My apologies for posting this question. I have found the solution.

We had two log books each with the same variable called "Ticket" but different values. When an entry from one was Moved to the other the counter was confused. I had to manually change the value of "Ticket" to match the convention of the log book that the entry was now in.

Thanks

Hi there, I just compiled and installed elog on a machine running the newest Ubuntu server. Everything went fine - no problems. Running elog on it's own (no apache).  I moved over a bunch of logbooks from an older elog, which seemed to work. Now, elog seems to crash when people are uploading files. Here is a snip from my syslog, and you can see each time it crashes with "error 4."

Jul 16 14:02:45 GrattaLab3old elogd[4526]: elogd 2.7.4 built Jul 15 2008, 18:44:44
Jul 16 14:02:45 GrattaLab3old elogd[4526]: revision 2111
Jul 16 14:02:45 GrattaLab3old elogd[4526]: FCKedit detected
Jul 16 14:02:45 GrattaLab3old elogd[4526]: ImageMagick detected
Jul 16 14:02:45 GrattaLab3old elogd[4526]: Server listening on port 8080 ...
Jul 16 16:02:42 GrattaLab3old kernel: [10631.276626] elogd[4526]: segfault at b4466000 eip 080adf19 esp bfa281d0 error 4
Jul 16 16:05:24 GrattaLab3old elogd[5509]: elogd 2.7.4 built Jul 15 2008, 18:44:44
Jul 16 16:05:24 GrattaLab3old elogd[5509]: revision 2111
Jul 16 16:05:24 GrattaLab3old elogd[5509]: FCKedit detected
Jul 16 16:05:24 GrattaLab3old elogd[5509]: ImageMagick detected
Jul 16 16:05:35 GrattaLab3old elogd[5509]: Server listening on port 8080 ...
Jul 16 16:06:06 GrattaLab3old kernel: [10834.637427] elogd[5509]: segfault at 091d7000 eip 080adf19 esp bfc313f0 error 4
Jul 16 16:07:10 GrattaLab3old elogd[5517]: elogd 2.7.4 built Jul 15 2008, 18:44:44
Jul 16 16:07:10 GrattaLab3old elogd[5517]: revision 2111
Jul 16 16:07:10 GrattaLab3old elogd[5517]: FCKedit detected
Jul 16 16:07:10 GrattaLab3old elogd[5517]: ImageMagick detected
Jul 16 16:07:10 GrattaLab3old elogd[5517]: Server listening on port 8080 ...
Jul 16 16:07:49 GrattaLab3old kernel: [10937.923301] elogd[5517]: segfault at b7c0d000 eip 080adf19 esp bffc1780 error 4

I run elog as:

Usr = elog

Grp = elog

/usr/local/sbin/elog -p 8080 -c /usr/local/elog/elogd_exo.cfg -D

where elogd_exo is my config file. Nothing special in my config file.

 Another funny problem. When I'm uploading a file, the syslog says this:

Jul 17 23:12:52 exo-elog elogd[4745]: Falling back to default group "elog"
Jul 17 23:12:52 exo-elog elogd[4745]: Falling back to default user "elog"
Jul 17 23:12:52 exo-elog elogd[4745]: Cannot restore original GID/UID.
Jul 17 23:12:52 exo-elog elogd[4745]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:12:52 exo-elog elogd[4749]: Falling back to default group "elog"
Jul 17 23:12:52 exo-elog elogd[4749]: Falling back to default user "elog"
Jul 17 23:12:52 exo-elog elogd[4749]: Cannot restore original GID/UID.
Jul 17 23:12:52 exo-elog elogd[4749]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:12:56 exo-elog elogd[4753]: Falling back to default group "elog"
Jul 17 23:12:56 exo-elog elogd[4753]: Falling back to default user "elog"
Jul 17 23:12:56 exo-elog elogd[4753]: Cannot restore original GID/UID.
Jul 17 23:12:56 exo-elog elogd[4753]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:12:56 exo-elog elogd[4757]: Falling back to default group "elog"
Jul 17 23:12:56 exo-elog elogd[4757]: Falling back to default user "elog"
Jul 17 23:12:56 exo-elog elogd[4757]: Cannot restore original GID/UID.
Jul 17 23:12:56 exo-elog elogd[4757]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:12:56 exo-elog elogd[4761]: Falling back to default group "elog"
Jul 17 23:12:56 exo-elog elogd[4761]: Falling back to default user "elog"
Jul 17 23:12:56 exo-elog elogd[4761]: Cannot restore original GID/UID.
Jul 17 23:12:56 exo-elog elogd[4761]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:12:56 exo-elog elogd[4765]: Falling back to default group "elog"
Jul 17 23:12:56 exo-elog elogd[4765]: Falling back to default user "elog"
Jul 17 23:12:56 exo-elog elogd[4765]: Cannot restore original GID/UID.
Jul 17 23:12:56 exo-elog elogd[4765]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:13:00 exo-elog elogd[4769]: Falling back to default group "elog"
Jul 17 23:13:00 exo-elog elogd[4769]: Falling back to default user "elog"
Jul 17 23:13:00 exo-elog elogd[4769]: Cannot restore original GID/UID.
Jul 17 23:13:00 exo-elog elogd[4769]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:13:00 exo-elog elogd[4773]: Falling back to default group "elog"
Jul 17 23:13:00 exo-elog elogd[4773]: Falling back to default user "elog"
Jul 17 23:13:00 exo-elog elogd[4773]: Cannot restore original GID/UID.
Jul 17 23:13:00 exo-elog elogd[4773]: Cannot remove pidfile "/var/run/elogd.pid" ; Permission denied
Jul 17 23:13:39 exo-elog kernel: [  127.737506] elogd[4510]: segfault at b7b43000 eip 080adf19 esp bfdeeb00 error 4

and then crashes!

Hi, I would like to preset an attribute type useremail with $user_email but that does not work because $user_email contains mailto: like mailto:user_email@domain
Has anyone an idea how to resolve this problem?

Type Reporter = useremail
Preset Reporter = $user_email

Type Reporter = useremail
Preset Reporter = $user_email

 This was a bug. I fixed it in SVN revision 2118.

Hi,

When the WINDOWS binaries with the latest bug fixes will be available on the download page ?

Have a nice day

 Whenever you ask for it 

I made you an elog274-1.exe containing revision 2118.

Hello,

Recently upgraded to 2.7.3 and I'm seeing html code filling up the reply window. Before I would just see [quote] and [/quote] around the original entry. Did I miss something in the upgrade? Thanks!