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icon4.gif   Error 554 MailTransferAgentServer ESMTP not accepting messages, posted by Ron Beekman on Mon Dec 10 16:28:27 2012 
    icon2.gif   Re: Error 554 MailTransferAgentServer ESMTP not accepting messages, posted by Andreas Luedeke on Tue Dec 11 09:00:36 2012 
       icon2.gif   Re: Error 554 MailTransferAgentServer ESMTP not accepting messages, posted by Ron Beekman on Tue Dec 11 09:43:33 2012 
    icon2.gif   Re: Error 554 MailTransferAgentServer ESMTP not accepting messages, posted by Stefan Ritt on Tue Dec 11 09:45:25 2012 
       icon2.gif   Re: Error 554 MailTransferAgentServer ESMTP not accepting messages, posted by Ron Beekman on Tue Dec 11 10:17:11 2012 
Message ID: 67397     Entry time: Tue Dec 11 10:17:11 2012     In reply to: 67396
Icon: Reply  Author: Ron Beekman  Author Email: ron.beekman@gmail.com 
Category: Bug report  OS: Windows  ELOG Version: 2.7.5-2130 
Subject: Re: Error 554 MailTransferAgentServer ESMTP not accepting messages 

Stefan Ritt wrote:

Ron Beekman wrote:

Hello,

We use ELOG for many years and enjoy it's functions every day!

Lately, we see errors whenever we add an entry in elog: 554 MailTransferAgentServer ESMTP not accepting messages

We see this from various ELOG servers. Other (non ELOG) servers using the same MailTransferAgentServer do not heve this error.

We are able to send mail messages from the ELOG machines manually via TELNET. So, from a functional point of view, all works well.

We had this error in the past and found out that the cause of this error lies in (network) time-outs.

Questions:
1) Has anyone seen this error before?
2) Is it possible to increase the timeout value used by ELOG?
3) Are the emails that could not be sent stored in a queue/resent later or are they lost?
4) is there a fix?

Any replies are highly appreciated!

T I A !
 

Could you run elogd interactively with the "-v" flag to log the communication between elogd and the ESMTP server and send me the traffic log? 

Hello Stefan,

Thanks you for entering this thread !

Fortunately, we were able to solve the problem. A reboot of the DNS server used by the MTA (Mail Transfer Agent Server) to check the from and to address did the trick.

This server now responds within the timeout period in ELOG.

It still would be handy if you could add a parameter to the config file that allows us to fiddle with the timeout value. The DNS server used by the MTA has to deal with heavy load.

Best regards,
Ron

 

 

 

 

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