Email Notification: Clarification on Attribute - can value be a string?, posted by Alan Stone on Thu Oct 25 23:55:28 2007
|
I encountered a rather insidious feature which had me scratching trying quite
a number of things over the past couple of weeks until I compared what two
different users were doing.
I had defined the attributes:
; attributes
Attributes = Author, System, Report, Subject
Required Attributes = Author, System, Report, Subject
Extendable Options = System, Report
Options System = Data Transfer, RelVal, Skimming, Reconstruction, CSA07, Global Running, T0 Operations, T1 Operations, DataOps, ProdAgent
#Options Report = General, Fix, Info, Job Report, Problem, Shift Summary, Test, Flummoxed
Options Report = General, Fix, Info, Job_Report, Problem, Shift_Summary, Test, Flummoxed
Thread display = $Subject, entered by $author for $system on $Entry time
Quick filter = Date, Report
Reverse sort = 1
and the Email Notification:
; email notification
Suppress Email to users = 0
Omit Email To = 1
Use Email Subject = $system: $subject
#Use Email From = Author Email
Email Report General = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Fix = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Info = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
#Email Report Job Report = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Job_Report = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Problem = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
#Email Report Shift Summary = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Shift_Summary = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
I finally realized that logbook entries sent with a two-word Attribute value
(Shift Summary, Job Report) would not be forwarded to the CMS HyperNews
forum or Fermilab List Server. I incorrectly assumed that:
Email <attribute> <value> = <list>
an attribute could be a string.
Do I have to remove the spaces (replace with hyphens or underscores)?
Alan |
|
Message ID and trouble ticketing system, posted by lance on Sat Nov 24 03:16:46 2007
|
I am trying to create a trouble ticket system however when you do a reply you get a new message ID. I was hoping to use the message ID as a ticket number and just wanted to use the reply as an append to the orginal message id, however each reply creates a new message id. This would be a nightmare to track and if I closed the ticket I would have to close every log entry related to this.
Does anyone know how to either make the reply and appended reply (appended to the orignal message id) or how to create a field that automatically gives it a new trouble ticket number.
Has anyone configured a trouble ticket system that I could look at to get some ideas?
Thanks,
Lance |
|
Summary view - Umlauts, posted by Uwe on Wed Nov 28 19:53:05 2007
|
Hello,
when using the summary view, the text field displays umlauts as HTML-charachters, for e. g. diesbezüglich.
Is there a chance that also this view displays umlauts as ä, ü, ö?
Thank you!
Uwe
|
|
Icon comment, posted by Uwe on Thu Nov 29 21:40:29 2007
|
Hello,
one idea for improvement. When using the option 'Icon comment' this comment is shown when creating a new entry and moving with he mouse over the icon but it is not displayed in full or summary view. In full or summary view the filename is shown. Not really important, but perhaps an improvement.
Thanks!
Uwe |
|
"Default encoding" default is not as documented , posted by Kristján Jónsson on Thu Jan 10 15:24:53 2008
|
Hi,
"Default encoding" appears to have the default value of 2 (HTML) instead of 0 (ELCode) as documented in http://midas.psi.ch/elog/config.html
ELOG V2.7.0-1954 : elog.c line 8952
Kristján |
|
Several attachement at the same time, posted by stephane on Sat Jan 26 08:59:35 2008
|
Hello,
I would like to make several attachement at the same time. I would be great cause I have lot of attachements to do every day. I try wiht CTRL or SHIFT key but I failed in.
Is it possible at this moment ?
Kind regards
Stéphane |
|
Data Export:: Date Problem, posted by Richard Ecclestone on Mon Feb 11 22:16:33 2008
|
Hi
Im currently experimenting with Elog to see if we can use it to track maintenance work. But Ive come up against a problem, When I export the data to a csv file,
the date has a comma inserted between the day of the week and the rest of the date. This means that all the fields are then shifted to the right after the date.
This looks like a bug to me, the test records included in the demo does not exhibit this problem, until a new record is added.
cheers Richard
|
|
elog hand on destination mirror server, posted by stephane on Thu Feb 21 12:50:53 2008
|
Hello,
When I start elogd on the mirror destination server, until cron job started, I can access to the website normaly. Once cron job started, I can't access to the website of the elog mirror destination server.
How can I solve this problem ?
Kind regards
Stéphane |
|