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icon6.gif   How long should it taken for new entry with attachments?, posted by An Thai on Tue Jun 19 23:21:52 2007 
    icon2.gif   Re: How long should it taken for new entry with attachments?, posted by Stefan Ritt on Wed Jun 20 18:20:01 2007 
Message ID: 2246     Entry time: Tue Jun 19 23:21:52 2007     Reply to this: 2247
Icon: Cool  Author: An Thai  Author Email: thaithan@gmx.de 
Category: Question  OS: Windows  ELOG Version: 2.6.5.1863 
Subject: How long should it taken for new entry with attachments? 
Hello,

shortly I have a new issue of entry with attachments.
I try to re-produce the problem and find out that elog service needs very long to serve an entry with attachments.

Normally it takes about 3 seconds after the button SUBMIT is clicked to open the confirm page (ca. 20 recipients).

But when an user tries to enter a new entry and attach a file (about 500 Kb or greater) or some files (total of 500 Kb or greater), it takes several minutes and his browser displays "the page can not be opened"
In this time intervall, elog service runs with 100% CPU server recource.

My questions are:

  • is there a form to calculate or estimate how long Elog needs to serve an new entry with attachment? (for example: Summary or multiplication of recipients and large of files) It will help to make a comment to warn users.

  • Could you please make the SUBMIT button disable after clicked? Because it happens that my users click it many times after enter a new entry with big attachments.

Thank in advance and best regards.
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