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Message ID: 2247
Entry time: Wed Jun 20 18:20:01 2007
In reply to: 2246
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| Category: |
Question |
OS: |
Windows |
ELOG Version: |
2.6.5.1863 |
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| Subject: |
Re: How long should it taken for new entry with attachments? |
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| An Thai wrote: | I try to re-produce the problem and find out that elog service needs very long to serve an entry with attachments.
Normally it takes about 3 seconds after the button SUBMIT is clicked to open the confirm page (ca. 20 recipients).
But when an user tries to enter a new entry and attach a file (about 500 Kb or greater) or some files (total of 500 Kb or greater), it takes several minutes and his browser displays "the page can not be opened"
In this time intervall, elog service runs with 100% CPU server recource.
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This can be related you your email server. Attachments are converted into some ASCII form (base64 encoding), which increases their size by 2-3x. Some email servers are slow in receiving multi-MB data. Can you try to switch off the email attachments in the notification with
Email format = 111
This does not send attachments in email, just their names. If your performance gets much better then, it is related to your email server, and I cannot do anything. So just keep it then turned off. |