> But I want a duplicate entry of the entry.... so that I can reuse the text and other
> items and just change the entrys that need to be changed.
> 
> E.g, you have a work request from one user with some kind of solution on it, then you
> get a similar request from another user and you want to have almost the same
> information in a new entry. Then you just want to create a copy of the old case and
> change whatever needs to be changed.
> 
> I'm not sure if you understand what I tries to do?

Now I understand. What you ask for is not possible right now, but I put it on the
wishlist. The best would be to add a new command "Duplicate" to the menu, which lets you
do exactly what you want.

> > The idea is good, but it does not work for me. What happens when I do this is
> > that I get a new ID, but the old ID is deleted.... It disappears from the list,
> > and if you try to access it manually it says that it is deleted.
> 
> Right, that how it's supposed to be. Same would happen if you move the entry. It's
> deleted from the old place and resubmitted as a new entry. Otherwise you would have
> your entry twice, and that is certainly not what you want. How come you access it
> manually? If you access it through the list, everything should be fine. I even
> update the references if there are replies to this entry, so the replies still
> point to the right entry.

But I want a duplicate entry of the entry.... so that I can reuse the text and other
items and just change the entrys that need to be changed.

E.g, you have a work request from one user with some kind of solution on it, then you
get a similar request from another user and you want to have almost the same
information in a new entry. Then you just want to create a copy of the old case and
change whatever needs to be changed.

I'm not sure if you understand what I tries to do?


Best regards
Michael

> The idea is good, but it does not work for me. What happens when I do this is
> that I get a new ID, but the old ID is deleted.... It disappears from the list,
> and if you try to access it manually it says that it is deleted.

Right, that how it's supposed to be. Same would happen if you move the entry. It's
deleted from the old place and resubmitted as a new entry. Otherwise you would have
your entry twice, and that is certainly not what you want. How come you access it
manually? If you access it through the list, everything should be fine. I even
update the references if there are replies to this entry, so the replies still
point to the right entry.

> > What I want is to have the Entry time to be updated to the time it was
> > copyed, not the original entry time. Moved To should perhaps retain its
> > original time?
> 
> You can achieve that by using "Edit", and then check "Resubmit as new entry",
> then click "Submit".

The idea is good, but it does not work for me. What happens when I do this is
that I get a new ID, but the old ID is deleted.... It disappears from the list,
and if you try to access it manually it says that it is deleted.

Bug then? My config?

Best regards
Michael

> What I want is to have the Entry time to be updated to the time it was
> copyed, not the original entry time. Moved To should perhaps retain its
> original time?

You can achieve that by using "Edit", and then check "Resubmit as new entry",
then click "Submit".

- Stefan

Hello,

Tried to use the copy to version, just to create a new copy of a old case in
the same logbook
(e.g, support logbook, user with an old problem, to copy it to a new entry)

What I want is to have the Entry time to be updated to the time it was
copyed, not the original entry time. Moved To should perhaps retain its
original time?

Somethings that is possible or a new feature that has to be implemented?


Thanks for this great software Stefan!

Best regards
Michael Husbyn

> > Yes I have upgraded Elog to 2.5.8-2.
> > I submit my new elogd.cfg file maybe it will help you.
> > I have try the preset text under Firefox (the last), avant browser 10.0 
> > (build 165) and IE 6 SP1.
> 
> I tested your config file under Firefox (the last) and it worked fine. On the
> "Liste Routeurs & Firewall", I click "New", then select FWL1, then see the text
> "FLW1.txt" in the main body. I don't have that file, so elog by default just
> shows the file name.
> 
> I also realized that you have double entries in your config file (like two
> "Attributes = " and "Options Type = " lines. However this should not be a
> problem, elog just chooses the first one.
> 
> If your preset text does not work, it could be that you have switched off
> JavaScript. In Firefow, you can open the JavaScript console (Tools/JavaScript
> console). Maybe you see any error there.
> 
> - Stefan

Ok I have fix the problem :)
Options Type = FWL1{1}, FWL2{2}, FWL4{3}, VPN1{4},VPN2{5}
{1} Preset text = FWL1.txt
{2} Preset text = FWL2.txt
{3} Preset text = FWL4.txt
{4} Preset text = VPN1.txt
{5} Preset text = VPN2.txt
I have delete the "" for example FWL1.txt instead of "FWL1.txt" and I've delete 
the double entries too. In fact I don't know why, ELOG has take the second Options 
Type instead of the one :)! Now It work fine :)

Thanks a lot Stefan ;)

> Yes I have upgraded Elog to 2.5.8-2.
> I submit my new elogd.cfg file maybe it will help you.
> I have try the preset text under Firefox (the last), avant browser 10.0 
> (build 165) and IE 6 SP1.

I tested your config file under Firefox (the last) and it worked fine. On the
"Liste Routeurs & Firewall", I click "New", then select FWL1, then see the text
"FLW1.txt" in the main body. I don't have that file, so elog by default just
shows the file name.

I also realized that you have double entries in your config file (like two
"Attributes = " and "Options Type = " lines. However this should not be a
problem, elog just chooses the first one.

If your preset text does not work, it could be that you have switched off
JavaScript. In Firefow, you can open the JavaScript console (Tools/JavaScript
console). Maybe you see any error there.

- Stefan