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ID Date Icon Author Author Email Categorydown OS ELOG Version Subject
  66404   Wed Jun 17 22:01:57 2009 Question soren poulsensoren.poulsen@cern.chQuestionLinux2.7.6Export and save problem with IE7

Hi

Would it be possible to use the "Export to:" function with IE7 on the Forum logbook, and save the logbook.

I can do the export but saving the file with IE7 does not work. Saving the file with Firefox, Chrome, Safari works.

This makes me think that E-log is good and IE7 is bad ?

Soren

 

 

  66405   Fri Jun 19 09:44:02 2009 Reply lancelance1.hayward@yahoo.comQuestionWindows2.7.2Re: synchronization

lance wrote:

We are running elog across two sites and synchronizing every four hours on change only. There are about 100 entries per day of which most are just one line entries. However this is taking up to 9 mins and during the replication process the server gives us an "unavailable" error. We are using a T1 across the sites so bandwidth should not be an issue, I am confused as to why this takes so long.

The issue for us is not how long the sync takes, providing this was happening in the background, and doesnt lock out the server while the replication was taking place. We are operating under a 24 hour call center type environment so the server being available all the time is of paramount importance.

We use version 2.7.2 and I know there have been several changes made since this version. Would changing to the latest version have any impact on this?

 

Cheers,

 

Lance

 

Stefan,

I have been running logging and I think I have found the problem however I do not know how to resolve it.

Here is where it is going wrong:

19-May-2009 04:02:48 [] {NSS} MIRROR: ID21268: Local entry submitted

19-May-2009 04:07:34 [] {AMC} MIRROR: send entry #31056

It seems that when it has finished replication on one logbook there is a significant time before the next logbook replication starts. During this time the server is not avalable. I have noticed that the time between ending one logbook and starting the next differs betwee 2 and 5 minutes. Again the server is not available when this happens.

Do you have any idea?

Cheers,

 

Lance

  66406   Mon Jun 22 16:08:59 2009 Entry Jean-Philippe Bertrandjohnneyb@hotmail.comQuestionWindows2.7.6Elog won't start

We are currently having problems with Elog, I never had a problem installing it before but with my last 3 install I can't get it to work. We are running under Windows XP, the installation works perfectly but when I try to use the shortcut pointing to the localhost 8080, I get an error page from Internet Explorer telling me that the server cannot be found. I've rebootied the computer to make sure the server was running but still the same problem. Is there a basic requirement I should look at (Dotnet versionX or specific DLL required)?

  66407   Mon Jun 22 16:44:54 2009 Reply Stefan Rittstefan.ritt@psi.chQuestionWindows2.7.6Re: Elog won't start

Jean-Philippe Bertrand wrote:

We are currently having problems with Elog, I never had a problem installing it before but with my last 3 install I can't get it to work. We are running under Windows XP, the installation works perfectly but when I try to use the shortcut pointing to the localhost 8080, I get an error page from Internet Explorer telling me that the server cannot be found. I've rebootied the computer to make sure the server was running but still the same problem. Is there a basic requirement I should look at (Dotnet versionX or specific DLL required)?

No, there is no Dotnet or DLL required. Just start the ELOG server manually by clickin on Start/Programs/ELOG Server/Start ELOG server manually and watch if you can spot any error. One person reported that downloading again the package solved a similar problem.

  66408   Mon Jun 22 17:09:05 2009 Reply Jean-Philippe Bertrandjohnneyb@hotmail.comQuestionWindows2.7.6Re: Elog won't start

Stefan Ritt wrote:

Jean-Philippe Bertrand wrote:

We are currently having problems with Elog, I never had a problem installing it before but with my last 3 install I can't get it to work. We are running under Windows XP, the installation works perfectly but when I try to use the shortcut pointing to the localhost 8080, I get an error page from Internet Explorer telling me that the server cannot be found. I've rebootied the computer to make sure the server was running but still the same problem. Is there a basic requirement I should look at (Dotnet versionX or specific DLL required)?

No, there is no Dotnet or DLL required. Just start the ELOG server manually by clickin on Start/Programs/ELOG Server/Start ELOG server manually and watch if you can spot any error. One person reported that downloading again the package solved a similar problem.

 Thanks for the feedback, I found the problem, someone installed the AVG toolbar in Internet Explorer in the computers, and for some reason the AVG Error Redirection option prevents Elog from opening in Internet Explorer.

  66420   Thu Jun 25 15:37:14 2009 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux2.7.6Re: Export and save problem with IE7

soren poulsen wrote:

Hi

Would it be possible to use the "Export to:" function with IE7 on the Forum logbook, and save the logbook.

I can do the export but saving the file with IE7 does not work. Saving the file with Firefox, Chrome, Safari works.

This makes me think that E-log is good and IE7 is bad ?

Soren 

Right   

It seems to be a well known probmel with IE: http://classicasp.aspfaq.com/files/directories-fso/how-do-i-send-the-correct-filename-with-binarywrite.html 

So I tried all variations there, but none of them worked. The interesting thing is that it works if you use it locally, but not with the forum (which has an additional "/elogs" in the URL).

 

 

  66422   Thu Jun 25 16:30:24 2009 Reply Stefan Rittstefan.ritt@psi.chQuestionWindows2.7.2Re: synchronization

lance wrote:

lance wrote:

We are running elog across two sites and synchronizing every four hours on change only. There are about 100 entries per day of which most are just one line entries. However this is taking up to 9 mins and during the replication process the server gives us an "unavailable" error. We are using a T1 across the sites so bandwidth should not be an issue, I am confused as to why this takes so long.

The issue for us is not how long the sync takes, providing this was happening in the background, and doesnt lock out the server while the replication was taking place. We are operating under a 24 hour call center type environment so the server being available all the time is of paramount importance.

We use version 2.7.2 and I know there have been several changes made since this version. Would changing to the latest version have any impact on this?

 

Cheers,

 

Lance

 

Stefan,

I have been running logging and I think I have found the problem however I do not know how to resolve it.

Here is where it is going wrong:

19-May-2009 04:02:48 [] {NSS} MIRROR: ID21268: Local entry submitted

19-May-2009 04:07:34 [] {AMC} MIRROR: send entry #31056

It seems that when it has finished replication on one logbook there is a significant time before the next logbook replication starts. During this time the server is not avalable. I have noticed that the time between ending one logbook and starting the next differs betwee 2 and 5 minutes. Again the server is not available when this happens.

Do you have any idea?

Cheers,

 

Lance

Hi,

I need more information to narrow down the problem:

- does this only happen on automatic mirroring or also when you do a manual synchronize?

- does this happen on both sides, like when you make the "other" elog server the master?

- if the server is inresponsive, does the CPU on that machine go to 100% or to 0%?

- do you have very long attachments in your logbooks?

- do you have the same problem on a "tiny" logbook like it comes with the distribution?

- are you using any Apache proxy in between?

I'm afraid that in the end you have to debug this yourself, since it will be very hard for me to reproduce exactly your problem (unless you send me all your files). 

Cheers,

  Stefan

  66423   Thu Jun 25 22:58:01 2009 Question weiluolwsy711@gmail.comQuestionLinux2.7.6attached picture size changed

Hello everyone.
Here I found a problem recently with attaching screen-shot to the elog.
I am using "elog -f xxx/xxx.gif" to make elog entry. Recently I found my attached pictures were scaled to the half of the original size horizontally appearing in the log entry, the other half of the picture was filled with black. I need to click it once to magnify the picture to see it.
Does anyone know how to solve this problem? It bugs me a lot.

By the way, I saw some pictures were produced with the name "xxx.gif.png" in the logbook directory.
Thanks, and one of the modified picture is attached.

Attachment 1: 3.gif.png
3.gif.png
ELOG V3.1.5-3fb85fa6