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icon5.gif   Elog & SSL Export to CSV , Problem, posted by Chuck Brost on Wed Sep 16 16:37:35 2009 
    icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by Stefan Ritt on Wed Sep 16 23:54:12 2009 
       icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by Chuck Brost on Thu Sep 17 18:31:44 2009 
          icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by Stefan Ritt on Thu Sep 17 18:44:52 2009 
             icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by Chuck Brost on Thu Sep 17 20:46:51 2009 
                icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by soren poulsen on Sun Nov 8 23:25:25 2009 
                   icon2.gif   Re: Elog & SSL Export to CSV , Problem, posted by Stefan Ritt on Tue Nov 10 14:56:07 2009 
                      icon2.gif   Re: Re: Elog & SSL Export to CSV , Problem, posted by soren poulsen on Wed Nov 18 13:51:55 2009 
Message ID: 66549     Entry time: Thu Sep 17 18:31:44 2009     In reply to: 66546     Reply to this: 66551
Icon: Reply  Author: Chuck Brost  Author Email: Brost_chuck@solarturbines.com 
Category: Question  OS: Windows  ELOG Version: 2.7.6-2236 
Subject: Re: Elog & SSL Export to CSV , Problem 

Stefan Ritt wrote:

Chuck Brost wrote:

 

 

 

We use eLOG with IE. Once we turned on SSL, it is no longer possible to "Export to CSV" and save the output.

The error that we get is:

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

This is documented on Microsoft's site: http://support.microsoft.com/kb/316431

It is considered a feature with no fix. Basically the browser is honoring a request from the server which is "Pragma: no-cache". Problem can be reproduced in IE versions 6 through 8.
 

I see the same problem with IE. The knowledge base says that one should remove the "no-cache" statement from the header, but that has strange side effects: Assume you export a logbook to a CSV file, and a few days later you export it again, since many things changed. But you browser will in that case not retrieve the new logbook, but read the old CSV file from the cache. But the browser does not tell you this, so you see an old version of the logbok without knowing this, which can be dangerous. So I better leave the "no-cache" in the header. The workaroung is not to click on "Save" on the file download dialog, but on "Open". You see then the CSV data inside the browser and can copy/paste it into a notepad document, then save it. 

 Ah, now this is humorous, when the client first came to me, that was almost exactly the work around I gave him, open it, CTRL-A to highlight it all, CTRL-C to copy it, Move to the excel spreadsheet, CTRL-V to paste it into Excel. Select Data, Text to Columns, and you have an Excel Spreadsheet.   They wanted me to post the change in function anyway, though I told Vamsi, "just watch, someone will post the same workaround that I already gave to the clients".  So you see why I find it amusing.  I would say Great Minds Think Alike, but that would be giving myself a bit too much credit (grin).  First, thank you for proving me right on my prediction and if you should happen to make a change that would get around this SSL change in behavior, it would make a group of manufacturing types that are not quite as comfortable with computers as we are, very happy.   Please let us know.

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