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icon5.gif   email problems, posted by Chris Warner on Tue Feb 7 21:02:22 2006 
When I select to get email notification on new logbook entries I receive this error when entering a new record.

Error sending Email via "xxx.xxx.xxx.xx": Syntax error, parameters in command "MAIL FROM: christopher_warner@xxx.gov SIZE=1985" unrecognized or missing

The user that sent the message was a test account that I set up. I entered the email address in the box provided and I am not sure what may be causing the difficulty.

Any thoughts as to what may be causing this?
    icon2.gif   Re: email problems, posted by Stefan Ritt on Wed Feb 8 15:29:03 2006 

Chris Warner wrote:
Error sending Email via "xxx.xxx.xxx.xx": Syntax error, parameters in command "MAIL FROM: christopher_warner@xxx.gov SIZE=1985" unrecognized or missing


There are two possible reasons:

1) The email address "christopher_warner@xxx.gov" is invalid. Some SMTP server immediately complain about invalid email addresses and refuse to send any mail then. In that case just supply an existing email address or remove that test account.

2) The SMTP server does not like the "SIZE=xxx" option. This comes from a single line in elogd.c:

snprintf(str, strsize - 1, "MAIL FROM: %s SIZE=%d\r\n", from, strlen(text));

you could just go there and remove the " SIZE=%d", so that the line looks like:

snprintf(str, strsize - 1, "MAIL FROM: %s\r\n", from);
to see if that makes any difference.
    icon2.gif   Re: email problems, posted by Chris Warner on Wed Feb 8 18:38:30 2006 
The email address id correct. I am using an Elog Binary. I don't have the source code .

Chris Warner

Stefan Ritt wrote:

Chris Warner wrote:
Error sending Email via "xxx.xxx.xxx.xx": Syntax error, parameters in command "MAIL FROM: christopher_warner@xxx.gov SIZE=1985" unrecognized or missing


There are two possible reasons:

1) The email address "christopher_warner@xxx.gov" is invalid. Some SMTP server immediately complain about invalid email addresses and refuse to send any mail then. In that case just supply an existing email address or remove that test account.

2) The SMTP server does not like the "SIZE=xxx" option. This comes from a single line in elogd.c:

snprintf(str, strsize - 1, "MAIL FROM: %s SIZE=%d\r\n", from, strlen(text));

you could just go there and remove the " SIZE=%d", so that the line looks like:

snprintf(str, strsize - 1, "MAIL FROM: %s\r\n", from);
to see if that makes any difference.
icon1.gif   menu commands - user list does not match config list, posted by Alan Stone on Thu Feb 9 00:37:29 2006 
I am attempting to configure the Elog for use at the CMS Remote Operations Center
at Fermilab. I included the following option:

Menu commands = List, New, Reply, Duplicate, Find, Last day, Config, Admin, Login, Logout, Help

but the available list (after restarting the elog daemon) gives me:

CMS ROC Logbook, Page 1 of 1 Logged in as "Alan Stone" ELOG Home
New | Find | Select | CSV Import | Config | Logout | Help

Did I miss a step in the syntax instructions?

Thanks, Alan
    icon2.gif   Re: menu commands - user list does not match config list, posted by Stefan Ritt on Thu Feb 9 09:04:05 2006 

Alan Stone wrote:
I am attempting to configure the Elog for use at the CMS Remote Operations Center
at Fermilab. I included the following option:

Menu commands = List, New, Reply, Duplicate, Find, Last day, Config, Admin, Login, Logout, Help

but the available list (after restarting the elog daemon) gives me:

CMS ROC Logbook, Page 1 of 1 Logged in as "Alan Stone" ELOG Home
New | Find | Select | CSV Import | Config | Logout | Help

Did I miss a step in the syntax instructions?


Yap. There are two menus, one for the listing page which contains only line per entry, and one for the individual entry page. You changed the one for the individual entry page, which you will see when you slick on any entry. To change the listing page manu, do a List Menu commands = ...
    icon2.gif   Re: email problems, posted by Stefan Ritt on Thu Feb 9 09:09:30 2006 

Chris Warner wrote:
The email address id correct. I am using an Elog Binary. I don't have the source code.


Ok, so I removed the SIZE=xxx parameter, which is not strictly necessary anyhow I believe. So wait for the next release, and you can try.
    icon5.gif   Re: email problems, posted by Chris Warner on Fri Feb 10 21:26:33 2006 
Do you have an ise when that will be?


Stefan Ritt wrote:

Chris Warner wrote:
The email address id correct. I am using an Elog Binary. I don't have the source code.


Ok, so I removed the SIZE=xxx parameter, which is not strictly necessary anyhow I believe. So wait for the next release, and you can try.
    icon2.gif   Re: email problems, posted by Stefan Ritt on Fri Feb 10 21:50:27 2006 

Chris Warner wrote:
Do you have an ise when that will be?


In about a week from now.
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