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ID Date Icon Authordown Author Email Category OS ELOG Version Subject
  67065   Sun May 8 22:33:15 2011 Reply Ryanryan.hoitt@intelsat.comBug reportLinux2.9.0Re: elog 2.8.0 as daemon crashes when editing selected threaded list

Mark Bergman wrote:

Mark Bergman wrote:

I recently upgraded elog from 2.7.8 to 2.8.0 (and moved servers, removed unused logbooks, etc.). I'm now having a problem where elog consistently crashes when attempting to edit multiple entries. This is a very common use case, as we use a "status" field, set to "open" or "closed" to track problems. When a problem is resolved, we will go to the "list" display, set it to "threaded", "select" the thread, and then edit it, to change the status field for all posts in the thread to "closed".

Now, as soon as the "edit" button is clicked, elog crashes. This happens on every thread and logbook that I've tried. The elog logfile itself doesn't show anything useful.

However, if eLog is run with "-v" in place of "-D", it does not crash.

 

Environment:

        CentOS 5.4

        eLog 2.8.0 built Aug  5 2010, 12:24:11

 

 

I'm now running eLog  2.9.0 and seeing the same crashes. However, I've got some more information that may be helpful.


The crash seems to be directly related to the order of replies in the thread. For example, in this thread I am replying to the original entry. The original entry has 2 children (the entries are siblings) and no grandchildren.

In our installation, eLog crashes consistently under the following conditions:

       go to the "list" display

       set it to "threaded"

       "select" a thread that has siblings at any generation of replies

       choose "edit"

If the selected thread only has one entry at any generation, eLog does not crash.

 

Here's a horrible attempt at a display of two message threads. Note that in the first example, there are 2 replies at the same generation (siblings)--both the person who responded and the original submitter replied to the initial submission. After that, all replies were to successive generations.

 

-------------- Causes eLog to Crash ------------------
!   Full Name (submitter) module failure 
    =>   Full Name (submitter) Re: module failure 
    =>   Full Name (replier) Re: module failure 
               =>   Full Name (submitter) Re: Re: module failure 
                  &nb sp;      =>   Full Name (submitter) Re: Re: Re: module failue

------------------------------------------------------



-------------- No eLog Problem  ------------------
!   Full Name (submitter) Labwide failure of mcc 
    =>   Full Name (replier) Re: Labwide failure of mcc 
           =>   Full Name (submitter) Re: Re: Labwide failure of mcc 
                  &nb sp;  =>   Full Name (replier) Re: Re: Re: Labwide failure of mcc 
------------------------------------------------------

 

 I am also experiencing the same exact problem as explained above. It only seems to happen when a part of the title has changed. I will include my config for an example. Make a few entries, then change the "Customer" paramater. Then try and edit an entry in the thread.

 

 

 Enable attachments = 1

Attributes = Employee, Customer, XXX-ID, XXXX Number, SCD, Type, Status, Folder Created, XXXX Received, Equipment Installed, XXX Carrier Up, Customer Carrier Up, QA Completed


Thread display = $Customer  -  $SLR-ID  -  $Type  -  $Status  -  SCD: $SCD  - XXXX: $XXXX Number

Propagate attributes = Status

Locked Attributes = Employee
Options Type = Activation, Termination, Change
Options Folder Created = Yes, No, N/A
Options XXXX Received = Yes, No, N/A
Options Equipment Installed = Yes, No, N/A
Options XXX Carrier Up = Yes, No, N/A
Options Customer Carrier Up = Yes, No, N/A
Options QA Completed = Yes, No

Entries per page = 100

Preset Text = $short_name @ $utcdate -
Append on reply = $short_name @ $utcdate -

Locked Attributes = Employee

Preset Employee = $long_name

Options Status = Open, Closed

Quick Filter = Status, Type

Type SCD = datetime

Summary lines = 0
Enable Attachments = 0
Suppress default = 2
Entries per page = 10

Suppress Email to users = 1

Display mode = threaded
Collapse to last = 1
Expand default = 0
Subst on reply Employee = $long_name 

Faulting application elogd.exe, version 0.0.0.0, faulting module elogd.exe, version 0.0.0.0, fault address 0x000646c7.

  67124   Tue Sep 20 04:46:55 2011 Warning Ryanryan.hoitt@intelsat.comBug reportLinux2.9.0-2411Memory Leak in V2.9.0-2411 (Mirroring Related)

I have two identical servers (IBM X337) setup on the same LAN with Ubuntu Linux 10.04 LTS with ELOGD running (Compiled from tarbell) with the same exact package install base. (Only difference between the two servers is the hostname, and the ELOGD.CFG global section)

I noticed after setting these servers up today that ELOGD crashed on the server configured to mirror. It looks like there may be a memory leak in the mirroring of ELOG.
SERVER 1 ELOGD.CFG
[global]
Mirror server = http://10.146.1.76
Mirror config = 1
Mirror cron = 0,5,10,15,20,25,30,35,40,45,50,55 * * * *
Mirror user = (* Removed for Web Post *)
port = 80
Allowed encoding = 1
Suppress default = 3
Mode commands = 1
Password file = password.pwd
Self register = 1
Admin user = (* Removed for Web Post *)
Time format = %d-%b-%y %H:%M UTC
Group 2009 = Station Log-09, DAT-09, Hours Logging-09
Group 2010 = Station Log 10, DAT-10, Hours Logging-10
Group 2011 = Station Log, DAT, Hours Logging, Operations Tasks, Viasat-1, OS-2
Group Cable Database = Cable Database
Group Provisioning = Provisioning
Group ECR = ECR
SERVER 1 SYSLOGD (cat /var/log/syslog |grep elog)
Sep 19 12:14:13 riverside-log elogd[8588]: elogd 2.9.0 built Sep 19 2011, 10:32:58
Sep 19 12:14:13 riverside-log elogd[8588]: revision 2411
Sep 19 12:14:13 riverside-log elogd[8588]: Falling back to default group "elog"
Sep 19 12:14:13 riverside-log elogd[8588]: Falling back to default user "elog"
Sep 19 12:14:13 riverside-log elogd[8588]: FCKedit detected
Sep 19 12:14:13 riverside-log elogd[8590]: Falling back to default group "elog"
Sep 19 12:14:13 riverside-log elogd[8590]: Falling back to default user "elog"
Sep 19 12:14:13 riverside-log elogd[8588]: Server listening on port 80 ...
Sep 19 19:55:05 riverside-log elogd[8588]: xmalloc: not enough memory
SERVER 1 (Set to mirror off server 2) Memory Usage over 1 hour (ps aux|grep elog)
elog      8760 11.6 3.4109240 35092 ?
elog      8760 12.2 3.9137852 40204 ?
elog      8760 11.6 4.4165448 45440 ?
elog      8760 10.7 5.4221652 55548 ?
elog      8760 9.9 5.9249752 60552 ?
elog      8760 10.1 6.4278364 65680 ?
elog      8760 9.5 6.8305712 70700 ?
SERVER 2 Memory Usage over 1 hour (ps aux|grep elog)
elog       799 2.1 2.6 31744 27116 ?
elog       799 2.0 2.6 31744 27116 ?
elog       799 2.1 2.6 31744 27116 ?
elog       799 2.0 2.6 31744 27116 ?
elog       799 2.0 2.6 31744 27116 ?
elog       799 2.0 2.6 31744 27116 ?
elog       799 2.1 2.6 31744 27116 ?
  66802   Mon May 3 23:12:55 2010 Reply Ruslanrusslan@cern.chQuestionWindows2.7.8 Re: background color and font

Stefan Ritt wrote:

siva kumar wrote:

Stefan,

i recently download the elog server for windows and configured. its working with me fine

i would like to configure my elog server for to display a different color when am giving a specific "value" for a attribute "Status".

from the documentation i found to use the

Style Status Fixed = background-color:green

but with this configuration, the entire raw will be with red color or the specified color. i am looking only for that specific box (Status column) to be with specific color.

my configuration is as follows

Attributes = Author, Type, Category,  Subject, Location, Problem Description, Status

Options Status = Fixed, Under Process, Not Fixed

Style Status Fixed  = background-color:green

Style Status Not Fixed  = background-color:red

Style Status Under Process  = background-color:yellow

Am attaching two images, one is current display and next one is what i am looking for

am not sure about will it possible or not.  please guide me. if it possible with javascript please tell me how i can include a external javascript for this pupose.

Thanks in advance

siva

I have added a new option for you:

Cell Style <attribute> <value> = ...

which does exactly that. The new version is 2.7.8-5 is ready for download. 

Hello Stefan,

I can not find 2.7.8-5 tar file. Could you please point where it is?

Thanks,

Ruslan.

 

  66804   Tue May 4 09:40:40 2010 Reply Ruslanrusslan@cern.chQuestionWindows2.7.8 Re: background color and font

Stefan Ritt wrote:

Ruslan wrote:

 

Hello Stefan,

I can not find 2.7.8-5 tar file. Could you please point where it is?

Thanks,

Ruslan. 

This is an intermediate (-5) release. Usually I do not build the tar files, since linux users can always grab the source code via SVN and built it themselves. I just make the for the Windows users since most of the do not have a C compiler. Exceptionally I made a 2.7.8-5.tar file for you, which you can obtain from the download area. 

 Thanks a lot Stefan.

  66805   Tue May 4 10:48:06 2010 Reply Ruslanrusslan@cern.chQuestionLinux2.7.8 Re: background color and font

Stefan Ritt wrote:

Ruslan wrote:

 

Hello Stefan,

I can not find 2.7.8-5 tar file. Could you please point where it is?

Thanks,

Ruslan. 

This is an intermediate (-5) release. Usually I do not build the tar files, since linux users can always grab the source code via SVN and built it themselves. I just make the for the Windows users since most of the do not have a C compiler. Exceptionally I made a 2.7.8-5.tar file for you, which you can obtain from the download area. 

The problem is still there in 2.7.8-5. The following line 'Cell Style Status Done = background-color:green' does not do anything whereas 'Style Status Done = background-color:green' highlights the whole row. Is that fixed?

Thanks,

Ruslan.

  66807   Tue May 4 12:32:28 2010 Reply Ruslanrusslan@cern.chQuestionLinux2.7.8 Re: background color and font

Stefan Ritt wrote:

Ruslan wrote:

 

The problem is still there in 2.7.8-5. The following line 'Cell Style Status Done = background-color:green' does not do anything whereas 'Style Status Done = background-color:green' highlights the whole row. Is that fixed?

Thanks,

Ruslan.

Then it must be a typo in your elogd.cfg, or you forgot to restart the server. At the bottom of the elog page you must see ELOG V2.7.8-2294 like on this page. For the Demo logbook (accessible via "Demo" on the top left corner of this page, you can see how it works (Type=Routine gets green).

 Right, I should have restarted the server. Thanks! Everything looks perfect now!

  68294   Thu Mar 31 16:31:45 2016 Question Rudy Taraschirudy.taraschi@L-3com.comQuestionWindowsv3.1.1Send email based on lookup of an attribute
I'm trying to send an email based on an attribute, in other words, a lookup and not $user_email of the author.

For instance, if I set a an attribute "Assignee" with a valid user full name (i.e. John Smith), I'd like to look up John Smith's 
email address from the password file and send him an email. I can't seem to find it something like that in the docs, I can write 
a script to do that, but was looking for a less cumbersom way of doing it. Thanks in advance.
  68341   Thu Jun 23 15:57:34 2016 Question Rudy Taraschirudy.taraschi@L-3com.comQuestionLinux | Windows | Mac OSX | All | Other3.1.1Hide blank fields when displaying logbook entry

Hi, I have a logbook with attributes Tool1, Tool2, and Tool3.  When viewing a completed entry, what I want to do is see Tool2 or Tool3 only if they are non-zero, and don't want to see them if blank.  Basically, a "Hide if blank" option.  I couldn't find it - if it doesn't exist, are there any tricks to simulate it?

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