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ID Date Icon Author Author Email Category OS ELOG Version Subject
  1059   Wed Apr 6 14:56:09 2005 Reply Stefan Rittstefan.ritt@psi.ch   Re: HTML-File as attachement
> Yesterday I mad a little experiment:
> I copied in OpenOffice the content from my HTML file, which was not shown correctly
> in ELOG, to a new HTML file, uploaded it in ELOG, and now my file was shown
> correctly formatted. The only one problem is that not all lines are shown, in the
> last line is written ...1753 more lines... . How can I show all lines? Do I have to
> recompile ELOG?

The reason for the "...1753 more lines..." is the following: Sometimes people upload
really huge files (10 MB or so). If they are displayed as ASCII attachments, each time
you access the entry you have to DOWNLOAD 10 MB. Sometimes even the browser crashes.
That's why I limited the display of the ASCII attachments to the first 1000 lines. To
see the complete file, just lick on the attachment name.

Concerning the inline display of HTML documents, I'm currently thinking of checking if
there is an <HTML> or <BODY> statement inside the file. If not, it might be just some
HTML fraction in which case it could be shown. If yes, it cannot be shown inline, but
if you click on it's name a new browser windows is opened containing the full document.
Does that sound reasonable to you?
  1058   Wed Apr 6 14:45:22 2005 Reply Becherlehmannth@12move.de   Re: HTML-File as attachement
Yesterday I mad a little experiment:
I copied in OpenOffice the content from my HTML file, which was not shown correctly
in ELOG, to a new HTML file, uploaded it in ELOG, and now my file was shown
correctly formatted. The only one problem is that not all lines are shown, in the
last line is written ...1753 more lines... . How can I show all lines? Do I have to
recompile ELOG?
  1057   Wed Apr 6 01:51:42 2005 Question David Brodydbrody@echo-inc.comQuestionWindows2.5.8.2Conditional Attributes/Preset Text
I upgraded from ver 2.5.5-2 to 2.5.8-2 and found that none of my preset text
worked any longer.  I struggled with it for several hours and then reverted
back to 2.5.5-2 and the preset text worked again.  I have attached my
elgd.cfg file for review.  Thanks in advance for your help...
Attachment 1: elogd.cfg
[global]
logbook tabs = 1
port = 8080
Page title = Echo DCOPS Online Reporting Tool
Resource dir =d:\elog
Logbook dir = d:\elog\echo
Reverse sort = 1
Main Tab = Welcome
SMTP host = exchange.echo-inc.com
Use Email From = dcoperators@echo-inc.com
Use Email Heading = The following information is being forwarded to you from ECHO CAMDC Operations:
Group CAMDCOPS = Camarillo Control Room, Turnover
Welcome Title = <img src="echolg.jpg">
Message Height = 15
Summary lines = 5
Filtered browsing = 15 
reply string = >
Suppress default = 0
HTML default = 1
Preset Author =$long_name
Display mode = full


Restrict edit = 1
Use Lock = 1

password file = echopass 
Admin user = dbrody

allow delete = dbrody
allow config = dbrody,emonson,ssmith,
deny edit = guest,BradleyJ,rparra
deny new = guest,BradleyJ,rparra
deny reply = guest,BradleyJ,rparra
deny Copy to= guest,BradleyJ,rparra
Self Register = 2

[Camarillo Control Room]
Subdir = Camarillo Control Room  
Theme = default
Title image = <img border=0 src="computer~logo.jpg">
Title Image URL = http://intranet.prv.echo-inc.com/serviceticket/TicketUpdateRecord.asp

Comment = Camarillo Control Room Log

;Menu stuff
Menu Commands = Back, New, Edit, Reply, Copy to, Find, Last Day, Delete, Logout, Help
Find Menu Commands = Login, Find, New, Back, Delete, Config, Logout, Help
Quick filter = Date, Author, Category, Service
Copy to = Turnover
Page title = Camarillo Datacenter Control Room Logbook

;Messages
Message Comment = Enter the details of the activity or task performed.
Attachment Comment = Please upload any relevant attachments here.

;Restrictions
;Restrict edit time = 10

Attributes = Author, Category, Activity, Activity Code, Service, Environment, Component, Ticket #
Required Attributes = Author, Category, Service
Options Author = Al Glodek,Alex Schultz,Bill Anh,David Bacon,David Brody,Dirk Mueller,Don Burke,Ed Monson,Nick Lonsky,Phu Thi,Ramon Issakhani,Ron Trask, Shawn Smith

Preset Author =$long_name

Options Category = Scheduled Task{1}, Internal Requests or Triggers{2}, For Problem Management{3}, SYSOPS/Development{4}, Monitor or Trigger Response{5}, Development{6}, Other{6}

{1} Options Activity = ABQ ACH Transmission to Fed, Backup Verification for XCX and XCXRecon, Cold Room Checklist, Confirm Weekend ACH File Staging, Daily Transmission to FDR, Echo/3Com Monitoring, ECHOTEL2 Monitoring, INHOUSE ACH Transmission to Fed, Initiate Tape Backup on BCKUPSVR, Initiate Full DUMP on HP3000, MasterCard Bin Loader, Release DYHOLDY, Retrieve Return Items from the Fed for DFSB to ABQ, Retrieve Return Items from the Fed for FRB to ABQ, Routine Maintenance, XCXRecon Activities, VLOG/VLoader Entries, Other
{2} Options Activity = CLOG TO SPKT Requests or Triggers, GPT INI for Same Day Processing, Reboot Hastings Tool (Secure NCIS), Internal Use Output, Other
{3} Options Activity = Reports Late, Application/Process Error, Internal Support, Hardware Problem, Networking (Link/Router Down), Monitor Response, ECHOTEL2 Down, Morning Status, Other
{4} Options Activity = Bug Fix, Emergency Install, Installation, Software Upgrade/Enhancement, Hardware Installation/Upgrade, Maintenance, Network, Configuration, Other
{5} Options Activity = CLOG to SPKT exceeds Timeframes, V3PP
{6} Options Activity = A3 Development Work, Oasis Development Work, Other
{7} Options Activity = Please describe in details section below

Options Activity Code = 00 No Activity Code{a}, 01 ACH{b}, 02 Echo/3Com{c}, 03 FedLine DOS Returns, 04 FedLine Advantage Returns{e}, 05 Data Communications, 06 No Return Item Files on Fedline Advantage{f}, 07 ECHOTEL2 Monitoring{g}, 08 DBOLSVR9 Linking/Reports Started{h}, 09 DBOLSVR9 NPC Activity Report{i}, 10 DBOLSVR9 XCXRecon Archive{j}, 11 DBOLSVR3 Linking/Reports{k}, 12 DBOLSVR3 Reports Completed{l}, 13 Maintenance{n}, 14 Weekend ACH Staging{m}, 15 Clog to SPKT{o}, 16 Month End Billing{p}, 17 MasterCard BIN Loader{q}, 18 V3PP Reject Packets{r}, 19 DataCenter Status{s}

{a} Preset text = No Activity Code.txt
{b} Preset text = ACH.txt
{c} Preset text = Echo3com.txt
{e} Preset text = FADReturns.txt
{f} Preset text = NoReturns.txt
{g} Preset text = Echotel2.txt
{h} Preset text = XCXRecon.txt
{i} Preset text = XCXRecon1.txt
{j} Preset text = XCXRecon2.txt
{k} Preset text = XCXReconDB3.txt
{l} Preset text = XCXRecon2DB3.txt
{m} Preset text = wkndach.txt
{o} Preset text = Clog2Spkt.txt
{q} Preset text = MCBINLOAD.txt
{r} Preset text = V3PPREJECT.txt
{s} Preset text = AMSTATUS.txt

Options Service =  ACH Engine, Arapahoe 3, Customer Support, ECHOnline, Uhaul, XCX/XCXRecon, Intranet, MerchantAmerica, NCN Logs Distribution, NCN Core Environment, NCN Support Server, NCN Gateways, VISA POS, OASIS, Credit Card Processing Systems, Systems Backup, Other (please describe below), Web Based Customer Tools, Not Applicable, Internal Communications, Unknown

Options Environment = Server{6}, Telecom{7}, Network Hardware{8}, Other Hardware{9}, Software{10}, Production{11}, Other{12}

{6} Options Component = ACCTNGSVR,ACHSVR,ADPSVR,BACKUPSVR,BATCHSVR,BDGYSVR1,BDGYSVR2,B-IMGDB,CAMTPM1,CAMTPM2,CISSVR,COM1,COM3,COM5,DB1A,DB1B,DB2A,DB2B,DB3A,DB3B,DB4A,DB4B,DB5A,DB5B,DB6A,DB6B,DB7A,DB7B,DB8A,DB8B,DBOlBk1,DBOLSVR10,DBOLSVR11,DBOLSVR1C,DBOLSVR2,DBOLSVR3,DBOLSVR6,DBOLSVR8,DBOLSVR9,DC-FTP,DC-FTP2,ECHOTEL1,ECHOTEL2,EXCHANGE,EZPOSSVR,FEDLINE,FILE_SERVER2,FILESVR,FILESVR2,GATEWAY-1-CAM,GATEWAY-1N-CAM,GATEWAY-2N-CAM,GATEWAY-3N-CAM,GATEWAY-4N-CAM,GATEWAY-5N-CAM,IDS1,GCA1, GCA2,IAPPSVR,INETGATEWAY,INHOUSE,INTRANET,IORACLE,LINUXDC1,LOGMGR1,MAILSVR1,MERCHANTAMERICA,MGR1,MRTG,MSMQSVR2,MSMQSVR3,NCNDBSVR,NCNGW-ABQ,NCNWEBSVR (CHECK.NET),NURIT_PROD_CAM,OTP,POSTILLION,PRODCNTL,PRODDC1,PRODDC2,PRODFTP,SFTP.CHECK.NET,SMTP/DNS,SMTP/DNS2,TERM SSL-GW,TERMMASTER,TICKETSVR,TOASTSVR03,TOASTSVR04,TSTRKSVR,UHAULSVR,VERICENTER,WEBRCSVR,WEBSVR01,WEBSVR03,WEBSVR04, see below
{7} Options Component = 5th 3rd Frame DLCI: Their Router, ACH Direct Frame DLCI: 101, AFS Frame DLCI: 103, Albuquerque Internet BGP Border Gateway Protocol, Albuquerque/Boulder Frame, Albuquerque/Boulder Frame, Albuquerque/Fedline Dial, Albuquerque/Fedline Frame, Albuquerque/Total Control Total Control - POS, American Furniture Warehouse Frame PVC DLCI: 109, Associated Wholesale Grocers (AWG) In Process Frame T1 DLCI: Their Router, Boulder Internet BGP Border Gateway Protocol, Camarillo Internet BGP Border Gateway Protocol, Camarillo/5th 3rd Frame, Camarillo/Albuquerque Dedicated,  Camarillo/AMEX Frame, Camarillo/Boulder Dedicated Frame DLCI: 514, Camarillo/Boulder ISDN, Camarillo/CARD T1, Camarillo/Discover Frame, Camarillo/FDR Frame, Camarillo/Fedline Dial, Camarillo/MasterCard Frame, Camarillo/POS, Camarillo/Total Control Total Control POS, Camarillo/U-Haul Frame, Camarillo/Visa, Check Care - Mark's Cleveland Frame PVC DLCI 110, Citadel Canada Frame DLCI: 998, Cross Check - Brookfiend Wisconson Frame PVC DLCI: 100, Cross Check California Frame DLCI: 35, Decision Check Frame, Dollar General Frame T1 DLCI: Their Router,  Gordon Foods Frame PVC DLCI: 602, Harmons Grocery Frame PVC DLCI: 16, Hastings Entertainment - Tenn Frame, Hastings Entertainment Texas Frame DLCI 106, National Check Trust Host Frame PVC DLCI: 315, NDC Global Payments Frame T1 DLCI: Their Router, O'Reilly Automotive Frame PVC DLCI: 300, Payment Option Solutions Frame DLCI: 105, PAYSYSTEMS Frame DLCI: 602, Security Check/Fred's Dollar Stores Frame PVC DLCI: 130, Storehouse Frame DLCI: 100, U-Haul Frame DLCI: 101, Wesco - Muskegon MI Frame PVC DLCI: 400, Wild oats Frame DLCI: 16
{8} Options Component = see details below
{9} Options Component = EMC, WebMux, Please describe in details section below
{10} Options Component = Echkbatch.exe, ECHONet, ECHOnline, Database Updates/Changes, MerchantAmerica, GPT Processing, Scan2Visa, Frame Gateways, TPM, Load Balancer, NCN Core Databases, NCN Support Server, SFTP, Trouble Ticket System, VAPProxy, VisaAcquirer, Visa Acquirer Proxy, Intranet, Online Reporting Databases, OTP, In-House, Logtrn, Month End Processing, Websvr3/4, Websvrrc, XCX Database, XCXRecon Database, See details below
{11} Options Component = Credit Card Processing, Check Processing, Support Services
{12} Options Component = Please describe in details section below

Options Procedure = 101020401 - VISA Billing VLog Migration and Report Generation, 10220402 - Fedline Advantage - ACH Tansmissions Procedure, 11070401 - Echo~3Com Monitoring, 11180401 - GPT Processing INI Update For Same Day Processing, 11180402 - Hold CLOG to SPKT on GECS, 11300401 - FedLine Advantage CAMDCOPS Internal Procedures, 11300402 - Confirm Weekend ACH File Staging

Comment Ticket # = Enter Service or Trouble Ticket, if appplicable

Fixed Attributes Edit = Author, Subject
Fixed Attributes Reply = Subject
Remove on reply = author

Use Email Subject = Camarillo Data Center Control Room Log Entry
Suppress Email on edit = 1

Fixed Attributes Reply = Category, Activity, Activity Code, Service, Environment, Component
 
Email Category "For Problem Management" =dbrody@echo-inc.com,bjeralds@echo-inc.com,banh@echo-inc.com, rparra@xpresschex.com
Email Activity "Confirm Weekend ACH File Staging" = dbrody@echo-inc.com,dcoperators@echo-inc.com
Email Activity "ABQ ACH Transmission to Fed" = dbrody@echo-inc.com,dcoperators@echo-inc.com,chexpedite@gilasoft.com
Email Activity "INHOUSE ACH Transmission to Fed" = dbrody@echo-inc.com
Email Activity "Confirm Weekend ACH File Staging" = dbrody@echo-inc.com
Email Activity "Retrieve Return Items from the Fed for DFSB to ABQ" = dbrody@echo-inc.com, dcoperators@echo-inc.com, chexpedite@gilasoft.com
Email Activity "MasterCard Bin Loader" = dbrody@echo-inc.com, hphansavath@echo-inc.com

[Turnover]
Subdir = turnover
Theme = default
Title image = <img border=0 src="logo.jpg">
Title Image URL = http://intranet.prv.echo-inc.com/serviceticket/TicketUpdateRecord.asp
Comment = Echo Operator's Turnover Log
Use Email Heading = A Turnover Log Entry has been entered for review by your Shift

Attributes = Author, To Shift, Subject, Recvd, Recvd By, 
Required Attributes = Author, To Shift, Subject
Preset Author =$long_name
Options Author = Al Glodek,David Bacon,David Brody,Dirk Mueller,Ed Monson,Ramon Issakhani,Shawn Smith
Options TO Shift = Day Shift, Night Shift
Options Subject = Reports Late, Application/Process Error, Internal Support, Hardware Problem, Networking (Link/Router Down), Monitor Response, ECHOTEL2 Down, Other
ROptions Recvd = Recvd
Options Recvd By = Al Glodek,David Bacon,David Brody,Dirk Mueller,Ed Monson,Ramon Issakhani,Shawn Smith
ROptions Closed = Closed
Quick filter = Date, TO Shift
Menu Commands = Login, Find, Reply, New, Edit, Delete, Back, Config, Logout, Help
Find Menu Commands = Login, New, Edit, Find, Back, Config, Logout, Help

Message Comment = Enter the details of the task or issue being turned over on shift change.
Attachment Comment = Please upload any relevant attachments here.

Email "To Shift" "Day Shift" = ssmith@echo-inc.com,dmueller@echo-inc.com,dbacon@echo-inc.com
Email "To Shift" "Night Shift" = emonson@echo-inc.com,aglodek@echo-inc.com,rissakhani@echo-inc.com
  1056   Tue Apr 5 22:45:22 2005 Reply Stefan Rittstefan.ritt@psi.ch   Re: HTML-File as attachement
> When I upload a HTML-File as attachement the file is shown as the
> HTML-source and not as the formatted text. Is there a possibility to see the
> HTML-attachements as formatted text like images are shown as images?

I could turn the ASCII display off, but the result is not always what you want.
If you have a HTML file without the <html>, <header> and <body> tags, it's ok.
But if you have these tags in your HTML (and this is the normal case), the
resulting page has these tags twice, once from the ELOG page and once from the
attachment. This confuses some browsers, so the resulting page might look
strange. A solution would be to strip these tags from the attachment, but for
that I would have to interprete the HTML attachment completely, which is too
much work.

So I will turn the ASCII display off in the next release, but be prepared to see
some nonexpected results.
  1055   Tue Apr 5 22:39:20 2005 Question Becherlehmannth@12move.de   HTML-File as attachement
When I upload a HTML-File as attachement the file is shown as the
HTML-source and not as the formatted text. Is there a possibility to see the
HTML-attachements as formatted text like images are shown as images?
  1054   Thu Mar 31 22:49:08 2005 Reply Michael Husbynmichaelh@online.noQuestionLinux2.5.8-2Re: Want to change Entry time when using Copy To
> > or your idea is good as well.
> 
> Ok, I implemented a 'Duplicate' command (see this forum for example). I guess this is clearer
> than modifying some of the existing functionality like 'resubmit' or 'copy to'. With 'copy to'
> you probably want to keep all information from the original entry, including the submission
> time, when you move it from one logbook into an other. So if we put an 'EntryUpdate Copy To',
> this would not be possible any more. The new version is under CVS.


Wow! You are really fast!

I'm going to try it now!

This works for me :)


Thanks for quick response Stefan!


Best regards
Michael
  1053   Thu Mar 31 22:40:43 2005 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux2.5.8-2Re: Want to change Entry time when using Copy To
> or your idea is good as well.

Ok, I implemented a 'Duplicate' command (see this forum for example). I guess this is clearer
than modifying some of the existing functionality like 'resubmit' or 'copy to'. With 'copy to'
you probably want to keep all information from the original entry, including the submission
time, when you move it from one logbook into an other. So if we put an 'EntryUpdate Copy To',
this would not be possible any more. The new version is under CVS.

- Stefan
  1052   Thu Mar 31 22:22:40 2005 Reply Michael Husbynmichaelh@online.noQuestionLinux2.5.8-2Re: Want to change Entry time when using Copy To
> > But I want a duplicate entry of the entry.... so that I can reuse the text and other
> > items and just change the entrys that need to be changed.
> > 
> > E.g, you have a work request from one user with some kind of solution on it, then you
> > get a similar request from another user and you want to have almost the same
> > information in a new entry. Then you just want to create a copy of the old case and
> > change whatever needs to be changed.
> > 
> > I'm not sure if you understand what I tries to do?
> 
> Now I understand. What you ask for is not possible right now, but I put it on the
> wishlist. The best would be to add a new command "Duplicate" to the menu, which lets you
> do exactly what you want.

Thank you!

Or what I understand with "Resubmit as new entry", keep the old and create a new entry.
Perhaps you can trigger behavior of resubmit with a switch?
Duplicate Resubmit = 1
(default to 0 - old behavior)

or your idea is good as well.

Or just update the Entrytime if you are using Copy To:
EntryUpdate Copy To = 1

with also solves my case.

(and switch for Move To as well?)


Have a nice evening,

Best regards
Michael
ELOG V3.1.5-3fb85fa6