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  68906   Tue Mar 5 20:48:51 2019 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux3.1.3Re: elog hanged when uploading photo failed

The problem is you have some weird characters in your file name R2BLM15 ? ? ? ? ? .PNG which confuses the interpreter. There should not be any special character or blanks in attached images.

Stefan

Xuan Wu wrote:

Hi all,

  We came across a problem recently when clicking "Upload" button, then elog hanged and never being accessed. I have checked the elog logs and find that it seems that elog didn't get the path of the picture for some reason. So is it a bug or our operation isn't correct?

 

  68907   Wed Mar 6 05:10:28 2019 Reply Xuan Wuwux@ihep.ac.cnQuestionLinux3.1.3Re: elog hanged when uploading photo failed

That make sense. Is there a way to recovery when hung except restart elogd? On the other hand, whether could  prompt for reloading attachment when interpreter detect error but not hang?

Wu Xuan

Stefan Ritt wrote:

The problem is you have some weird characters in your file name R2BLM15 ? ? ? ? ? .PNG which confuses the interpreter. There should not be any special character or blanks in attached images.

Stefan

Xuan Wu wrote:

Hi all,

  We came across a problem recently when clicking "Upload" button, then elog hanged and never being accessed. I have checked the elog logs and find that it seems that elog didn't get the path of the picture for some reason. So is it a bug or our operation isn't correct?

 

 

  69044   Wed Oct 16 13:20:31 2019 Idea Xuan Wuwux@ihep.ac.cnBug reportLinux3.1.3Re: elog hanged when uploading photo failed

Hi all,

I've found a bug in elog. It's all right that uploading an image which file name with special characters. I think it must have something to do with the code like"url_encode(file_enc, sizeof(file_enc));  /* for file names with special characters like "+" */". If I clicked the "Make small/Make larger/Original size/Rotate left/Rotate right" button, the elog server will hang. How it can be fixed? The attached image shows the debug info.

Xuan

Stefan Ritt wrote:

The problem is you have some weird characters in your file name R2BLM15 ? ? ? ? ? .PNG which confuses the interpreter. There should not be any special character or blanks in attached images.

Stefan

Xuan Wu wrote:

Hi all,

  We came across a problem recently when clicking "Upload" button, then elog hanged and never being accessed. I have checked the elog logs and find that it seems that elog didn't get the path of the picture for some reason. So is it a bug or our operation isn't correct?

 

 

  65753   Thu Feb 21 14:36:32 2008 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux2.7.2.2041Re: elog hand once mirror started

stephane wrote:

Hello,

When I started elogd on the mirror server, I can access to the website on it until cron job started. Once cron job started, the elog mirror server hang and I can't obtain any response on it.

How can I solve this problem ?

With this information I cannot diagnose the problem. I would recommend you to run the elogd on the mirror server in interactive mode with the "-v" flag, so you see all net traffic. Maybe this sheds some light on the problem.

  65754   Thu Feb 21 15:09:25 2008 Reply stephanestephane.brisson@synchrotron-soleil.frQuestionLinux2.7.2.2041Re: elog hand once mirror started

Stefan Ritt wrote:

stephane wrote:

Hello,

When I started elogd on the mirror server, I can access to the website on it until cron job started. Once cron job started, the elog mirror server hang and I can't obtain any response on it.

How can I solve this problem ?

With this information I cannot diagnose the problem. I would recommend you to run the elogd on the mirror server in interactive mode with the "-v" flag, so you see all net traffic. Maybe this sheds some light on the problem.

  Hello,

The server hang at this point :

ID362  : 45F505AF26644D7F71A2AF6E9822554D
Cache  : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
 

I can't stop the process with ctrl+c

 

Kind regards

 

Stéphane

  65755   Thu Feb 21 17:18:55 2008 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux2.7.2.2041Re: elog hand once mirror started

stephane wrote:

 

  Hello,

The server hang at this point :

ID362  : 45F505AF26644D7F71A2AF6E9822554D
Cache  : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
 

I can't stop the process with ctrl+c

No, that does not help me to come to a conclusion. So I have no idea what's going on. When you do mirroring, you can start the synchronization from both server sides. Can you maybe try to do that from the "other" server? Maybe you have some firewall problem.

  65756   Fri Feb 22 06:32:48 2008 Reply stephanestephane.brisson@synchrotron-soleil.frQuestionLinux2.7.2.2041Re: elog hand once mirror started

Stefan Ritt wrote:

stephane wrote:

 

  Hello,

The server hang at this point :

ID362  : 45F505AF26644D7F71A2AF6E9822554D
Cache  : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
 

I can't stop the process with ctrl+c

No, that does not help me to come to a conclusion. So I have no idea what's going on. When you do mirroring, you can start the synchronization from both server sides. Can you maybe try to do that from the "other" server? Maybe you have some firewall problem.

How can I put the output in a file to send it to you ?

 

  65757   Fri Feb 22 08:38:38 2008 Reply stephanestephane.brisson@synchrotron-soleil.frQuestionLinux2.7.2.2041Re: elog hand once mirror started

stephane wrote:

Stefan Ritt wrote:

stephane wrote:

 

  Hello,

The server hang at this point :

ID362  : 45F505AF26644D7F71A2AF6E9822554D
Cache  : 45F505AF26644D7F71A2AF6E9822554D
Remote : 45F505AF26644D7F71A2AF6E9822554D
 

I can't stop the process with ctrl+c

No, that does not help me to come to a conclusion. So I have no idea what's going on. When you do mirroring, you can start the synchronization from both server sides. Can you maybe try to do that from the "other" server? Maybe you have some firewall problem.

How can I put the output in a file to send it to you ?

 

I solve my mirror problem. It came from old logbooks made with old elog version. I replicate these manually and exclude them from mirror.

Kind regards

Stéphane

ELOG V3.1.5-2eba886