| ID |
Date |
Icon |
Author |
Author Email |
Category |
OS |
ELOG Version |
Subject |
|
2236
|
Thu May 31 23:33:28 2007 |
 | Mark Bergman | mark.bergman@uphs.upenn.edu | Question | Linux | V2.6.5-186 | how to supress checkboxes of all logbooks at registration? | Is there a way to suppress the listing of all logbooks on the New User Registration page? We've got 100 logbooks (one for each server, cluster node, or major software package). The long list makes it difficult for users to find the bottom of the registration page, and no user needs to subscribe for automatic e-mail notification for every logbook.
Thanks,
Mark |
|
2237
|
Thu May 31 23:46:31 2007 |
| Mark Bergman | mark.bergman@uphs.upenn.edu | Question | Linux | V2.6.5 | config settings to ensure replies to author, thread contributors, admin? | I'm having some difficulty configuring elog to ensure that the original author of an entry, any contributors to the thread, and a desginated administrator get e-mail notification for any change to the thread.
Here's a subset of the current elogd.cfg:
Attributes = Author, Type, Category, Severity, Subject, Entry ID, Status, CC E-mail To
Display Email recipients = 1
Email All = $CC E-mail To
Email All = mark.bergman@uphs.upenn.edu
Email Format = 47
Suppress default = 0
Type CC E-mail To = museremail
The "Suppress default = 0" setting is used because many people mistakenly subscribe for automatic e-mail notification of all our logbooks when they self-register. I was hoping that the "Email All" directives would override the suppression of default mail.
This configuration works partially...in that if a user specifically selects addresses in the "CC E-mail To" field, those people do get mail.
The documentation states that there can be multiple "Email All" directives, so I thought they would be additive--causing the admin address and the author to always get mail.
Is there a setting to ensure that the original author of the thread is always notified upon any change?
Thanks,
Mark |
|
65632
|
Thu Oct 25 12:04:02 2007 |
| Peter Rienstra | peter.rienstra@gmail.com | Bug report | Other | 2.6.5:1946 | Date attribute in Quick filter | Stefan,
I downloaded the latest source (ELOG V2.6.5-1946) to solve another problem. But now I get:
Error: "Attribute "Date" for quick filter not found", see attachment.
In the configfile I have: Quick filter = Date
A bug?
(It works fine, so it's not really a big problem.) |
| Attachment 1: error.jpg
|
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|
65634
|
Thu Oct 25 23:36:28 2007 |
| Alan Stone | alstone@fnal.gov | Bug report | Linux | 2.6.5-1844 | Email notification: "Use Email From = " always set to admin |
My current syntax is:
; Email notification
Suppress Email to users = 0
Omit Email To = 1
Use Email Subject = $system: $subject
#Use Email From = Author Email
Email Report General = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
I had to comment out the 'Use Email From' option because all forwarded
entries to the CMS HyperNews or Fermilab ListServer appeared to originate
from me (alstone@fnal.gov), even though other users were logged in and
saving the entries to the logbook. After commenting out this line, the
entries were properly credited when forwarded, although the
There are two admins defined in the [global] section, and "alstone" is
not the first name in the "Admin user" list.
Is this a bug, or have I used this option incorrectly?
Alan |
|
65635
|
Thu Oct 25 23:55:28 2007 |
| Alan Stone | alstone@fnal.gov | Request | Linux | 2.6.5-1844 | Email Notification: Clarification on Attribute - can value be a string? |
I encountered a rather insidious feature which had me scratching trying quite
a number of things over the past couple of weeks until I compared what two
different users were doing.
I had defined the attributes:
; attributes
Attributes = Author, System, Report, Subject
Required Attributes = Author, System, Report, Subject
Extendable Options = System, Report
Options System = Data Transfer, RelVal, Skimming, Reconstruction, CSA07, Global Running, T0 Operations, T1 Operations, DataOps, ProdAgent
#Options Report = General, Fix, Info, Job Report, Problem, Shift Summary, Test, Flummoxed
Options Report = General, Fix, Info, Job_Report, Problem, Shift_Summary, Test, Flummoxed
Thread display = $Subject, entered by $author for $system on $Entry time
Quick filter = Date, Report
Reverse sort = 1
and the Email Notification:
; email notification
Suppress Email to users = 0
Omit Email To = 1
Use Email Subject = $system: $subject
#Use Email From = Author Email
Email Report General = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Fix = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Info = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
#Email Report Job Report = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Job_Report = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Problem = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
#Email Report Shift Summary = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
Email Report Shift_Summary = hn-cms-dataopslog@cern.ch, cms-dataops@fnal.gov
I finally realized that logbook entries sent with a two-word Attribute value
(Shift Summary, Job Report) would not be forwarded to the CMS HyperNews
forum or Fermilab List Server. I incorrectly assumed that:
Email <attribute> <value> = <list>
an attribute could be a string.
Do I have to remove the spaces (replace with hyphens or underscores)?
Alan |
|
65656
|
Sat Nov 24 03:16:46 2007 |
| lance | lance1.hayward@yahoo.com | Info | Windows | ELOG V2.7. | Message ID and trouble ticketing system | I am trying to create a trouble ticket system however when you do a reply you get a new message ID. I was hoping to use the message ID as a ticket number and just wanted to use the reply as an append to the orginal message id, however each reply creates a new message id. This would be a nightmare to track and if I closed the ticket I would have to close every log entry related to this.
Does anyone know how to either make the reply and appended reply (appended to the orignal message id) or how to create a field that automatically gives it a new trouble ticket number.
Has anyone configured a trouble ticket system that I could look at to get some ideas?
Thanks,
Lance |
|
65659
|
Wed Nov 28 19:53:05 2007 |
| Uwe | uweho@web.de | Question | Windows | V2.7.0-196 | Summary view - Umlauts | Hello,
when using the summary view, the text field displays umlauts as HTML-charachters, for e. g. diesbezüglich.
Is there a chance that also this view displays umlauts as ä, ü, ö?
Thank you!
Uwe
|
|
65668
|
Thu Nov 29 21:40:29 2007 |
| Uwe | uweho@web.de | Question | | 2.7 | Icon comment | Hello,
one idea for improvement. When using the option 'Icon comment' this comment is shown when creating a new entry and moving with he mouse over the icon but it is not displayed in full or summary view. In full or summary view the filename is shown. Not really important, but perhaps an improvement.
Thanks!
Uwe |
|