Our configuration sends out e-mail notifications based on a hierarchy of attributes, and works fine with WEB submissions, but not with client utility submissions (no notifications are sent; the log doesn't show it even trying to send any: 14-Jul-2017 18:36:01 [rubinp@nn.nn.nn.nn] {Notebook} NEW entry #0) .  Since notification is the default (suppression requires -x), I presume there is something wrong with the way we're going about this.  Can you see what it is?  Could it be the parentheses in the type Problem(s), which have to be sent at the shell in the client command as Type=Problem\(s\)?

[global]

.

Suppress Email to users = 1
.

[Notebook]

.

Attributes = Author, Type, Category, Subject
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = ... TDAQ ...

.

{1} Email Category TDAQ =
{2} Email Category TDAQ = user1@aa.bb, user2@cc.dd,...

{3} Email Category TDAQ =
.

Use Email Subject = Elog Notice: $subject
 

Command:  /usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"