ID |
Date |
Icon |
Author |
Author Email |
Category |
OS |
ELOG Version |
Subject |
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66769
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Wed Mar 17 22:39:59 2010 |
 | soren poulsen | soren.poulsen@cern.ch | Question | Windows | 2.7.7 | Re: Fail to connect to SMTP server on WinXP but works on Win2K |
| David Spindler wrote: |
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| David Spindler wrote: |
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| Stefan Ritt wrote: |
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| David Spindler wrote: |
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| David Spindler wrote: |
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Fantastic. I forgot the icon and when I resent nothing was left. 
Here goes again!
I have been running Elog for years on a Win2K machine with no email problems. I have been forced to move it to a WinXP machine and I always get this message under WinXP: "Error sending Email via "netsvr10.prod.company.com": Cannot connect to server"
I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.
Here is an entry from the elog.log file when it worked under Win2K:
28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} NEW entry #0
28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} Email from <christophermeyer@fedex.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
28-Oct-2009 18:28:42 [609144@199.82.127.9] {Generals} 220 netsvr10.prod.company.com -- Server ESMTP (Sun Java(tm) System Messaging Server 6.3-8.01 (built Dec 16 2008; 32bit))
Here is an entry from today's elog.log under WinXP that does not work.
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} NEW entry #0
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} READ entry #1612
We use an SMTP server without authentication.
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I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.
06-Mar-2010 10:31:43 [117361@199.81.166.149] {Gbld} READ entry #1691
06-Mar-2010 10:39:10 [117361@199.81.166.149] {Gbld} NEW entry #0
06-Mar-2010 10:39:11 [117361@199.81.166.149] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
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The only idea I have is that your Windows firewall prevents outgoing network traffic on port 25 (SMTP). You should put an exception into the firewall rule. You can try that by opening a DOS box and entering
telnet smtp.mail.company.com 25
if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.
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I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.
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The only idea I have is that your Windows firewall prevents outgoing network traffic on port 25 (SMTP). You should put an exception into the firewall rule. You can try that by opening a DOS box and entering
telnet smtp.mail.company.com 25
if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.
My apologies. I just realized that my first answer to you was lost. I turned the firewall completely off with no luck. I also tried the telnet and it worked. So, it does not appear to be the firewall. I tried the VM's afterwards. Another puzzle is that the Win2K VM works on a WinXP host. It seems like it is only the WinXP elog that fails. I have tried to obtain some our company's IT help with no luck.
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Just an idea: could you try specifying an IP address for your SMTP server instead of smtp.mail.company.com ?
I would also try to make a manual SMTP session to see if that works.
Otherwise, next step would be to create a VM installed with Wireshark to record the network traffic that ELOG generates when it makes the SMTP connection.
Soren |
|
66768
|
Wed Mar 17 21:34:53 2010 |
| David Spindler | dsspindler@gmail.com | Question | Windows | 2.7.7 | Re: Fail to connect to SMTP server on WinXP but works on Win2K |
| David Spindler wrote: |
|
| Stefan Ritt wrote: |
|
| David Spindler wrote: |
|
| David Spindler wrote: |
|
Fantastic. I forgot the icon and when I resent nothing was left.
Here goes again!
I have been running Elog for years on a Win2K machine with no email problems. I have been forced to move it to a WinXP machine and I always get this message under WinXP: "Error sending Email via "netsvr10.prod.company.com": Cannot connect to server"
I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.
Here is an entry from the elog.log file when it worked under Win2K:
28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} NEW entry #0
28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} Email from <christophermeyer@fedex.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
28-Oct-2009 18:28:42 [609144@199.82.127.9] {Generals} 220 netsvr10.prod.company.com -- Server ESMTP (Sun Java(tm) System Messaging Server 6.3-8.01 (built Dec 16 2008; 32bit))
Here is an entry from today's elog.log under WinXP that does not work.
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} NEW entry #0
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} READ entry #1612
We use an SMTP server without authentication.
|
I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.
06-Mar-2010 10:31:43 [117361@199.81.166.149] {Gbld} READ entry #1691
06-Mar-2010 10:39:10 [117361@199.81.166.149] {Gbld} NEW entry #0
06-Mar-2010 10:39:11 [117361@199.81.166.149] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
|
The only idea I have is that your Windows firewall prevents outgoing network traffic on port 25 (SMTP). You should put an exception into the firewall rule. You can try that by opening a DOS box and entering
telnet smtp.mail.company.com 25
if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.
|
I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.
|
The only idea I have is that your Windows firewall prevents outgoing network traffic on port 25 (SMTP). You should put an exception into the firewall rule. You can try that by opening a DOS box and entering
telnet smtp.mail.company.com 25
if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.
My apologies. I just realized that my first answer to you was lost. I turned the firewall completely off with no luck. I also tried the telnet and it worked. So, it does not appear to be the firewall. I tried the VM's afterwards. Another puzzle is that the Win2K VM works on a WinXP host. It seems like it is only the WinXP elog that fails. I have tried to obtain some our company's IT help with no luck.
|
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66767
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Tue Mar 16 11:58:55 2010 |
 | soren poulsen | soren.poulsen@cern.ch | Bug report | Linux | 2.7.8-2282 | Re: Thread view problem in searches |
| soren poulsen wrote: |
|
| soren poulsen wrote: |
|
| Stefan Ritt wrote: |
|
| soren poulsen wrote: |
|
That sounds fine but I think there is a problem with rendering under Opera. I enclose a screen shot: There is too much white space in the lines, it seems $
The problem only appears in Find
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I just tried myself with V10.50, and things work fine, even in the find page:
Can you try on the forum, just to check if it's specific to your configuration?
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Thanks. The Forum is fine. The problem is - apparently - specific to my installation. The white space origins in long sequences of " " (repeated); in the lines in Find.
Let me re-install with the latest version and see if I can solve it like that.
Soren
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I have re-installed the latest, fastest, smartest, brightest version. And it all works perfectly! Thanks a lot for your help.
Soren
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Everything is fine. But my users do not like that the threads are broken into individual entries and not shown as full threads as before. So I am stuck with the "old" version. This is probably asking for too much but would it be difficult to have a flag to specify if you want to benefit from the new behaviour or keep pre-2282 behaviour (with its inconvenience which led to the presentation change). It could even be a compile tag flag, if it just me (well, my users) who is asking for this.
Soren |
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66766
|
Mon Mar 15 18:58:06 2010 |
| soren poulsen | soren.poulsen@cern.ch | Bug report | Linux | 2.7.8-2282 | Re: Thread view problem in searches |
| soren poulsen wrote: |
|
| Stefan Ritt wrote: |
|
| soren poulsen wrote: |
|
That sounds fine but I think there is a problem with rendering under Opera. I enclose a screen shot: There is too much white space in the lines, it seems $
The problem only appears in Find
|
I just tried myself with V10.50, and things work fine, even in the find page:
Can you try on the forum, just to check if it's specific to your configuration?
|
Thanks. The Forum is fine. The problem is - apparently - specific to my installation. The white space origins in long sequences of " " (repeated); in the lines in Find.
Let me re-install with the latest version and see if I can solve it like that.
Soren
|
I have re-installed the latest, fastest, smartest, brightest version. And it all works perfectly! Thanks a lot for your help.
Soren |
|
66765
|
Mon Mar 15 18:35:26 2010 |
| soren poulsen | soren.poulsen@cern.ch | Bug report | Linux | 2.7.8-2282 | Re: Thread view problem in searches |
| Stefan Ritt wrote: |
|
| soren poulsen wrote: |
|
That sounds fine but I think there is a problem with rendering under Opera. I enclose a screen shot: There is too much white space in the lines, it seems $
The problem only appears in Find
|
I just tried myself with V10.50, and things work fine, even in the find page:
Can you try on the forum, just to check if it's specific to your configuration?
|
Thanks. The Forum is fine. The problem is - apparently - specific to my installation. The white space origins in long sequences of " " (repeated); in the lines in Find.
Let me re-install with the latest version and see if I can solve it like that.
Soren |
|
66764
|
Mon Mar 15 13:20:17 2010 |
 | Bertram Metz | Bertram.Metz@ge.com | Comment | Windows | 2.7.8 | Re: Invalid URL for groups beneath top groups in overview page |
| Stefan Ritt wrote: |
|
| Bertram Metz wrote: |
|
Hi,
I'm trying to implement top groups and started with the sample configuration shown in the 'Syntax of elogd.cfg' chapter of the documentation. But now I'm facing a problem with the links in the logbook selection page.
Here's my group configuration:
Group Linux PCs = Red Hat, Debian, Mandrake
Group Windows PCs = NT, XP
Top group engineering = Linux PCs, Windows PCs
Top group administration = Employees, Purchases
Show top groups = 1
The selection page for the top groups is displayed correctly, but the URL for the groups beneath the top group is incorrect. The URL for the Linux PCs group for instance is http://localhost:8080/engineering/engineering/ . The URLs for the logbooks within the Linux PCs groups is correct (e.g. http://localhost:8080/Debian/)
Has anybody an idea what's going wrong in y configuration?
Bertram
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Thanks for reporting this bug. I fixed it in the intermediate release 278-4 which is ready for download.
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Thanks for the quick bug fix.
Bertram |
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66763
|
Mon Mar 15 11:21:30 2010 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | 2.7.8 | Re: Invalid URL for groups beneath top groups in overview page |
| Bertram Metz wrote: |
|
Hi,
I'm trying to implement top groups and started with the sample configuration shown in the 'Syntax of elogd.cfg' chapter of the documentation. But now I'm facing a problem with the links in the logbook selection page.
Here's my group configuration:
Group Linux PCs = Red Hat, Debian, Mandrake
Group Windows PCs = NT, XP
Top group engineering = Linux PCs, Windows PCs
Top group administration = Employees, Purchases
Show top groups = 1
The selection page for the top groups is displayed correctly, but the URL for the groups beneath the top group is incorrect. The URL for the Linux PCs group for instance is http://localhost:8080/engineering/engineering/ . The URLs for the logbooks within the Linux PCs groups is correct (e.g. http://localhost:8080/Debian/)
Has anybody an idea what's going wrong in y configuration?
Bertram
|
Thanks for reporting this bug. I fixed it in the intermediate release 278-4 which is ready for download. |
|
66762
|
Mon Mar 15 09:29:11 2010 |
| Bertram Metz | Bertram.Metz@ge.com | Question | Windows | 2.7.8 | Invalid URL for groups beneath top groups in overview page | Hi,
I'm trying to implement top groups and started with the sample configuration shown in the 'Syntax of elogd.cfg' chapter of the documentation. But now I'm facing a problem with the links in the logbook selection page.
Here's my group configuration:
Group Linux PCs = Red Hat, Debian, Mandrake
Group Windows PCs = NT, XP
Top group engineering = Linux PCs, Windows PCs
Top group administration = Employees, Purchases
Show top groups = 1
The selection page for the top groups is displayed correctly, but the URL for the groups beneath the top group is incorrect. The URL for the Linux PCs group for instance is http://localhost:8080/engineering/engineering/ . The URLs for the logbooks within the Linux PCs groups is correct (e.g. http://localhost:8080/Debian/)
Has anybody an idea what's going wrong in y configuration?
Bertram |
| Attachment 1: elogd.cfg
|
[global]
Port=8080
Logbook tabs = 1
Expand selection page = 0
;Main tab = "Overview"
Use Lock = 1
Default encoding = 1
Resolve host names = 0
Logfile = elogd.log
Logging level = 3
Logout to main = 1
Options Author = BMetz
Admin user = BMetz
Password file = ./passwd
;Protect selection page = 0
Group Linux PCs = Red Hat, Debian, Mandrake
Group Windows PCs = NT, XP
Top group engineering = Linux PCs, Windows PCs
Top group administration = Employees, Purchases
Show top groups = 1
[Red Hat]
Comment = Red Hat Logbook
Time format = %Y-%m-%d
[Debian]
Comment = Debian Logbook
Time format = %Y-%m-%d
[Mandrake]
Comment = Mandrake Logbook
Time format = %Y-%m-%d
[NT]
Comment = NT Logbook
Time format = %Y-%m-%d
[XP]
Comment = VR11/VP11
Time format = %Y-%m-%d
[Employees]
Comment = Employess
Time format = %Y-%m-%d
[Purchases]
Comment = Purchases
Time format = %Y-%m-%d
|
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