Dear Team,

I am having a log book and would like to activate the email notification. I have made the changes as per the guidelines but I am getting the error message while submitting the entry - Error sending Email via "smtp.omantel.net.om": 5.5.4 cannot decode AUTH parameter

The details are as below : (Please note I have replaced the password with the * marks)

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} NEW entry #0

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} Email from <harish.amin@holiday.co.om> to harish.amin@holiday.co.om, SMTP host smtp.omantel.net.om

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} 220 fmgw1.omantel.net.om ESMTP Smtpd; Fri, 21 Nov 2014 15:32:52 +0400

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} 

21-Nov-2014 16:58:28 [harish@127.0.0.1] {SCREENING VISIT} EHLO localhost

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-fmgw1.omantel.net.om Hello [188.66.222.72], pleased to meet you

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-ENHANCEDSTATUSCODES

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-PIPELINING

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-8BITMIME

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-SIZE 32235520

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-DSN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-AUTH LOGIN PLAIN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-STARTTLS

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250-DELIVERBY

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} 250 HELP

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} AUTH LOGIN

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} Username

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} harish.amin@holiday.co.om

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} Password

21-Nov-2014 16:58:29 [harish@127.0.0.1] {SCREENING VISIT} ******

21-Nov-2014 16:58:30 [harish@127.0.0.1] {SCREENING VISIT} 501 5.5.4 cannot decode AUTH parameter ******

Please help me to resolve this issue.

Thank you

Harish Amin

 For the login to your email sever, the password is encoded in base64 form (actually not really secure). Somehow your server does not support this. Unfortunately I cannot test this without access to your server. But you can try yourself by doing a telnet to your mail server like:

$ telnet <server.domanin> 25

...

$ AUTH PLAIN

With the "plain" method, you should be able to enter your password in plain text (not base64 encoded), and see if that works. If you are successful, I can add this option to elog.

Best,

Stefan

 Dear Stefan

Thank you for your reply. Please check is my entry correct?

port = 8080

Admin user = harish

url = http://localhost:8080

;Find Menu commands = Logout, New, Find, Select, Config, Last day, Last 10, Help

;Guest Menu commands = Login, Back, Find, Last day, Last 10, Help, Logout

;Guest Find Menu commands = Login, Back, Find, Last day, Last 10, Help

SMTP host = smtp.omantel.net.om

SMTP port = 25

$telnet smtp.omantel.net.om 25

$AUTH PLAIN

SMTP username = harish.amin@holiday.co.om

SMTP Password = ********

Subst Email = $user_email

Logfile = errorh.log

Email Encoding = 4

Entries per page = 50

;Logfile = harish.log

;Logging level = 2

i have been using elogbook V2.7.6 on my XP machine for a number of years. I ahve recently upgraded to windows 8 and the reply function on my entries has changed. I can now see the previous entrys in HTML format rather than the reply box which used to appear and also my ability to upload attachments and paste working linls is removed. Do i need to upgrade to the latest version and do i ned to back up my previous entries and how do i do this?

Thank you

 Dear Stefan,

I am having a log book with the 5 logbooks. All other books are working fine except only one, every time while submitting the entry I am getting a error message.

I have attached the screen shot along with the error log file.

Please help me in solving this bug.

Regards

Harish Amin