able to send mail messages from the ELOG machines manually via TELNET. So, from a functional point of view, all works well.

We had this error in the past and found out that the cause of this error lies in (network) time-outs.

Questions:
1) Has anyone seen this error before?
2) Is it possible to increase the timeout value used by ELOG?
3) Are the emails that could not be sent stored in a queue/resent later or are they lost?
4) is there a fix?

Any replies are highly appreciated!

T I A !
 

Hi,

I am doing an inline image that is about 2.2 MB.  When I do a submit, I got the following message:

Error sending Email via <i>"<email server>"</i>: Entry size too large for email notification.

May I know what is the limit of the entry size and how do I change it?  Thank you.

Jacky

Hi,

I am doing an inline image that is about 2.2 MB.  When I do a submit, I got the following message:

Error sending Email via <i>"<email server>"</i>: Entry size too large for email notification.

May I know what is the limit of the entry size and how do I change it?  Thank you.

Jacky

Is there a way to merge existing entries from several logbooks into a single logbook? 

I found a sequence which hides the message from the list.
In addition this sequence corrupts UTF encoding of the text.

1. create new message
2. submit it
3. Edit this message again
4. click SAVE and then exit the editor (click Logbook name in the header or BACK in the browser)
5. message disappeared from the list!
6. by clicking NEW message I found my lost one in the drafts, but all text was corrupted.

I've made small GIF presentation on this issue (attached, open in new window), may be this helps.

Dear elog community,

We have a problem with elog V3.1.2-bd75964.
Sometimes entries disappear from the list after editing.
I found them in the .log files with attributes

Locked by:
Draft:

But they are not in the list anymore!
The only solution by now is manually remove these two attributes from the file,
but this is terrible.

How can I fix this?

Thanks,
Peter.

A few days after I create entries in my logbooks, they are being deleted. Has this happened to anyone before?