In the documentation:

>In addition to the #'s one may specify format specifiers which are passed to the strftime function. This allows to create tags wich contain the current year, month >and so on. Once the date part of the attribute changes, the index restarts from one. The statement

>Subst Number = XYZ-%Y-%b-###

>results in automatically created attributes

of the form

>XYZ-2005-Oct-001
>XYZ-2005-Oct-002
>XYZ-2005-Oct-003

A little playing around with the %[Alpha character] s of strftime probably will  generate a format that will suit your requirement - to the second if needs be.

For example I've checked that

Preset Ticket = T%y%m%d%H%M%S#

Generates a ticket number T1302061705141 at that particular moment.

Unfortuately for this to work, you have to have the "#" suffix, which will add a trailling "1" at the end of every ticket (unless you generate two new entries within a second of each other).  There are plenty of ways to format all this available in strftime, and unless you keep changing the clock on your computer (which I am guilty of), the ticket numbers can be as unique as you care to make them, and sequentially increasing.

Having said that, I share the view with Stefan that the problem is moving a thread or entry to another logbook rather too early.  Personally I keep a thread in the current log book for at least a month after it is "closed" before I move it, although partly that's because sometimes these threads come back to life.  Although also because I ran into the same issue (moving the latest entry and finding the ID duplicated), and, realising the problem, then took the "wait" option to solve it..  

Hello All,

The subject is roughly what i'm asking about so here are the details. I have combed through the forums for an answer and didn't come up with anything regarding what i need.

Issue:

Below is what the logbook is setup as. However once there are more than 10 entries on the page, when a user views the logbook, elog automatically puts them to the higher value page # (ie entry number 11 is on page 2).

As I am sorting the entries by status and by Dist or Beat to organize entries for quicker viewing and access, I would prefer that elog always shows on page 1 when a user views the log book. The statuses are setup for sorting properly but when reverse sort is turned on, status "3-Closed" appears at the top instead of status "1-Open" to appear at the top, Status "2-Sent to Next Shift" next, then "3-Closed" after that.

Is there a to just view page 1 without doing the reverse sort?

Theme = default
Page Title = ELOG - $logbook
Entries per page = 10
Attributes = Entered By, Call Type, Date/Time Reported, Customer Name, Customer Phone Number, Location, Dist or Beat, Description, Badge, Updated By, Action Taken, Report Time, Status
List Display = Entered By, Call Type, Date/Time Reported, Customer Name, Location, Dist or Beat, Description, Badge, Updated By, Status
Locked Attributes = Entered By, Updated By
Preset Entered By = $long_name
Preset on edit Updated By = $long_name
Options Status = 1-Open, 2-Sent to Next Shift, 3-Closed
Preset Status = 1-Open
Cell Style Status 1-Open = background-color:red
Cell Style Status 2-Sent to Next Shift = background-color:yellow
Cell Style Status 3-Closed = background-color:green
Type Date/Time Reported = Datetime
Type Customer Phone Number = numeric
Type Report Time = Datetime
Sort Attributes = Status, Dist or Beat
Reverse sort = 0
Use Lock = 0
Summary lines = 0
Self Register = 0

Thanks in advance.

G

 Well it would appear i answered my own problem.

Start page = page1

ELOG contains Kerberos authentication at a basic level. If I'm not mistaken, the Windows Domain controller is based on Kerberos. I do not have any 2008 or 2012 domain controller, so I cannot test, but it's worth giving it a try.

/Stefan 

any specified task to upgrade elog?

I have elog deployed in windows and linux centos.

please help me.

No. Just install the new version over the old one.

thanx, so in linux I just need to install over the old ones?

I thought there are additional step on linux, hehehe thanx for the help sir