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ID	Date	Author	Author Email	Category	OS	ELOG Version	Subject
1043	Thu Mar 31 09:37:12 2005	Alex H	a.herrmannsynergie-inf.com	Bug report	Windows	V2.5.8-2	Re: Preset text Dont work more!
> > I've change my Attribute "Maint." to "Maint" in my elogd.cfg and in my Logbook too > > but the problem is the same, I have restarted the service but the problem is still > > here. Any idea? o_O > > Have you upgraded to 2.5.8-2 ? After the upgrade, "Maint." (with the dot) should also work. Yes I have upgraded Elog to 2.5.8-2. I submit my new elogd.cfg file maybe it will help you. I have try the preset text under Firefox (the last), avant browser 10.0 (build 165) and IE 6 SP1. Thanks for help :o)
Attachment 1: elogd.cfg
[global] ; on reste en anglais car les textes francais sont trop longs ;Language = french port = 8081 URL = http://elog/ logbook tabs = 1 Date format = %A %d/%m/%y Time format = %d/%m/%y %H:%M password file = passwords.txt Login expiration = 24 Protect Selection page = 0 Self register = 0 Admin user = MN, FC, AHN Login User = MN, FC, AHN Protect Selection page = 1 Expand selection page = 1 SMTP host = Suppress Email to users = 1 ; attributs communs options Client = a, b, c, d, e, f ;options Equipment = RT0001, RT0002, RT0003, RT0004, RT0005, RT0006, RT0007, RT0008, RT0009, RT0010, RT0011, RT0012, RT0013, SP0001, FWL0001, FWL0002, FWL0003, FWL0004, FWL0005, FWL0006, FWL0007, FWL0008, FWL0009, FWL0010, FWL0011, FWL0012, FWL0013, FWL0014, FWL0015, FWL0016, FSPARE0001, FSPARE0002, FWL0017 Group Infogérance = Liste Routeurs & Firewall, Routeurs, Problems, Knowledge Base Group Draft = Test, Demo [Routeurs] Theme = Bubble Comment = Gestion des routeurs Attributes = Author, Client, Equipment, Category, Summary Preset Author = $short_name Options Category = Modification, Update, Correction, Installation, Autre Page Title = ELOG - $Equipment Required Attributes = Client, Equipment, Category Locked Attributes = Author Page Title = ELOG - $subject Reverse sort = 1 Quick filter = Date, Client, Equipment, Category [Problems] Theme = Bubble Comment = Problemes Attributes = Author, PbType, PbStatus, Priority, Client, Equipment, Description Options PbType = Event, System, Applic, Other Options PbStatus = Reported, Confirmed, Investigating, Testing, Solved, Suspended Options Priority = 1 Critical, 2 Urgent, 3 Normal, 4 Background, 5 Low Required Attributes = Author, PbType, PbStatus, Priority, Description Quick Filter = Author, PbStatus, PbType Locked Attributes = Author Fixed Attributes Reply = PbType Preset Author = $short_name Display mode = threaded Reverse Sort = 1 Quote On Reply = 0 [Knowledge Base] Theme = Bubble Comment = Gestion des problèmes Attributes = Author, Software, Summary, Status List display = Date, Software, Summary, Status Preset Author = $short_name Options Software = Windows, MDaemon, Wingate, Winroute, Autre Options Status = Reported, Confirmed, Investigating, Testing, Solved, Suspended ;Required Attributes = Category2 Locked Attributes = Author Page Title = ELOG - $Summary Reverse sort = 1 Quick filter = Date, Software [Liste Routeurs & Firewall] Theme = Bubble Comment = Liste des routeurs / firewall clients Attributes = Client, Nom machine, Equipment, Type,Emplacement, Nom_admin, Pwd_admin, Maint, Dernière image, Dernière visite List display = Client, Nom machine, Type, Equipment, Emplacement, Nom_admin, Pwd_admin, Maint, Dernière image, Dernière visite Link display = Client, Nom machine, Type, Equipment, Emplacement, Maint, Dernière image, Dernière visite Extendable options = Client Attributes = Author, Type Options Type = FWL1{1}, FWL2{2}, FWL4{3}, VPN1{4},VPN2{5} {1} Preset text = "FWL1.txt" {2} Preset text = "FWL2.txt" {3} Preset text = "FWL4.txt" {4} Preset text = "VPN1.txt" {5} Preset text = "VPN2.txt" Preset Author = $short_name Options Maintenance = Oui, Non Options Type = FWL1, FWL2, FWL4, VPN1, VPN2, Required Attributes = Client, Type, Nom machine, Maint Locked Attributes = Author Page Title = ELOG - $Nom machine Reverse sort = 0 Quick filter = Client, Type, Maint Summary lines = 2 Entries per Page = 50 ;------------------------------------------------------------------------------------------------------------------ [Test] Theme = bubble Comment = Gestion des routeurs Attributes = Author, Clienta, Equipment, Category, Subject, Revisions, Num Preset Author = $short_name Options Clienta = a{1}, b{2}, c{3}, ZZZ Extendable options = Clienta {1} Options Equipment = RT0001 {2} Options Equipment = RT0002 {3} Options Equipment = RT0003 Options Category = Modification, Update, Correction, Autre Required Attributes = Equipment, Category Locked Attributes = Revisions, Author, Num Page Title = ELOG - $subject Reverse sort = 1 Quick filter = Date, Equipment, Category Subst on Edit Revisions = $Revisions $date par $short_name Preset Num = XYZ-%04d [demo] Theme = bubble Comment = General linux tips & tricks Attributes = Author, Type, Category, Subject Options Type = Routine, Software Installation, Problem Fixed, Configuration, Other Options Category = General, Hardware, Software, Network, Other Extendable Options = Category Required Attributes = Author, Type Page Title = ELOG - $subject Reverse sort = 1 Quick filter = Date, Type ;------------------------------------------------------------------------------------------------------------------
1044	Thu Mar 31 09:46:21 2005	Stefan Ritt	stefan.ritt@psi.ch	Bug report	Windows	V2.5.8-2	Re: Preset text Dont work more!
> Yes I have upgraded Elog to 2.5.8-2. > I submit my new elogd.cfg file maybe it will help you. > I have try the preset text under Firefox (the last), avant browser 10.0 > (build 165) and IE 6 SP1. I tested your config file under Firefox (the last) and it worked fine. On the "Liste Routeurs & Firewall", I click "New", then select FWL1, then see the text "FLW1.txt" in the main body. I don't have that file, so elog by default just shows the file name. I also realized that you have double entries in your config file (like two "Attributes = " and "Options Type = " lines. However this should not be a problem, elog just chooses the first one. If your preset text does not work, it could be that you have switched off JavaScript. In Firefow, you can open the JavaScript console (Tools/JavaScript console). Maybe you see any error there. - Stefan
1045	Thu Mar 31 10:33:10 2005	Alex H	a.herrmannsynergie-inf.com	Bug report	Windows	V2.5.8-2	Re: Preset text Dont work more!
> > Yes I have upgraded Elog to 2.5.8-2. > > I submit my new elogd.cfg file maybe it will help you. > > I have try the preset text under Firefox (the last), avant browser 10.0 > > (build 165) and IE 6 SP1. > > I tested your config file under Firefox (the last) and it worked fine. On the > "Liste Routeurs & Firewall", I click "New", then select FWL1, then see the text > "FLW1.txt" in the main body. I don't have that file, so elog by default just > shows the file name. > > I also realized that you have double entries in your config file (like two > "Attributes = " and "Options Type = " lines. However this should not be a > problem, elog just chooses the first one. > > If your preset text does not work, it could be that you have switched off > JavaScript. In Firefow, you can open the JavaScript console (Tools/JavaScript > console). Maybe you see any error there. > > - Stefan Ok I have fix the problem :) Options Type = FWL1{1}, FWL2{2}, FWL4{3}, VPN1{4},VPN2{5} {1} Preset text = FWL1.txt {2} Preset text = FWL2.txt {3} Preset text = FWL4.txt {4} Preset text = VPN1.txt {5} Preset text = VPN2.txt I have delete the "" for example FWL1.txt instead of "FWL1.txt" and I've delete the double entries too. In fact I don't know why, ELOG has take the second Options Type instead of the one :)! Now It work fine :) Thanks a lot Stefan ;)
1057	Wed Apr 6 01:51:42 2005	David Brody	dbrody@echo-inc.com	Question	Windows	2.5.8.2	Conditional Attributes/Preset Text
I upgraded from ver 2.5.5-2 to 2.5.8-2 and found that none of my preset text worked any longer. I struggled with it for several hours and then reverted back to 2.5.5-2 and the preset text worked again. I have attached my elgd.cfg file for review. Thanks in advance for your help...
Attachment 1: elogd.cfg
[global] logbook tabs = 1 port = 8080 Page title = Echo DCOPS Online Reporting Tool Resource dir =d:\elog Logbook dir = d:\elog\echo Reverse sort = 1 Main Tab = Welcome SMTP host = exchange.echo-inc.com Use Email From = dcoperators@echo-inc.com Use Email Heading = The following information is being forwarded to you from ECHO CAMDC Operations: Group CAMDCOPS = Camarillo Control Room, Turnover Welcome Title = <img src="echolg.jpg"> Message Height = 15 Summary lines = 5 Filtered browsing = 15 reply string = > Suppress default = 0 HTML default = 1 Preset Author =$long_name Display mode = full Restrict edit = 1 Use Lock = 1 password file = echopass Admin user = dbrody allow delete = dbrody allow config = dbrody,emonson,ssmith, deny edit = guest,BradleyJ,rparra deny new = guest,BradleyJ,rparra deny reply = guest,BradleyJ,rparra deny Copy to= guest,BradleyJ,rparra Self Register = 2 [Camarillo Control Room] Subdir = Camarillo Control Room Theme = default Title image = <img border=0 src="computer~logo.jpg"> Title Image URL = http://intranet.prv.echo-inc.com/serviceticket/TicketUpdateRecord.asp Comment = Camarillo Control Room Log ;Menu stuff Menu Commands = Back, New, Edit, Reply, Copy to, Find, Last Day, Delete, Logout, Help Find Menu Commands = Login, Find, New, Back, Delete, Config, Logout, Help Quick filter = Date, Author, Category, Service Copy to = Turnover Page title = Camarillo Datacenter Control Room Logbook ;Messages Message Comment = Enter the details of the activity or task performed. Attachment Comment = Please upload any relevant attachments here. ;Restrictions ;Restrict edit time = 10 Attributes = Author, Category, Activity, Activity Code, Service, Environment, Component, Ticket # Required Attributes = Author, Category, Service Options Author = Al Glodek,Alex Schultz,Bill Anh,David Bacon,David Brody,Dirk Mueller,Don Burke,Ed Monson,Nick Lonsky,Phu Thi,Ramon Issakhani,Ron Trask, Shawn Smith Preset Author =$long_name Options Category = Scheduled Task{1}, Internal Requests or Triggers{2}, For Problem Management{3}, SYSOPS/Development{4}, Monitor or Trigger Response{5}, Development{6}, Other{6} {1} Options Activity = ABQ ACH Transmission to Fed, Backup Verification for XCX and XCXRecon, Cold Room Checklist, Confirm Weekend ACH File Staging, Daily Transmission to FDR, Echo/3Com Monitoring, ECHOTEL2 Monitoring, INHOUSE ACH Transmission to Fed, Initiate Tape Backup on BCKUPSVR, Initiate Full DUMP on HP3000, MasterCard Bin Loader, Release DYHOLDY, Retrieve Return Items from the Fed for DFSB to ABQ, Retrieve Return Items from the Fed for FRB to ABQ, Routine Maintenance, XCXRecon Activities, VLOG/VLoader Entries, Other {2} Options Activity = CLOG TO SPKT Requests or Triggers, GPT INI for Same Day Processing, Reboot Hastings Tool (Secure NCIS), Internal Use Output, Other {3} Options Activity = Reports Late, Application/Process Error, Internal Support, Hardware Problem, Networking (Link/Router Down), Monitor Response, ECHOTEL2 Down, Morning Status, Other {4} Options Activity = Bug Fix, Emergency Install, Installation, Software Upgrade/Enhancement, Hardware Installation/Upgrade, Maintenance, Network, Configuration, Other {5} Options Activity = CLOG to SPKT exceeds Timeframes, V3PP {6} Options Activity = A3 Development Work, Oasis Development Work, Other {7} Options Activity = Please describe in details section below Options Activity Code = 00 No Activity Code{a}, 01 ACH{b}, 02 Echo/3Com{c}, 03 FedLine DOS Returns, 04 FedLine Advantage Returns{e}, 05 Data Communications, 06 No Return Item Files on Fedline Advantage{f}, 07 ECHOTEL2 Monitoring{g}, 08 DBOLSVR9 Linking/Reports Started{h}, 09 DBOLSVR9 NPC Activity Report{i}, 10 DBOLSVR9 XCXRecon Archive{j}, 11 DBOLSVR3 Linking/Reports{k}, 12 DBOLSVR3 Reports Completed{l}, 13 Maintenance{n}, 14 Weekend ACH Staging{m}, 15 Clog to SPKT{o}, 16 Month End Billing{p}, 17 MasterCard BIN Loader{q}, 18 V3PP Reject Packets{r}, 19 DataCenter Status{s} {a} Preset text = No Activity Code.txt {b} Preset text = ACH.txt {c} Preset text = Echo3com.txt {e} Preset text = FADReturns.txt {f} Preset text = NoReturns.txt {g} Preset text = Echotel2.txt {h} Preset text = XCXRecon.txt {i} Preset text = XCXRecon1.txt {j} Preset text = XCXRecon2.txt {k} Preset text = XCXReconDB3.txt {l} Preset text = XCXRecon2DB3.txt {m} Preset text = wkndach.txt {o} Preset text = Clog2Spkt.txt {q} Preset text = MCBINLOAD.txt {r} Preset text = V3PPREJECT.txt {s} Preset text = AMSTATUS.txt Options Service = ACH Engine, Arapahoe 3, Customer Support, ECHOnline, Uhaul, XCX/XCXRecon, Intranet, MerchantAmerica, NCN Logs Distribution, NCN Core Environment, NCN Support Server, NCN Gateways, VISA POS, OASIS, Credit Card Processing Systems, Systems Backup, Other (please describe below), Web Based Customer Tools, Not Applicable, Internal Communications, Unknown Options Environment = Server{6}, Telecom{7}, Network Hardware{8}, Other Hardware{9}, Software{10}, Production{11}, Other{12} {6} Options Component = ACCTNGSVR,ACHSVR,ADPSVR,BACKUPSVR,BATCHSVR,BDGYSVR1,BDGYSVR2,B-IMGDB,CAMTPM1,CAMTPM2,CISSVR,COM1,COM3,COM5,DB1A,DB1B,DB2A,DB2B,DB3A,DB3B,DB4A,DB4B,DB5A,DB5B,DB6A,DB6B,DB7A,DB7B,DB8A,DB8B,DBOlBk1,DBOLSVR10,DBOLSVR11,DBOLSVR1C,DBOLSVR2,DBOLSVR3,DBOLSVR6,DBOLSVR8,DBOLSVR9,DC-FTP,DC-FTP2,ECHOTEL1,ECHOTEL2,EXCHANGE,EZPOSSVR,FEDLINE,FILE_SERVER2,FILESVR,FILESVR2,GATEWAY-1-CAM,GATEWAY-1N-CAM,GATEWAY-2N-CAM,GATEWAY-3N-CAM,GATEWAY-4N-CAM,GATEWAY-5N-CAM,IDS1,GCA1, GCA2,IAPPSVR,INETGATEWAY,INHOUSE,INTRANET,IORACLE,LINUXDC1,LOGMGR1,MAILSVR1,MERCHANTAMERICA,MGR1,MRTG,MSMQSVR2,MSMQSVR3,NCNDBSVR,NCNGW-ABQ,NCNWEBSVR (CHECK.NET),NURIT_PROD_CAM,OTP,POSTILLION,PRODCNTL,PRODDC1,PRODDC2,PRODFTP,SFTP.CHECK.NET,SMTP/DNS,SMTP/DNS2,TERM SSL-GW,TERMMASTER,TICKETSVR,TOASTSVR03,TOASTSVR04,TSTRKSVR,UHAULSVR,VERICENTER,WEBRCSVR,WEBSVR01,WEBSVR03,WEBSVR04, see below {7} Options Component = 5th 3rd Frame DLCI: Their Router, ACH Direct Frame DLCI: 101, AFS Frame DLCI: 103, Albuquerque Internet BGP Border Gateway Protocol, Albuquerque/Boulder Frame, Albuquerque/Boulder Frame, Albuquerque/Fedline Dial, Albuquerque/Fedline Frame, Albuquerque/Total Control Total Control - POS, American Furniture Warehouse Frame PVC DLCI: 109, Associated Wholesale Grocers (AWG) In Process Frame T1 DLCI: Their Router, Boulder Internet BGP Border Gateway Protocol, Camarillo Internet BGP Border Gateway Protocol, Camarillo/5th 3rd Frame, Camarillo/Albuquerque Dedicated, Camarillo/AMEX Frame, Camarillo/Boulder Dedicated Frame DLCI: 514, Camarillo/Boulder ISDN, Camarillo/CARD T1, Camarillo/Discover Frame, Camarillo/FDR Frame, Camarillo/Fedline Dial, Camarillo/MasterCard Frame, Camarillo/POS, Camarillo/Total Control Total Control POS, Camarillo/U-Haul Frame, Camarillo/Visa, Check Care - Mark's Cleveland Frame PVC DLCI 110, Citadel Canada Frame DLCI: 998, Cross Check - Brookfiend Wisconson Frame PVC DLCI: 100, Cross Check California Frame DLCI: 35, Decision Check Frame, Dollar General Frame T1 DLCI: Their Router, Gordon Foods Frame PVC DLCI: 602, Harmons Grocery Frame PVC DLCI: 16, Hastings Entertainment - Tenn Frame, Hastings Entertainment Texas Frame DLCI 106, National Check Trust Host Frame PVC DLCI: 315, NDC Global Payments Frame T1 DLCI: Their Router, O'Reilly Automotive Frame PVC DLCI: 300, Payment Option Solutions Frame DLCI: 105, PAYSYSTEMS Frame DLCI: 602, Security Check/Fred's Dollar Stores Frame PVC DLCI: 130, Storehouse Frame DLCI: 100, U-Haul Frame DLCI: 101, Wesco - Muskegon MI Frame PVC DLCI: 400, Wild oats Frame DLCI: 16 {8} Options Component = see details below {9} Options Component = EMC, WebMux, Please describe in details section below {10} Options Component = Echkbatch.exe, ECHONet, ECHOnline, Database Updates/Changes, MerchantAmerica, GPT Processing, Scan2Visa, Frame Gateways, TPM, Load Balancer, NCN Core Databases, NCN Support Server, SFTP, Trouble Ticket System, VAPProxy, VisaAcquirer, Visa Acquirer Proxy, Intranet, Online Reporting Databases, OTP, In-House, Logtrn, Month End Processing, Websvr3/4, Websvrrc, XCX Database, XCXRecon Database, See details below {11} Options Component = Credit Card Processing, Check Processing, Support Services {12} Options Component = Please describe in details section below Options Procedure = 101020401 - VISA Billing VLog Migration and Report Generation, 10220402 - Fedline Advantage - ACH Tansmissions Procedure, 11070401 - Echo~3Com Monitoring, 11180401 - GPT Processing INI Update For Same Day Processing, 11180402 - Hold CLOG to SPKT on GECS, 11300401 - FedLine Advantage CAMDCOPS Internal Procedures, 11300402 - Confirm Weekend ACH File Staging Comment Ticket # = Enter Service or Trouble Ticket, if appplicable Fixed Attributes Edit = Author, Subject Fixed Attributes Reply = Subject Remove on reply = author Use Email Subject = Camarillo Data Center Control Room Log Entry Suppress Email on edit = 1 Fixed Attributes Reply = Category, Activity, Activity Code, Service, Environment, Component Email Category "For Problem Management" =dbrody@echo-inc.com,bjeralds@echo-inc.com,banh@echo-inc.com, rparra@xpresschex.com Email Activity "Confirm Weekend ACH File Staging" = dbrody@echo-inc.com,dcoperators@echo-inc.com Email Activity "ABQ ACH Transmission to Fed" = dbrody@echo-inc.com,dcoperators@echo-inc.com,chexpedite@gilasoft.com Email Activity "INHOUSE ACH Transmission to Fed" = dbrody@echo-inc.com Email Activity "Confirm Weekend ACH File Staging" = dbrody@echo-inc.com Email Activity "Retrieve Return Items from the Fed for DFSB to ABQ" = dbrody@echo-inc.com, dcoperators@echo-inc.com, chexpedite@gilasoft.com Email Activity "MasterCard Bin Loader" = dbrody@echo-inc.com, hphansavath@echo-inc.com [Turnover] Subdir = turnover Theme = default Title image = <img border=0 src="logo.jpg"> Title Image URL = http://intranet.prv.echo-inc.com/serviceticket/TicketUpdateRecord.asp Comment = Echo Operator's Turnover Log Use Email Heading = A Turnover Log Entry has been entered for review by your Shift Attributes = Author, To Shift, Subject, Recvd, Recvd By, Required Attributes = Author, To Shift, Subject Preset Author =$long_name Options Author = Al Glodek,David Bacon,David Brody,Dirk Mueller,Ed Monson,Ramon Issakhani,Shawn Smith Options TO Shift = Day Shift, Night Shift Options Subject = Reports Late, Application/Process Error, Internal Support, Hardware Problem, Networking (Link/Router Down), Monitor Response, ECHOTEL2 Down, Other ROptions Recvd = Recvd Options Recvd By = Al Glodek,David Bacon,David Brody,Dirk Mueller,Ed Monson,Ramon Issakhani,Shawn Smith ROptions Closed = Closed Quick filter = Date, TO Shift Menu Commands = Login, Find, Reply, New, Edit, Delete, Back, Config, Logout, Help Find Menu Commands = Login, New, Edit, Find, Back, Config, Logout, Help Message Comment = Enter the details of the task or issue being turned over on shift change. Attachment Comment = Please upload any relevant attachments here. Email "To Shift" "Day Shift" = ssmith@echo-inc.com,dmueller@echo-inc.com,dbacon@echo-inc.com Email "To Shift" "Night Shift" = emonson@echo-inc.com,aglodek@echo-inc.com,rissakhani@echo-inc.com
1060	Wed Apr 6 21:15:03 2005	Stefan Ritt	stefan.ritt@psi.ch	Question	Windows	2.5.8.2	Re: Conditional Attributes/Preset Text
> I upgraded from ver 2.5.5-2 to 2.5.8-2 and found that none of my preset text > worked any longer. I struggled with it for several hours and then reverted > back to 2.5.5-2 and the preset text worked again. I have attached my > elgd.cfg file for review. Thanks in advance for your help... Your config file really helped. You found a bug which happens only if one uses conditions with lowercase letters, so that's why nobody else saw it before. I fixed it and released V2.5.8-3
1063	Thu Apr 7 00:51:05 2005	David Brody	dbrody@echo-inc.com	Question	Windows	2.5.8.2	Re: Conditional Attributes/Preset Text
> > I upgraded from ver 2.5.5-2 to 2.5.8-2 and found that none of my preset text > > worked any longer. I struggled with it for several hours and then reverted > > back to 2.5.5-2 and the preset text worked again. I have attached my > > elgd.cfg file for review. Thanks in advance for your help... > > Your config file really helped. You found a bug which happens only if one uses > conditions with lowercase letters, so that's why nobody else saw it before. I > fixed it and released V2.5.8-3 Thanks for the information. ELOG is terrific!
1066	Sat Apr 9 03:40:26 2005	David Egolf	degolf@fujicolor.com	Question	Windows	2.5 8-3	Lost cfg file
I was upgrading to the latest version and I wrote over my cfg file. I still have my database files. Is there a way to put the cfg file back together using the database files as a guide. It did not seem to want to upgrade until I did this and I forgot to copy and then paste the cfg files back. The latest version is now running. Before I did this I was still getting the old version number at the bottom of the main screen. Also I have an RSS reader that can do user name and password, is this possible with Elog if the RSS reader has the ability? Thanks I guess this qualifies as two questions. David Egolf
1067	Sat Apr 9 06:07:42 2005	David Egolf	degolf@fujicolor.com	Question	Windows	2.5.8-3	Selective emails
I have a question about sending emails. I have a customer service ELog currently running but I would like to have an option to be able to pick from a list of people, one or more than one to send emails to with the logbook entry as the body. I am currently using the email option to send emails to a list if an emergency is used in a category but I would like to be able to send the entry to different people at different times. I would have everyone pre-entered with their names and emails and you could check a box by the person or people you want the log entry sent. I wasn't sure if this is possible with the current system. Thanks for any input. David Egolf PS. The emails are actually email enabled cell phones so the cs entries are going to drivers who pick up and drop off work for the company.

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