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ID Date Icon Author Author Email Category OS ELOG Versiondown Subject
  1817   Thu May 4 16:01:29 2006 Question Tim Fowlertimfowler1@gmail.comBug reportWindows2.6.1-1681Elogd.exe crashes on windows
I have elog setup to send emails based on the priority of one of the attributes. When a new entry is created, the emails are sent successfully, however if the entry is edited or if you changed the attribute, elogd.exe will crash with a memory access error.

I have tried this and received the same results on different computers and different versions on Elog down to versions 2/6.0 beta 5. (it works correctly in that version).

The attribute in question is setup something like below:

Attributes = Ticket #, Site, Shift, Type, Area, System Name, Description, Priority, Status, Total Down Time, Last Revision

...(omitted config)

Options Priority = High, Medium, Low

...(omitted config)

Use Email Subject = $Site -- $System Name $Description
Use Email From = testuser@myexample.com

;Send email if priority is set to high
Email Priority High = testuser2@myexample.com

Display Email recipients = 1
Email Format = 14
  1841   Tue May 30 17:54:21 2006 Warning Steve Jonessteve.jones@freescale.comBug reportAll2.6.1-1681Losing field 'focus' when using Conditional Attributes
Stefan, any way to address this? It appears to only be applicable when one defines conditional Options - when javascript updates the conditional lists the input focus appears to shift to the HTML edit area. I am still running ELOG V2.6.1-1681 and this is under Windows (my test system).


With version 2.6.1 rev 1681 I believe this is when I started seeing the behavior such that when a conditional attribute value is selected the focus switches to the message entry window. It looks like when the javascript cond_submit() is called for some reason on returning focus defaults to the message window. This occurs under Windows (rev 1861) and Solaris (rev 1864). I can see in function chkform() that focus is returned for checking Required attributes, but I see nothing for conditional attributes.

Thanks
  1842   Tue May 30 17:57:46 2006 Reply Steve Jonessteve.jones@freescale.comBug reportAll2.6.1-1681Re: Losing field 'focus' when using Conditional Attributes

Steve Jones wrote:
Stefan, any way to address this? It appears to only be applicable when one defines conditional Options - when javascript updates the conditional lists the input focus appears to shift to the HTML edit area. I am still running ELOG V2.6.1-1681 and this is under Windows (my test system).


With version 2.6.1 rev 1681 I believe this is when I started seeing the behavior such that when a conditional attribute value is selected the focus switches to the message entry window. It looks like when the javascript cond_submit() is called for some reason on returning focus defaults to the message window. This occurs under Windows (rev 1861) and Solaris (rev 1864). I can see in function chkform() that focus is returned for checking Required attributes, but I see nothing for conditional attributes.

Thanks



Quote:
Attributes FunctionalArea, Operation, Category

#####################################################################################################
# Start defining how the form works
##################################################
# Define FunctionalArea
#
Options FunctionalArea = NFS{1}, LDAP{2}, LoadBalancer{3}, LSF{4}, SunRay{5}, Tarantella{6}, Vital Server{7}, ClearCase{8}, CFEngine{9}, DataCenter{10}, Compute{11}, Network{12}


##################################################
# Define Operation
#
{1} Options Operation = Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{2} Options Operation = Schema Change, Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{3} Options Operation = New Service Added, Configuration Change, Maintenance, SW Installation, SW Upgrade, Patch Applied
{4} Options Operation = Schema Change, Queue Change, License Change, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{5} Options Operation = Maintenance, SW Installation, SW Upgrade, Configuration Change, Firmware Upgrade, Patch Applied
{6} Options Operation = WebTop Change, Server Added, Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{7} Options Operation = New Service Added, Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{8} Options Operation = New VOB, New View, Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{9} Options Operation = SW Upgrade, Configuration Change, Patch Applied
{10} Options Operation = New HW Install, HW Maintenance, Power/UPS, HVAC, Network HW
{11} Options Operation = Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
{12} Options Operation = Maintenance, SW Installation, SW Upgrade, Configuration Change, Patch Applied
Tooltip FunctionalArea = The predefined Operations areas under which a Change may be scheduled.
Tooltip Operation = Choose FUNCTIONALAREA first

##################################################
# Define Category
#
{1} Options Category = HP, Celera, Sun, Brocade, StorageTek, EMC
{2} Options Category = Supplier, Hub, Consumer,Gateway, Client
{3} Options Category = F5, CSS
{4} Options Category = Master  
{5} Options Category = SunrayServer 
{6} Options Category = TTServer, DesktopServer
{7} Options Category = WWW, NIS, LISTSRV, NTP, DNS, MTA, TWIKI, ELOG, LOGGING HOST, GSH
{8} Options Category = VOB, VIEW
{9} Options Category = ?
{10} Options Category = Cisco, Netbotz, Liebert Paging
{11} Options Category = HPUX, Solaris, Linux
{12} Options Category = Cisco
Tooltip Category = Optional attribute. Please use for furthur classification.
  1843   Fri Jun 2 21:20:06 2006 Question Elaine Cristina Franchini dos Anjoselaine@ccuec.unicamp.brQuestionLinux2.6.1-1681Inserting images via Internet Explorer
Hi Stefan,

I observed that there is a difference between IE and others browsers.
When I use "insert image" button in Netscape, for instance,
it creates automatically a tag like 
[IMG]elog:1/1[/IMG]
and
includes an attachment in the ELOG entry.

When a try to do the same action in Internet Explorer, only
the attachment is created without the tag 
[IMG]elog:1/1[/IMG]
.

I did the same test using this forum, and the results are identical
that was related above.

Is it a bug or I'm doing something wrong ?

Thanks,

Elaine
  1846   Tue Jun 13 08:51:38 2006 Reply Stefan Rittstefan.ritt@psi.chBug reportAll2.6.1-1681Re: Losing field 'focus' when using Conditional Attributes

Steve Jones wrote:
It appears to only be applicable when one defines conditional Options - when javascript updates the conditional lists the input focus appears to shift to the HTML edit area. I am still running ELOG V2.6.1-1681 and this is under Windows (my test system).


It was some new code used for inline images. If you upload an inline image, an extra window opens which lets you select the image file. After that operation, you want to have the focus back at the text box. Unfortunately this also happened now after the JavaScript update of conditional attributes. I fixed that in the new version 2.6.1-6.
  1864   Fri Jun 23 19:24:12 2006 Agree Steve Jonessteve.jones@freescale.comBug reportAll2.6.1-1681Re: Losing field 'focus' when using Conditional Attributes

Stefan Ritt wrote:

Steve Jones wrote:
It appears to only be applicable when one defines conditional Options - when javascript updates the conditional lists the input focus appears to shift to the HTML edit area. I am still running ELOG V2.6.1-1681 and this is under Windows (my test system).


It was some new code used for inline images. If you upload an inline image, an extra window opens which lets you select the image file. After that operation, you want to have the focus back at the text box. Unfortunately this also happened now after the JavaScript update of conditional attributes. I fixed that in the new version 2.6.1-6.



Quote:
Just compiled and tested on Solaris 8 -- works great!!
  1876   Thu Jul 13 15:16:53 2006 Reply Stefan Rittstefan.ritt@psi.chQuestionLinux2.6.1-1681Re: Inserting images via Internet Explorer

Elaine Cristina Franchini dos Anjos wrote:
I observed that there is a difference between IE and others browsers.
When I use "insert image" button in Netscape, for instance,
it creates automatically a tag like 
[IMG]elog:1/1[/IMG]
and
includes an attachment in the ELOG entry.

When a try to do the same action in Internet Explorer, only
the attachment is created without the tag 
[IMG]elog:1/1[/IMG]
.


This is a problem of the JavaScript implementation of Internet Explorer. After some externsive research I found now a way to convince IE to do the right thing. The fix is contains in SVN revision 1701 and will be released with 2.6.2-2 soon.
  1877   Thu Jul 13 15:25:44 2006 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.6.1-1681Re: Elogd.exe crashes on windows

Tim Fowler wrote:
I have elog setup to send emails based on the priority of one of the attributes. When a new entry is created, the emails are sent successfully, however if the entry is edited or if you changed the attribute, elogd.exe will crash with a memory access error.

I have tried this and received the same results on different computers and different versions on Elog down to versions 2/6.0 beta 5. (it works correctly in that version).

The attribute in question is setup something like below:

Attributes = Ticket #, Site, Shift, Type, Area, System Name, Description, Priority, Status, Total Down Time, Last Revision

...(omitted config)

Options Priority = High, Medium, Low

...(omitted config)

Use Email Subject = $Site -- $System Name $Description
Use Email From = testuser@myexample.com

;Send email if priority is set to high
Email Priority High = testuser2@myexample.com

Display Email recipients = 1
Email Format = 14


This problem has now been fixed in version 2.6.2.
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