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Thu Mar 18 20:34:41 2010

Re: Fail to connect to SMTP server on WinXP but works on Win2K

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

Stefan Ritt wrote:

David Spindler wrote:

Fantastic. I forgot the icon and when I resent nothing was left.

Here goes again!

I have been running Elog for years on a Win2K machine with no email problems. I have been forced to move it to a WinXP machine and I always get this message under WinXP: "Error sending Email via "netsvr10.prod.company.com": Cannot connect to server"

I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.

Here is an entry from the elog.log file when it worked under Win2K:

28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} NEW entry #0
28-Oct-2009 18:28:38 [609144@199.82.127.9] {Generals} Email from <christophermeyer@fedex.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
28-Oct-2009 18:28:42 [609144@199.82.127.9] {Generals} 220 netsvr10.prod.company.com -- Server ESMTP (Sun Java(tm) System Messaging Server 6.3-8.01 (built Dec 16 2008; 32bit))

Here is an entry from today's elog.log under WinXP that does not work.

06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} NEW entry #0
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com
06-Mar-2010 11:48:23 [117361@127.0.0.1] {Gbld} READ entry #1612

We use an SMTP server without authentication.

I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.

06-Mar-2010 10:31:43 [117361@199.81.166.149] {Gbld} READ entry #1691
06-Mar-2010 10:39:10 [117361@199.81.166.149] {Gbld} NEW entry #0
06-Mar-2010 10:39:11 [117361@199.81.166.149] {Gbld} Email from <david.spindler@company.com> to david.spindler@company.com, SMTP host smtp.mail.company.com

The only idea I have is that your Windows firewall prevents outgoing network traffic on port 25 (SMTP). You should put an exception into the firewall rule. You can try that by opening a DOS box and entering

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

My apologies. I just realized that my first answer to you was lost. I turned the firewall completely off with no luck. I also tried the telnet and it worked. So, it does not appear to be the firewall. I tried the VM's afterwards. Another puzzle is that the Win2K VM works on a WinXP host. It seems like it is only the WinXP elog that fails. I have tried to obtain some our company's IT help with no luck.

Just an idea: could you try specifying an IP address for your SMTP server instead of smtp.mail.company.com ?

I would also try to make a manual SMTP session to see if that works.

Otherwise, next step would be to create a VM installed with Wireshark to record the network traffic that ELOG generates when it makes the SMTP connection.

Soren

Thanks, I will give it a try.

I cannot send an email from elog using an IP address.

I can send an email manually through SMTP.

I will have to locate a copy of wireshark and set up a VM. I cannot access any site that has it from here.

66773

Fri Mar 19 15:56:38 2010

Re: Fail to connect to SMTP server on WinXP but works on Win2K

soren poulsen wrote:

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

Stefan Ritt wrote:

David Spindler wrote:

Fantastic. I forgot the icon and when I resent nothing was left.

Here goes again!

I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.

Here is an entry from the elog.log file when it worked under Win2K:

Here is an entry from today's elog.log under WinXP that does not work.

We use an SMTP server without authentication.

I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

Just an idea: could you try specifying an IP address for your SMTP server instead of smtp.mail.company.com ?

I would also try to make a manual SMTP session to see if that works.

Otherwise, next step would be to create a VM installed with Wireshark to record the network traffic that ELOG generates when it makes the SMTP connection.

Soren

Thanks, I will give it a try.

I cannot send an email from elog using an IP address.

I can send an email manually through SMTP.

I will have to locate a copy of wireshark and set up a VM. I cannot access any site that has it from here.

We will get there. What is the output of "ipconfig /all" of the Win2K and WinXP machines respectively ?

Maxbe the DNS suffix is missing on XP ?

Soren

Here are the IPCONFIG /ALL pastes:

#1>>>WinXP not running VM:

ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : AOC-117361-W1
        Primary Dns Suffix . . . . . . . : corp.ds.companyname.com
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : corp.ds.companyname.com
                                            ds.companyname.com
                                            companyname.com

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
        Physical Address. . . . . . . . . : 00-11-43-18-D3-7B
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : ##9.81.166.149
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : ##9.81.166.1
        DNS Servers . . . . . . . . . . . : ##9.81.11.53
                                            ##9.81.7.54

************************************************************************
#2>>>VM Win2K fail to send emails:
ipconfig /All

Windows 2000 IP Configuration

        Host Name . . . . . . . . . . . . : jc_vm_w2k
        Primary DNS Suffix . . . . . . . :
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : corp.ds.companyname.com

Ethernet adapter Local Area Connection 2:

        Connection-specific DNS Suffix . : corp.ds.companyname.com
        Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter

        Physical Address. . . . . . . . . : 00-0C-29-28-24-8F
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : ##9.81.163.127
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : ##9.81.163.1
        DHCP Server . . . . . . . . . . . : ##6.18.71.214
        DNS Servers . . . . . . . . . . . : ##9.81.10.150
                                            ##6.18.71.3
                                            ##9.82.243.70
        Lease Obtained. . . . . . . . . . : Friday, March 19, 2010 8:24:21 AM
        Lease Expires . . . . . . . . . . : Friday, March 19, 2010 12:24:21 PM

*************************************************************************
#3>>>VM Win2K with successful emails:
C:\>ipconfig /all

Windows 2000 IP Configuration

        Host Name . . . . . . . . . . . . : win2k-vm
        Primary DNS Suffix . . . . . . . :
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : corp.ds.companyname.com

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix . : corp.ds.companyname.com
        Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter

        Physical Address. . . . . . . . . : 00-0C-29-1A-40-F3
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : ##9.81.163.127
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : ##9.81.163.1
        DHCP Server . . . . . . . . . . . : ##6.18.71.214
        DNS Servers . . . . . . . . . . . : ##9.81.10.150
                                            ##6.18.71.3
                                            ##9.82.243.70
        Lease Obtained. . . . . . . . . . : Friday, March 19, 2010 8:32:26 AM
        Lease Expires . . . . . . . . . . : Friday, March 19, 2010 12:32:26 PM

#1 was the output from the WinXP PC running Elog with no successful emails.

#2 was the output from the Win2K VM running on the #1 PC, also with no successful emails.

#3 was the output from another Win2K VM running on the #1 PC that successfully emails.

The difference between the 2 VM's is that #2 has the latest VMWare tools installed and #3 does not. This is running under VMWare Player 3.

The DNS suffix is present on the host PC but neither of the VM's, yet one of the VM's works.

BTW, thanks for your time in examining this issue.

66774

Fri Mar 19 20:18:17 2010

Re: Fail to connect to SMTP server on WinXP but works on Win2K

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

Stefan Ritt wrote:

David Spindler wrote:

Fantastic. I forgot the icon and when I resent nothing was left.

Here goes again!

I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.

Here is an entry from the elog.log file when it worked under Win2K:

Here is an entry from today's elog.log under WinXP that does not work.

We use an SMTP server without authentication.

I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

Just an idea: could you try specifying an IP address for your SMTP server instead of smtp.mail.company.com ?

I would also try to make a manual SMTP session to see if that works.

Otherwise, next step would be to create a VM installed with Wireshark to record the network traffic that ELOG generates when it makes the SMTP connection.

Soren

Thanks, I will give it a try.

I cannot send an email from elog using an IP address.

I can send an email manually through SMTP.

I will have to locate a copy of wireshark and set up a VM. I cannot access any site that has it from here.

We will get there. What is the output of "ipconfig /all" of the Win2K and WinXP machines respectively ?

Maxbe the DNS suffix is missing on XP ?

Soren

Here are the IPCONFIG /ALL pastes:

#1 was the output from the WinXP PC running Elog with no successful emails.

#2 was the output from the Win2K VM running on the #1 PC, also with no successful emails.

#3 was the output from another Win2K VM running on the #1 PC that successfully emails.

The difference between the 2 VM's is that #2 has the latest VMWare tools installed and #3 does not. This is running under VMWare Player 3.

The DNS suffix is present on the host PC but neither of the VM's, yet one of the VM's works.

BTW, thanks for your time in examining this issue.

BINGO!!

I found the trouble. I assumed it was WinXP but I did not notice that the Win2K PCs I used hadSymantec Corporate AV while the WinXP PCs had McAfee AV. McAfee was the culprit.

Thanks very much for all of your help!!!

66775

Fri Mar 19 20:26:44 2010

Re: Fail to connect to SMTP server on WinXP but works on Win2K

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

soren poulsen wrote:

David Spindler wrote:

Stefan Ritt wrote:

David Spindler wrote:

Fantastic. I forgot the icon and when I resent nothing was left.

Here goes again!

I noticed this a long time ago but was not concerned until I wqas forced to use WinXP. We have years of data in the Elog and to lose the use of it would hinder our operation a lot.

Here is an entry from the elog.log file when it worked under Win2K:

Here is an entry from today's elog.log under WinXP that does not work.

We use an SMTP server without authentication.

I picked a bad example with an IP address of 127.0.0.1, but it is the same as a valid IP address such as the working entries above or the entry below.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

I have tried setting up a VM (VMWare) with W2K and testing it out on both a W2K and WXP host. In both cases the Elog successfully sends emails. I don't know if this helps, or not.

telnet smtp.mail.company.com 25

if you see a reply, the traffic is allowed. If it blocks, the firewall prevents this kind of traffic.

Just an idea: could you try specifying an IP address for your SMTP server instead of smtp.mail.company.com ?

I would also try to make a manual SMTP session to see if that works.

Otherwise, next step would be to create a VM installed with Wireshark to record the network traffic that ELOG generates when it makes the SMTP connection.

Soren

Thanks, I will give it a try.

I cannot send an email from elog using an IP address.

I can send an email manually through SMTP.

I will have to locate a copy of wireshark and set up a VM. I cannot access any site that has it from here.

We will get there. What is the output of "ipconfig /all" of the Win2K and WinXP machines respectively ?

Maxbe the DNS suffix is missing on XP ?

Soren

Here are the IPCONFIG /ALL pastes:

#1 was the output from the WinXP PC running Elog with no successful emails.

#2 was the output from the Win2K VM running on the #1 PC, also with no successful emails.

#3 was the output from another Win2K VM running on the #1 PC that successfully emails.

The difference between the 2 VM's is that #2 has the latest VMWare tools installed and #3 does not. This is running under VMWare Player 3.

The DNS suffix is present on the host PC but neither of the VM's, yet one of the VM's works.

BTW, thanks for your time in examining this issue.

BINGO!!

I found the trouble. I assumed it was WinXP but I did not notice that the Win2K PCs I used hadSymantec Corporate AV while the WinXP PCs had McAfee AV. McAfee was the culprit.

Thanks very much for all of your help!!!

A little more info in case anybody else runs into this. McAfee defaults to blocking mass mailing worms, or at least our IT department has it doing so. Turn this off and the email from Elog works.

69104

Fri Jan 31 18:22:50 2020

Duarte Alexandre Vicente Pais

Running ELOG as daemon in Windows not working

Hi, I tried to set up an ELOG from a windows machine. Its functionalities work without any problem, but I cannot access at all this ELOG from any other machine. I tried to search in this forum, but with no avail.

Could someone perhaps tell me know how to fix this problem? Or did I miss something obvious in the configuration of the ELOG?

Cheers,

Duarte

69106

Fri Jan 31 19:26:51 2020

Duarte Alexandre Vicente Pais

Re: Running ELOG as daemon in Windows not working

Do you know which settings in the firewall panel I should change (windows 10 machine)? I went over all the access rules and could not find anything corresponding to the ELOG.

Duarte

Stefan Ritt wrote:

Probably a problem with your Windows Firewall. You have to convice your OS to let you in.

Stefan

Duarte Alexandre Vicente Pais wrote:

Could someone perhaps tell me know how to fix this problem? Or did I miss something obvious in the configuration of the ELOG?

Cheers,

Duarte

66251

Mon Mar 16 22:33:23 2009

Adding texts for each attachment

Dear Stefan,

First of all, I appreciate that you made such a nice program. I've used elog for more than 5 years and it was wonderful experince to me and my research work was very productive with this.

I have a suggestion to you to improve this while I was using elog. If users can add texts or comments for each attachment, it will be great.

I am not sure if someone was already suggested this or it is already in your wish list.

Thank you.

Dongwook Jang

66253

Tue Mar 17 02:05:08 2009

Re: Adding texts for each attachment

Stefan Ritt wrote:

Dongwook Jang wrote:

Dear Stefan,

First of all, I appreciate that you made such a nice program. I've used elog for more than 5 years and it was wonderful experince to me and my research work was very productive with this.

I have a suggestion to you to improve this while I was using elog. If users can add texts or comments for each attachment, it will be great.

I am not sure if someone was already suggested this or it is already in your wish list.

Thank you.

Dongwook Jang

Dear Dongwook,

no, this is not implemented and also was never requested. The way most people work is that images are included directly in the text, and the the text goes along with that.

So for example if I want to show you the ELOG logo, I put it here:

If I want to add a comment for an attachment, I write it in the text and just refence the attachment with link. This way is more flexible that adding just a line of text to each attachment, since you can write several lines in the text, make a table etc. etc.

Dear Stefan,

Maybe I used elog with very inefficient way so far. The way you suggested requires putting figures somewhere else, right?

Elog saves attachments on the machine that elog is running. I want to store figures in elog.

The logo you showed above is stored in this entry?

Thank you.

Dongwook Jang

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