ID |
Date |
Icon |
Author |
Author Email |
Category |
OS |
ELOG Version |
Subject |
65779
|
Fri Mar 7 20:42:39 2008 |
| Stefan Ritt | stefan.ritt@psi.ch | Info | Windows | ELOG V2.7. | Re: Message ID and trouble ticketing system | Ok, now I got the point, also Richard had the same problem. Assume we have 10 threads, and thus ticket numbers 1-10. Now we get a reply to #2, which then pops up to the top of the list. A new message increments the top entry of all entries, and then wrongly gives a new #3, instead of #11.
I fixed this in SVN revision 2073, where elogd searches all logbook entries for the largest index, then increments this one by one. The fix will be contained in the next release. |
65780
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Fri Mar 7 21:26:18 2008 |
| David Pilgram | David.Pilgram@epost.org.uk | Info | Linux | ELOG V2.7. | Re: Message ID and trouble ticketing system | >Stefan Ritt wrote:
>
>Ok, now I got the point, also Richard had the same problem. Assume we have 10 threads, and thus
>ticket numbers 1-10. Now we get a reply to #2, which then pops up to the top of the list. A new
>message increments the top entry of all entries, and then wrongly gives a new #3, instead of #11.
>
>I fixed this in SVN revision 2073, where elogd searches *all* logbook entries for the largest
>index, then increments this one by one. The fix will be contained in the next release.
----
Great! Thanks Stefan, off to download right now!
Great program, by the way, but don't think you need to be told that yet again! |
66293
|
Thu Apr 9 11:53:19 2009 |
| urian bardulla | urian.bardulla@gmail.com | Question | Windows | ELOG V2.7. | export the elog data | Hi guys,
Is there any simple way to export the ELOG data in a more readable way, except copying the .log files????
Thank You in advance,
Urian. |
66294
|
Thu Apr 9 12:05:55 2009 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | ELOG V2.7. | Re: export the elog data |
urian bardulla wrote: |
Hi guys,
Is there any simple way to export the ELOG data in a more readable way, except copying the .log files????
Thank You in advance,
Urian.
|
Click on Find, then select Export to: ..., then click Search. I know it's a bit hidden, but this way one can restrict the subset of entries to be exported. |
66302
|
Mon Apr 13 17:35:40 2009 |
| Hal Proctor | hproctor@mpm.com | Question | Windows | ELOG V2.7. | Re: export the elog data |
Stefan Ritt wrote: |
urian bardulla wrote: |
Hi guys,
Is there any simple way to export the ELOG data in a more readable way, except copying the .log files????
Thank You in advance,
Urian.
|
Click on Find, then select Export to: ..., then click Search. I know it's a bit hidden, but this way one can restrict the subset of entries to be exported.
|
but that method does not export all the data, only the subject lines and category etc.
it does not export the body of the threads. |
66303
|
Tue Apr 14 07:43:56 2009 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | ELOG V2.7. | Re: export the elog data |
Hal Proctor wrote: |
Stefan Ritt wrote: |
urian bardulla wrote: |
Hi guys,
Is there any simple way to export the ELOG data in a more readable way, except copying the .log files????
Thank You in advance,
Urian.
|
Click on Find, then select Export to: ..., then click Search. I know it's a bit hidden, but this way one can restrict the subset of entries to be exported.
|
but that method does not export all the data, only the subject lines and category etc.
it does not export the body of the threads.
|
The CSV option does not export the body, since in CSV, only single line items are allowed. But both the XML and the RAW option exports also the body text. |
67443
|
Wed Feb 20 21:13:28 2013 |
| Chris Smith | crms57@yahoo.ca | Question | Windows | ELOG V2.7. | Multiple versions of elog on one server | Is there a way of having multiple copies of elog running on one windows 2003 server? different ports?
I need to access 2 different elogd.cfg files. |
67444
|
Wed Feb 20 21:52:06 2013 |
| David Pilgram | David.Pilgram@epost.org.uk | Question | Windows | ELOG V2.7. | Re: Multiple versions of elog on one server |
Chris Smith wrote: |
Is there a way of having multiple copies of elog running on one windows 2003 server? different ports?
I need to access 2 different elogd.cfg files.
|
It's probably not of much help, but for a short time I ran two elog daemons on the same linux box, using different ports. It was thus able to run with two separate elogd.cfg files. This is linux, and heavily biased to my eccentric way of running this linux box, but started them as:
/usr/local/sbin/elogd -p 8080 -c /home/logbooks1/elogd1.cfg -d /home/logbooks1
/usr/local/sbin/elogd -p 8081 -c /home/logbooks2/elogd2.cfg -d /home/logbooks2
Do note that as I was the only user on that linux box, I didn't have login etc.
However, I was soon asked questions by Andreas as to how I found this running, as he had encountered problems with an earlier version. To be honest, that stopped me experimenting too far with this at that point, as well as a coincidental upgrading of my hardware.
But I was doing this *not* because I had to run two separate elogd.cfg files, but other reasons which meant splitting into two at that time vastly improved the performance of elog on the linux box at that time. So while I didn't actually enounter any problems in doing so, I only have limited experience - and, of course, absolutely none on running even one [windows equivalent of a daemon] on Windows.
I am assuming here you have good reason for two separate elogd.cfg files, rather than just wanting to run two separate logbooks - guessing here, but one set public (no login) and one set private (with login)?
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