Hello! The CDMS collaboration is using e-Log as one of it's issue tracking systems. In the last few months, I have noticed a problem when either creating or editing entries from my usual Safari browser (currently 11.1 on MacOSX 10.13.4): The [Submit] button triggers a spinning beach ball, with no connection to our e-Log server, and after several minutes, Safari complains the the page had to be reloaded, discarding all of my edits, uploads, whatever. This used to be occasional, but in the past month it has become routine, such that the only way I can edit or create entries is by launching a different browser entirely (Firefox), just for e-Log editing.
Now, I am also seeing the same problems with Firefox, but at the "occasional" level. The difference is that Firefox produces some diagnostic information, which is why I'm posting here. When the browser hangs, after a short while Firefox produces a "Warning: unresponsive script" drop-down box:
Warning: unresponsive script
A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.
Script: http://titus.stanford.edu/cdms…/SuperSim/681?cmd=Edit&steal=1:30
[] Don't ask me again
[Debug script] [Stop script] [Continue]
If I use the [Debug script] button, the call stack shows "onclick 681:1" -> "chkform 681:30", and the line-by-line traceback shows the chkform function:
16 var in_asend = false;
17
18 function chkform()
19 {
20 if (last_key == 13) {
21 var ret = confirm('Really submit this entry?');
22 if (!ret) {
23 last_key = 0;
24 return false;
25 }
26 }
27
28 if (autoSaveTimer != null)
29 clearTimeout(autoSaveTimer);
30 while (in_asend); <=== This is the stuck line
31 submitted = true;
32 return true;
33 }
I presume that in_asend is supposed to get changed from false to true asynchronously, by some other parallel communication with the server. But that doesn't seem to be happening.
Does this look like an issue with the e-Log distribution? Or is there a configuration issue with our e-Log server which we could improve? |