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icon5.gif   I can not access the Logbook from another machine, posted by Gerardo Pruneda on Sun Jun 7 06:30:52 2009 

I need some guidedance on how to access the logbook from another computer. I installed the logbook on a Windows server machine and started the logbook using port 81.

I can connect to the logbook on the same machine, but I can not access it from another machine on the same network.

I already confirm that the windows firewall is not enable.

    icon2.gif   Re: I can not access the Logbook from another machine, posted by Stefan Ritt on Mon Jun 8 07:34:18 2009 

 

Gerardo Pruneda wrote:

I need some guidedance on how to access the logbook from another computer. I installed the logbook on a Windows server machine and started the logbook using port 81.

I can connect to the logbook on the same machine, but I can not access it from another machine on the same network.

I already confirm that the windows firewall is not enable.

 

Are your sure about the firewall, because this is the usual reason for that problem. Can you "ping" your server machine from the other machine (like "ping <server>"), maybe you have some network problems.

icon5.gif   search and datetime, posted by Arno Teunisse on Wed Jun 10 22:27:08 2009 Clipboard01.jpg

Hello

I have the following in elog.cfg :

Attributes = Author, Author Email, Category, Customer, server, Subject ,  Change Window Begin , Change Window End
List display = ID,Author, Author Email, Category, Customer, server,  Subject , 
Change Window Begin , Change Window End

Type Change Window Begin = datetime
Type Change Window End = datetime

So I want to be able to give a start and end date to the user.  However : If I open a find/Search I see this :

  Clipboard01.jpg

There are for each  Change Window <item>   we get  Start: and End: time entries. Was expecting only one date entrie .

Why is this ? Seems to be a feature of datetime  or am i missing something.

 

icon5.gif   Dropdown boxes and Moptions, posted by Arno Teunisse on Fri Jun 12 23:43:28 2009 

Hello

I have a config file  :

Attributes = Author, Author Email, Category, Customer, server,HPSD_ID, Cust_ID ,Subject ,  Change Window
; which fields will be shown !!
List display = ID,Author, Category, Customer, server, HPSD_ID, Cust_ID,Subject ,  Change Window

Type Change Window  = datetime
# Type Change Window End = datetime
Options Category = Network , Server ,
Options Customer = Arag{A}, Frieslandbank{B}, Super de Boer{C}, NRE{D}

{A} Options server = arag-lin1,arag-lin2,arag-lin3,arag-lin4, arag-lin5, arag-lin6, arag-lin7
{B} Options server = rc1upas02, rc1upas22,rc1upas03,rc1upas04,rc1uptsm01,rc1upas07,rc1upas08
{C} Options server = xia61031,xia61032 ,xia61033,xia61034,xia61035,xia61036,xia61037,xia61038,xia61039,xia61040,xia61032 ,xia61033,xia61034,xia61035,xia61036,xia61037,xia61038,xia61039,xia61040
{D} Options server = server27,server32,server34 ,server37,server38,server40
Extendable options = Category , Customer,server
Required Attributes = server , customer, Subject, Change window Begin , Change Window End
 

This works OK, However when I change the {A} Options  to {A} Moptions in the above code i get an error which tells me that a required field is not selected. So, with the pull down it works, with Moptions ( select boxes )  it will say that a required field is not selected.  Any hints ?

regards Arno

    icon2.gif   Re: search and datetime, posted by Stefan Ritt on Mon Jun 15 12:56:32 2009 

Arno Teunisse wrote:

Hello

I have the following in elog.cfg :

Attributes = Author, Author Email, Category, Customer, server, Subject ,  Change Window Begin , Change Window End
List display = ID,Author, Author Email, Category, Customer, server,  Subject , 
Change Window Begin , Change Window End

Type Change Window Begin = datetime
Type Change Window End = datetime

So I want to be able to give a start and end date to the user.  However : If I open a find/Search I see this :

  Clipboard01.jpg

There are for each  Change Window <item>   we get  Start: and End: time entries. Was expecting only one date entrie .

Why is this ? Seems to be a feature of datetime  or am i missing something.

 

 

Right, that's a feature. Many people want to specify a range when doing a query on a date. Like Change Window Begin after Jan 1st, 2009 and before Jan 5th, 2009. If you just want a single date, set both Start: and End: to the same date, or actually the End: to Start+1 Day to cover all 24 hours of the Start: date. Otherwise when you have data + time, you would have to match the exact second to retrieve a certain entry. So having a range there is more powerful.

    icon2.gif   Re: Dropdown boxes and Moptions, posted by Stefan Ritt on Mon Jun 15 16:44:35 2009 

Arno Teunisse wrote:

Hello

I have a config file  :

Attributes = Author, Author Email, Category, Customer, server,HPSD_ID, Cust_ID ,Subject ,  Change Window
; which fields will be shown !!
List display = ID,Author, Category, Customer, server, HPSD_ID, Cust_ID,Subject ,  Change Window

Type Change Window  = datetime
# Type Change Window End = datetime
Options Category = Network , Server ,
Options Customer = Arag{A}, Frieslandbank{B}, Super de Boer{C}, NRE{D}

{A} Options server = arag-lin1,arag-lin2,arag-lin3,arag-lin4, arag-lin5, arag-lin6, arag-lin7
{B} Options server = rc1upas02, rc1upas22,rc1upas03,rc1upas04,rc1uptsm01,rc1upas07,rc1upas08
{C} Options server = xia61031,xia61032 ,xia61033,xia61034,xia61035,xia61036,xia61037,xia61038,xia61039,xia61040,xia61032 ,xia61033,xia61034,xia61035,xia61036,xia61037,xia61038,xia61039,xia61040
{D} Options server = server27,server32,server34 ,server37,server38,server40
Extendable options = Category , Customer,server
Required Attributes = server , customer, Subject, Change window Begin , Change Window End
 

This works OK, However when I change the {A} Options  to {A} Moptions in the above code i get an error which tells me that a required field is not selected. So, with the pull down it works, with Moptions ( select boxes )  it will say that a required field is not selected.  Any hints ?

regards Arno

Thanks for reporting this bug. I fixed it in SVN revisoin 2213. 

icon8.gif   synchronization, posted by lance on Wed Jun 17 09:05:27 2009 

We are running elog across two sites and synchronizing every four hours on change only. There are about 100 entries per day of which most are just one line entries. However this is taking up to 9 mins and during the replication process the server gives us an "unavailable" error. We are using a T1 across the sites so bandwidth should not be an issue, I am confused as to why this takes so long.

The issue for us is not how long the sync takes, providing this was happening in the background, and doesnt lock out the server while the replication was taking place. We are operating under a 24 hour call center type environment so the server being available all the time is of paramount importance.

We use version 2.7.2 and I know there have been several changes made since this version. Would changing to the latest version have any impact on this?

 

Cheers,

 

Lance

icon1.gif   Entries are being deleted automatically, posted by Pittelli Mike on Wed Jun 17 15:56:54 2009 

A few days after I create entries in my logbooks, they are being deleted. Has this happened to anyone before?

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