Is there a way to hide logbooks from all views.

Basically i want to use the move function to move old entries to another 
logbook but only want administrators to be able to see the logbooks in the 
view, everyone will just see the primary ones.

At the min im having to put Archive logbook, everyone is complaining at me 
that there is too many to choose from :)

Any suggestions ?

> Is there a way to hide logbooks from all views.
> 
> Basically i want to use the move function to move old entries to another 
> logbook but only want administrators to be able to see the logbooks in the 
> view, everyone will just see the primary ones.
> 
> At the min im having to put Archive logbook, everyone is complaining at me 
> that there is too many to choose from :)
> 
> Any suggestions ?

What about grouping the archive logbooks into a logbook group? Like:

Group Pubilc = Logook1, Logbook2, ...
Group Archive = Archive1, Archive2, ...

So if a "normal" user is in the public group, it only sees Logoook1, ... and 
a single tab "archive", which is then (I hope) not too much to choose from.

> > Is there a way to hide logbooks from all views.
> > 
> > Basically i want to use the move function to move old entries to another 
> > logbook but only want administrators to be able to see the logbooks in 
the 
> > view, everyone will just see the primary ones.
> > 
> > At the min im having to put Archive logbook, everyone is complaining at 
me 
> > that there is too many to choose from :)
> > 
> > Any suggestions ?
> 
> What about grouping the archive logbooks into a logbook group? Like:
> 
> Group Pubilc = Logook1, Logbook2, ...
> Group Archive = Archive1, Archive2, ...
> 
> So if a "normal" user is in the public group, it only sees Logoook1, ... 
and 
> a single tab "archive", which is then (I hope) not too much to choose from.


I tried that but on the summary screen it displays a list of all the logbook 
regardless of group, also im not using public groups im using a seperate 
password file.

> I tried that but on the summary screen it displays a list of all the 
logbook 
> regardless of group, also im not using public groups im using a seperate 
> password file.

Ah, you mean by "summary screen" the initial logbook selection screen where 
each logbook is displayed in one line. For that case, I just added a 
flag "Hide from selection". If set to "1", this logbook is not dispalyed 
among the list of logbooks. Is this what you want? New version under CVS.

> > I tried that but on the summary screen it displays a list of all the 
> logbook 
> > regardless of group, also im not using public groups im using a seperate 
> > password file.
> 
> Ah, you mean by "summary screen" the initial logbook selection screen where 
> each logbook is displayed in one line. For that case, I just added a 
> flag "Hide from selection". If set to "1", this logbook is not dispalyed 
> among the list of logbooks. Is this what you want? New version under CVS.

Yes thats wicked perfect, now im prob being thick but is there a way to hide 
logbook tabs in the same way, as i dont really want to use groups as the 
people that use the system arent really techie and the titles will confuse 
them :)

Im trying to make it idiot proof for them 

Cheers

> Yes thats wicked perfect, now im prob being thick but is there a way to 
hide 
> logbook tabs in the same way, as i dont really want to use groups as the 
> people that use the system arent really techie and the titles will confuse 
> them :)

Well, I changed the flag from "hide from selection = 1" to "hidden = 1", 
which hides it now also from the logbook selection tabs on the top row. But 
this means that the only way to access the hidden logbooks is by entering 
their URL directly (or from a bookmark). I'm not sure how useful this is...

New version under CVS.

> > Yes thats wicked perfect, now im prob being thick but is there a way to 
> hide 
> > logbook tabs in the same way, as i dont really want to use groups as the 
> > people that use the system arent really techie and the titles will 
confuse 
> > them :)
> 
> Well, I changed the flag from "hide from selection = 1" to "hidden = 1", 
> which hides it now also from the logbook selection tabs on the top row. But 
> this means that the only way to access the hidden logbooks is by entering 
> their URL directly (or from a bookmark). I'm not sure how useful this is...
> 
> New version under CVS.

Thats perfect, administrator such as myself can access those books directly 
from the URL, and can be used as an archive logbook running in sync with the 
live one, so hold records such as completed tickets in a request system once 
completed can be moved to the archive logbook.

Cheers fella  that is gonna help me a great deal.

Let me start by saying that I really like ELOG-- it's a nice tool.

I'm trying out version 2.3.3. The problem that I'm having is with
attachments disappearing when I do the following:

1. create a new entry that contains one or more attachments.
2. verify that the new entry from step 1 saved correctly.
3. reply to the entry from step 1.
4. return to the entry from step 1 only to find the attachments gone.

The attachement files are still in the logbook directory, it's just that
they are no longer attached to the entry.

FWIW, I've attached the elog.config that I'm using...

Thanks,

Greg

> Let me start by saying that I really like ELOG-- it's a nice tool.
> 
> I'm trying out version 2.3.3. The problem that I'm having is with
> attachments disappearing when I do the following:
> 
> 1. create a new entry that contains one or more attachments.
> 2. verify that the new entry from step 1 saved correctly.
> 3. reply to the entry from step 1.
> 4. return to the entry from step 1 only to find the attachments gone.
> 
> The attachement files are still in the logbook directory, it's just that
> they are no longer attached to the entry.

This is a known problem and has been fixed in version 2.3.4, which has been 
released today. To prove that it's working, I attached the current 
elogd.cfg from this forum.

I am using 2.3.4 and I am still having this problem.  If someone posts a
message with an attachment, and I then reply to that message, the attachment
gets 'deattached' from that message.  However, the file is still in the
logbook directory, so it is possible to recover it, but it did cause a slight
panic the first time it happened :)

I see there is a 2.3.5 version now, but the changelog doesn't say anything
about this problem, so I have not tried it yet.

Is there a 'trick' to fix this problem?

EDIT: I noticed when I replyed to your message, your elog.cfg attachment is
no longer there.  So it appears it's not fixed in 2.3.5 either..


> This is a known problem and has been fixed in version 2.3.4, which has been 
> released today. To prove that it's working, I attached the current 
> elogd.cfg from this forum.

> I am using 2.3.4 and I am still having this problem.  If someone posts a
> message with an attachment, and I then reply to that message, the attachment
> gets 'deattached' from that message.  However, the file is still in the
> logbook directory, so it is possible to recover it, but it did cause a 
slight
> panic the first time it happened :)

Uups, that is indeed a problem. I found that it was unrelated to the first 
one, so it was there since quite some time now. I fixed it. It will come out 
in 2.3.6 or can be obtained already now from CVS. It is trongly recommended 
to upgrade all installations to avoid this problem.

> > I am using 2.3.4 and I am still having this problem.  If someone posts a
> > message with an attachment, and I then reply to that message, the 
attachment
> > gets 'deattached' from that message.  However, the file is still in the
> > logbook directory, so it is possible to recover it, but it did cause a 
> slight
> > panic the first time it happened :)
> 
> Uups, that is indeed a problem. I found that it was unrelated to the first 
> one, so it was there since quite some time now. I fixed it. It will come 
out 
> in 2.3.6 or can be obtained already now from CVS. It is trongly recommended 
> to upgrade all installations to avoid this problem.

Just as a test, I reply to my previous message... looks like it works.

EDIT: I downloaded the latest elogd.c from CVS, replaced the one from the
latest tar, and recompiled.  Worked great!

Thanks for the prompt response, Stefan!

> > I am using 2.3.4 and I am still having this problem.  If someone posts a
> > message with an attachment, and I then reply to that message, the attachment
> > gets 'deattached' from that message.  However, the file is still in the
> > logbook directory, so it is possible to recover it, but it did cause a 
> slight
> > panic the first time it happened :)
> 
> Uups, that is indeed a problem. I found that it was unrelated to the first 
> one, so it was there since quite some time now. I fixed it. It will come out 
> in 2.3.6 or can be obtained already now from CVS. It is trongly recommended 
> to upgrade all installations to avoid this problem.

Forgot password option generates an error message

Password file hashes are different causing migrated password files to fail 
but only for certain users, try password 516135 hashed in 2.3.4 and compare 
to version 2.3.5 they are different.

Summary page title = string doesnt work also it results in the default ELOG 
DB Name

HELP

> Forgot password option generates an error message

Which error? Can you be more specific. I tried it myself with this forum and 
it worked for me.

> Password file hashes are different causing migrated password files to fail 
> but only for certain users, try password 516135 hashed in 2.3.4 and compare 
> to version 2.3.5 they are different.

Yes indeed. Please see elog:273 for more details

> Summary page title = string doesnt work also it results in the default ELOG 
> DB Name

Thanks, has just been fixed, new version under CVS.

- Stefan

> > Forgot password option generates an error message
> 
> Which error? Can you be more specific. I tried it myself with this forum 
and 
> it worked for me.

Error sending Email 
Please use your browser's back button to go back  

HTTP/1.1 200 Document follows Server: ELOG HTTP 2.3.5 Content-Type: 
text/html;charset=iso-8859-1 Connection: Keep-Alive Keep-Alive: timeout=60, 
max=10 
User name "nickc" not registered 
Please use your browser's back button to go back  

Yet nickc is in the password file, it generates the same message for any 
other users in there too.


> 
> > Password file hashes are different causing migrated password files to 
fail 
> > but only for certain users, try password 516135 hashed in 2.3.4 and 
compare 
> > to version 2.3.5 they are different.
> 
> Yes indeed. Please see elog:273 for more details

Is there a way to convert all the hashes from one system to another, the 
problem ive got is my password files are quiet large and want upgrades of 
this nature to go seemlessly without people complaining about it.

> 
> > Summary page title = string doesnt work also it results in the default 
ELOG 
> > DB Name
> 
> Thanks, has just been fixed, new version under CVS.
> 
> - Stefan
Ta

> Error sending Email 
> Please use your browser's back button to go back  

This error is caused if elogd cannot contact your SMTP server for sending 
email. Can you please check the "SMTP host" entry in the configuration file?

> Is there a way to convert all the hashes from one system to another, the 
> problem ive got is my password files are quiet large and want upgrades of 
> this nature to go seemlessly without people complaining about it.

Unfortunately not. The old system had a bug which deleted the last one or two 
characters, if the password length was dividable by three. Since the 
characters were deleted, there is no way to reconstruct the full password. I 
apoligize for the inconveniences, I know that this can cause lot of trouble, 
but therefore I implemented the "Forgot password?" functionality, so that 
users can log in again. Alternatively, one can edit the password file, delete 
all passwords, and ask the users to log in without password and change it 
afterwards immediately.

Hi,

I am new to elog so please bear with me if this sounds like a stupid
question... 

I would like to run elogd under Apache because I don't want to open another
port (eg. 8080) on the firewall for incoming http traffic. I followed the
special instructions for that sort of setup but the user logon screen always
comes up again, even after using a valid username/password.

I am testing on a Redhat 7.2 based distribution (called SME server) in a
test domain (tuxhome.co.nz). 
"Apache modules mod_proxy.c and mod_alias.c are activated", Yes.
There seems to be a problem here with the Apache Redirect statement. When I
try with
Redirect permanent /elog http://www.tuxhome.co.nz/elog/
ProxyPass /elog/ http://www.tuxhome.co.nz:8080/
Mozilla responds "Redirection limit for this URL exceeded" and IE6 says
"cannot find server or DNS error" so I have commented out the redirect
statement for now.
I might misunderstand the required URL statement in elogd.cfg 
"URL = http://your.proxy.host/subdir/" ?
which I understand it would have to be 
URL = http://www.tuxhome.co.nz/elog/ for my above example?

Maybe someone could help me with an example that includes all 3 of the
statements together, the redirect + proxypass from httpd.conf plus the URL
from elogd.conf?
Thanks for any help.

Michael

> I would like to run elogd under Apache because I don't want to open another
> port (eg. 8080) on the firewall for incoming http traffic. I followed the
> special instructions for that sort of setup but the user logon screen always
> comes up again, even after using a valid username/password.
> 
> I am testing on a Redhat 7.2 based distribution (called SME server) in a
> test domain (tuxhome.co.nz). 
> "Apache modules mod_proxy.c and mod_alias.c are activated", Yes.
> There seems to be a problem here with the Apache Redirect statement. When I
> try with
> Redirect permanent /elog http://www.tuxhome.co.nz/elog/
> ProxyPass /elog/ http://www.tuxhome.co.nz:8080/
> Mozilla responds "Redirection limit for this URL exceeded" and IE6 says
> "cannot find server or DNS error" so I have commented out the redirect
> statement for now.
> I might misunderstand the required URL statement in elogd.cfg 
> "URL = http://your.proxy.host/subdir/" ?
> which I understand it would have to be 
> URL = http://www.tuxhome.co.nz/elog/ for my above example?
> 
> Maybe someone could help me with an example that includes all 3 of the
> statements together, the redirect + proxypass from httpd.conf plus the URL
> from elogd.conf?
> Thanks for any help.

This Forum runs on "midas.psi.ch" under RH 7.1, Apache 1.3.22, port 8000, and 
it contains in httpd.conf:

Redirect permanent /elogdemo http://midas.psi.ch/elogdemo/
ProxyPass /elogdemo/ http://midas.psi.ch:8000/

elogd.cfg contains:

URL = http://midas.psi.ch/elogdemo/

As you can see, it works fine with all browsers, so I have no clue what is 
wrong in your case. You might want to look at your /var/log/httpd/access_log 
and /var/log/httpd/error_log to see what's going on. If you run elogd 
interactively with the "-v" flag, you see directly the communication between 
elogd and the browser which also might help.

- Stefan

A problem (elog:272) with certain passwords has been fixed in version 
2.3.5 of ELOG. This forum runs the updated version, which can cause login 
problems. All users with a password length of 3,6,9,12,... characters 
cannot login with their old password anymore. They have to click 
on "Forgot password?" in the login screen to have the system create a new 
password for them and send it to their registered email address. In case 
no email address has been registered, one can send me directly an email 
(stefan.ritt@psi.ch). After one receives the new password via 
email, one can log in again and change the password to the old one, which 
then gets registered correctly. I apologize for any inconvenience.

- Stefan

I noticed that when I put in a password such as <test1> a person can login 
with the password <test2> or any other number at the end.  Is the 
encryption not able to tell the difference between numbers?  The encrypted 
passwords even look the same in the password file.  Is this a bug?

> I noticed that when I put in a password such as <test1> a person can login 
> with the password <test2> or any other number at the end.  Is the 
> encryption not able to tell the difference between numbers?  The encrypted 
> passwords even look the same in the password file.  Is this a bug?

This is really strange. Encryption only works on ASCII characters and does 
not distinguish between letters and digits. When I try to reporoduce that, 
the system distinguishes well between "test1" and "test2". The first gives 
encrypted "dGVzdDE=" and the second gives "dGVzdDI=", note the different "E" 
and "I". So I have no clue right now what is wrong in your installation. If 
running under Linux, you can compile elogd after adding "-DHAVE_CRYPT" and "-
lcrypt" to the Makefile to use the standard Linux crypt() function, but I 
would rather like to understand what is wrong in your case.

- Stefan

> > I noticed that when I put in a password such as <test1> a person can 
login 
> > with the password <test2> or any other number at the end.  Is the 
> > encryption not able to tell the difference between numbers?  The 
encrypted 
> > passwords even look the same in the password file.  Is this a bug?
> 
> This is really strange. Encryption only works on ASCII characters and does 
> not distinguish between letters and digits. When I try to reporoduce that, 
> the system distinguishes well between "test1" and "test2". The first gives 
> encrypted "dGVzdDE=" and the second gives "dGVzdDI=", note the 
different "E" 
> and "I". So I have no clue right now what is wrong in your installation. If 
> running under Linux, you can compile elogd after adding "-DHAVE_CRYPT" 
and "-
> lcrypt" to the Makefile to use the standard Linux crypt() function, but I 
> would rather like to understand what is wrong in your case.
> 
> - Stefan

Ok, try it with the passwords <hello1> and <hello2>.  Then when you go to log 
in, put in the password of <hello> with any single number after it and let me 
know if the problem shows up for you because that is the password I was 
using.  When I look at it encrypted in the passwd file they look the same.  I 
also installed the latest version today which is newer than the one I was 
using before and it still does it.  I appreciate your time.

Byron

> Ok, try it with the passwords <hello1> and <hello2>.  Then when you go to 
log 
> in, put in the password of <hello> with any single number after it and let 
me 
> know if the problem shows up for you because that is the password I was 
> using.  When I look at it encrypted in the passwd file they look the 
same.  I 
> also installed the latest version today which is newer than the one I was 
> using before and it still does it.  I appreciate your time.

Ok, I finally found the problem: Whenever a password has a length which can 
be divided by three (like 6 or 9), the last two characters are completely 
ignored. This problem will be fixed in version 2.3.5. Is has to be noted 
that all existing passwords with the mentioned length have to be re-entered 
after the upgrade from 2.3.4 to 2.3.5. Since one cannot log in with the old 
password on those cases, a "Forgot password?" links has been added to the 
login screen, which can be used to create a new password and send it to the 
registered email address.

When I use the <Login user => option to specify what users I want to be 
able to login into the different logbooks it does not seem to work.  Is 
there something else you are supposed to do to restrict what logbooks users 
can log into?

> When I use the <Login user => option to specify what users I want to be 
> able to login into the different logbooks it does not seem to work.  Is 
> there something else you are supposed to do to restrict what logbooks users 
> can log into?

First, you need version 2.3.4 or later, second, you need a "password file = 
xxx" entry in your elogd.cfg to turn on user-level password access. If both 
is true and you still don't succeed, send me your elogd.cfg.

- Stefan

> > When I use the <Login user => option to specify what users I want to be 
> > able to login into the different logbooks it does not seem to work.  Is 
> > there something else you are supposed to do to restrict what logbooks 
users 
> > can log into?
> 
> First, you need version 2.3.4 or later, second, you need a "password file = 
> xxx" entry in your elogd.cfg to turn on user-level password access. If both 
> is true and you still don't succeed, send me your elogd.cfg.
> 
> - Stefan

Ok, I installed the latest version and this is fixed.  Thanx!

Is there a way to change the title entry for individual log books, and 
forms ive completely rebranded our system but ut stil says ELOG ENTRIES on 
the summary screen

> Is there a way to change the title entry for individual log books, and 
> forms ive completely rebranded our system but ut stil says ELOG ENTRIES on 
> the summary screen

I changed the default title recently to "ELOG - <logbook>" where <logbook> 
is the name of the current logbook. For the individual messages, the 
title "ELOG" can be changed with the elogd.cfg option "Page title". This 
title can even contain attributes from the logook entry like:

Page title = ELOG - $subject

where $subject gets replaced by the subject of the logbook entry.

> > Is there a way to change the title entry for individual log books, and 
> > forms ive completely rebranded our system but ut stil says ELOG ENTRIES 
on 
> > the summary screen
> 
> I changed the default title recently to "ELOG - <logbook>" where <logbook> 
> is the name of the current logbook. For the individual messages, the 
> title "ELOG" can be changed with the elogd.cfg option "Page title". This 
> title can even contain attributes from the logook entry like:
> 
> Page title = ELOG - $subject
> 
> where $subject gets replaced by the subject of the logbook entry.

I have those attributes already working for example

[global]
Page title = Customer Relational Management System < this sets the selection 
page ok

[Config DB]
Page Title = ABC123 - $Customer Name < this sets the individual log book 
entries title

I need something to set the title of the page when on the summary page for 
the logbook, as it just says ELOG - Config DB (this isnt set anywhere)

> I need something to set the title of the page when on the summary page for 
> the logbook, as it just says ELOG - Config DB (this isnt set anywhere)

I added the option "Summary page title = xxx" in a similar way than the "Page 
title". The new version is at

http://midas.psi.ch/cgi-bin/cvsweb/elog/src/elogd.c?rev=1.64

It will be included in the release 2.3.5 of elog.

- Stefan