A V3 boards is already 10 years old and out of warranty. The software has no configuration to turn channels off except the channel buttons on the main page on top of the sliders. I presume the channels are broked due to some overvoltage applied to them (the V5 board is better protected against over voltage). You can send it the board for repair, but it will cost almost the same amount of money than buying a new boards.
I'm still looking through the forum for an answer to this question, but thought I'd go ahead and post anyway just in case it hasn't been answered yet. If it has I can take this post down.
I have a V3 board, and as far as I can tell only channel 2 gives an output. If I enable other channels using the DRS Oscilloscope software, they do show static but will not show a signal if I connect one to them (e.g. a series of subsequent square waves). A technician and I took the board out and tested all the components leading up to the microcontrollers for each channel, and everything seemed to be working fine. I thought maybe it was configured to only have one channel read an output, but I looked through the Config panel in the software and nothing seemed to indicate that.
I am a novice, and maybe I'm missing something that I didn't see in the manual. I can post screenshots if needed!
Thank you for your help!