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Wed Jan 12 23:48:18 2005

Re: Login/Password request appears twice

> > Have set up 3 top level groups, each with their own password file.
> > Ever since users have to 'login' twice to get to the appropriate elog.
> > You click on top level group, get to log book and click on the one you 
want 
> > and get login/password dialog box, click ok and and you get it again 
and 
> > then you finally get into the elog book.
> > 
> > Anything I can check on this behavior?
> 
> Sorry my late reply, was very busy these days... (;-) Can you send me your
> elogd.cfg so that I can see how you defined your groups?
> 
> - Stefan

OK elogd.cfg is attached.

Attachment 1: elogd.cfg

[global]
Welcome title = <center><H1>DHS OIS-Portland Tracking System Pilot</h1><P>ELog v2.5.5-1</p><p>contact Reggie Liggins, Pat Meyer, 
or Robin Peterson with questions</p></center>
Page title = DHS OIS-Portland Tracking System Pilot
CSS = psob.css
logbook tabs = 0
tab cellpadding = 2
SMTP host = lion.state.or.us
Display Email recipients = 0
Logbook dir = c:\E-log\logbooks
Logfile = userlog
Logging level = 2
Use Lock = 1
Logout to Main = 1
Top text = <center><a href="/">Logbooks</a></center>
Bottom text = <center><a href="/">Logbooks</a></center>
Suppress Email to users = 1
Login expiration = 10
Search All Logbooks = 0
Show top groups = 1

# Everyone can see top groups for now
Top Group OIS = Work Requests, Completed Work Requests, System Status, Status Reports, System Releases, Server Log, Server Checks, Logging Improvements, NDS Requests, Immi-Alert Change Log, Alertwr, SDWIS Issue Tracking, Prehospital Issue Tracking 
Top Group SWLMC = SWLMC Workflow
Top Group CWare = Careware

[global OIS]
Password file = cleaning.cfg
Admin user = pmeyer, rpeterson, jfine, rliggins, ddumont, jdicicco, kgaarder, ssams
Self register = 1

[global SWLMC]
Password file = swlmc.cfg
Admin user = pmeyer, rpeterson
Allow Delete = pmeyer, rpeterson
Self register = 1

[global cware]
password file = care.cfg
admin user = pmeyer, rpeterson
self register = 1



################################################################################################################
################################################################################################################

[Work Requests]
#### Open Problems
### Confirm that Also Notify E-mails work
### Fix Status Codes
## HOW do I hide archiving work requests for Non Admins?
## Change Date Needed to Date Preferred 
## Fix user menu text

Theme = default
Comment = ISE Work Requests
Subdir = workrq
Time format = %B %d, %Y 
Use Lock = 0
Reverse sort = 1
Page Title = Work Requests

### Menu Commands

## Use this line normally 
Menu Commands = Back, New, Edit, Find, Last Day, Last 10, Logout, Help, Move to, Config
Find Menu Commands = Back, New, Find, Select, Logout, Help, Move to, Config

## Use this line if we need to delete
#Menu Commands = Back, New, Edit, Delete, Find, Last Day, Last 10, Logout, Help, Move to, Config
Move to = Completed Work Requests
Menu text = work_requests_menu.txt
Use Email Subject = $System $Priority Priority: $Title
Use Email Heading = The OIS Tracking system has just received a work request. 
Use Email Heading Edit = A work request in the OIS Tracking system has just been changed. 
Email All = $Notifications, "$Also Notify", robin.h.peterson@state.or.us
Message comment = Please describe what you need here.
Attachment comment = Please attach screenshots or auxiliary documents here.
Display mode = summary

# Can add an edit column by putting Edit in the list, but it works a little cheesy, also, need to put edit.gif in the gif directory
List display = ID, Date, System, Title, Priority, Date Needed, Status, Work Order, Percent Complete, Expected Delivery, Estimated Hrs
Summary lines = 7
ID display = $message id

## Filter options
Quick filter = System, Priority, Status, Date, Work Order, Assigned To

##### The Good Stuff #########

### Attributes we are tracking
Attributes = System, Requestor, Title, Priority, Date Needed, Type, Also Notify, Subsystem, Status, Work Order, Assigned To, Percent Complete, Estimated Hrs, Actual Hrs, Date Added, Expected Delivery, Date Completed, Notifications, Completed 
### Joe DiCicco removed Estimated Hrs from Attributes to save display space. 09-16-2004

### System Picking
Options System = SDWIS{sy01}, OMMP{sy02}, CareAssist{sy03}, CareWare{sy04}, Cashfile{sy05},Vital Stats{sy06}, RPS{sy07}, CTS{sy08}, Prehospital{sy09}, HAN{sy10}, eSentinel{sy11}, NBS{sy12}, eMedX{sy13}, eNBSAuth{sy14}, Other{sy00}

### Requestor
### We might rewrite this to use the login as the standard fillin...
### Naw...don't like that idear either....but adding an e-mail that is prefilled based on requestor works
###   Preset Requestor = $long_name

Options Requestor = Mary Alvey{raa}, Aaron Cossel{rab}, Jeff Ditty{rjd}, Vic Fox{rac}, Evan Hofeld{rad}, Norma Hunt{rae}, Cheryl Hyer{ref}, Terry Lindsey{rag}, Stephen Ladd-Wilson{rsl}, Mary Leverette{rah}, Pat Meyer{rai}, Robin Peterson{raj}, Bob Rapcinski{rak}, Denise Skrypkar{ral}, Eric Stewart{res}, Tom Strand{rts}, Roger Wirt{ram}, Jennifer Woodward{ran}, Ed Wright{rao}, Mitch Zahn{rap}, June Bancroft{raq}, JA Magnuson{rar}, Michelle Barber{ras}, Eugene Gray{rat}, Other...{rzz}
### I took out extendable for now...
### Extendable options = Requestor

### Priority -- changed from radio to regular to permit use in e-mail rules
Options Priority = A-Emergency{p1}, B-Critical{p2}, C-High{p3}, D-Medium{p4}, E-Low{p5}
Preset Priority = D-Medium

### When it is needed (if there is a defined date)
Type Date Needed = date

### Type 
ROptions Type = Ad-hoc Query, Bug (Brk/Fix), Enhancement, Inquiry, Support, Other

### Also Notify
### Just a blank field holds e-mail addresses of 
Comment Also Notify = <BR><b>Below for OIS staff only.</b>

### Subsystem -- would go here but is populated based on system

### Status -- changed from radio to regular to permit use in e-mail, prefill, reply and lock rules 
Options Status = 1-Requested{s1}, 2-Need More Detail{s2}, 3-Estimated{s3}, 3a-Client Approved{s3a}, 4-Assigned{s4}, 5-In Process{s5}, 6-Delivered{s6}, 7a-Reopened{s7a}, 7b-Stalled{s7b}, 8a-Approved As Completed{s8a}, 8b-Project Needed{s8b}, 8c-Closed (No Info/Dup/Not Approved){s8c}
Preset Status = 1-Requested

### Work Order
ROptions Work Order = 1, 2, 3, 4, 5, 6+

### Estimated Effort...right now this is an integer only
### Joe DiCicco removed Estimated Hrs from here to save display space. 09-16-2004

### Actual Effort
Type Actual Effort = numeric
Comment Actual Effort = (in man-hours)

### Specify the day this was added
Type Date Added = date
Preset Date Added = $date

### Specify the expected delivery date
Type Expected Delivery = date

### When was the work request completed?
Type Date Completed = date

### Percent Complete
ROptions Percent Complete = 0%, 5%, 10%, 25%, 50%, 75%, 90%, 100%
## Preset Percent Complete = 0%

Options Completed = Yes, No
Preset Completed = No

### Don't even know if this stuff works...
Format Assigned To = 0, attribname, attribvalue, 30, 30
Format Estimated = 1, attribname, attribvalue, 3, 3
Format Actual = 1, attribname, attribvalue, 3, 3
##Format Completed = 1, attribname, attribvalue, 20, 20

######################
## The Status Specific Stuff
############################
{s1} Subst Completed = No
{s1 s3 s3 s3a s4 s5 s6 s7a s7b} Subst Completed = No
{s8a s8b s8c} Subst Completed = Yes

############################
### The System Specific Stuff
#############################

### Note that these rules can be set based on System (sy01-99), Priority {p1-5}, 
### Status {s1-9}, and Requestor {raa - rzz}

### So specifying a condition is like this:
##### {sy01} Options Assigned To = Robin Peterson, Jeff Fine
### And multiple options are like this:
##### {sy01 sy02 sy03} Options Assigned To = Robin Peterson, Jeff Fine
### And anding options are like this:
##### {sy01 & p1} Options Assigned To = Robin Peterson

### So from here you can:
### Add a little text form to the textual area...to help define what the client or staff member needs to record
### Append a little text to the textual area or prepend it
### Specify, based on all of the above options, who gets e-mails, and what the e-mails have to say...

## SDWIS
{sy01} Options Subsystem = SWTR/DBPs, ORV80, AccessDBs, Gilomatic, Alexomatic, PHP_Website, Other
{sy01} Options Assigned To = Robin Peterson{atrhp}, Jeff Fine{atjf}, Joe DiCicco{atjtd}
## Always Notify everyone on the team and notify mary alvey and evan hofeld and robin peterson
{sy01} Preset Notifications = joe.dicicco@state.or.us, robin.h.peterson@state.or.us, jeff.fine@state.or.us, mary.b.alvey@state.or.us
{sy01} Preset Assigned To = Joe DiCicco

## RPS
{sy07} Options Subsystem = RML, X-Ray, Tanning, Fiscal, Reports, Other
{sy07} Options Assigned To = Robert Johnson, Alain MacKinnon, Robin Peterson, Chae Shin
{sy07} Preset Assigned To = Chae Shin
Email System RPS = robin.h.peterson@state.or.us, alain.r.mackinnon@state.or.us

## OMMP
{sy02} Options Subsystem = AppEntry, Telephone Log, LEDS, Cards, Other
{sy02} Options Assigned To = Robin Peterson
{sy02} Preset Assigned To = Robin Peterson
{sy02} Email System OMMP = robin.h.peterson@state.or.us

## CareAssist aka ADAP
{sy03} Options Subsystem = SpendDown, Reporting, ED!, Other
{sy03} Options Assigned To = Reginald Liggins, James Soult, Leo Kaminski
{sy03 & s1} Preset Assigned To = James Soult
{sy03 & s1} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s2} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s3} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s3a} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s4} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us
{sy03 & s5} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us
{sy03 & s6} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s7a} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s7b} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s8a} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s8b} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us
{sy03 & s8c} Preset Notifications = reginald.liggins@state.or.us, james.soult@state.or.us, leo.kaminski@state.or.us, victor.j.fox@state.or.us

## HAN
{sy10} Options Subsystem = Web Server, HTML/CFM, Java Objects, E-Mail, Database, OS, CVS, Colocation, Other
{sy10} Options Assigned To = Jeff Fine, Jeff Ditty, Eric Stewart, Robin Peterson
{sy10 & s1} Preset Assigned To = Jeff Fine
{sy10} Preset Notifications = jeff.fine@state.or.us, robin.h.peterson@state.or.us, eric.e.stewart@state.or.us

## Vital Stats
{sy06} Options Subsystem = Birth, Death, Marriage, Divorce, Abortion, Fetal Death, Matched Infant Death, Other
{sy06} Options Assigned To = Reginald Liggins, Jerry Lloyd, Robert Lee, Peggy Smith
{sy06} Preset Assigned To = Reginald Liggins
Email System Vital Stats = reginald.liggins@state.or.us, jerry.lloyd@state.or.us

## CTS
{sy08} Options Subsystem = Export, Import, Reports, Other
{sy08} Options Assigned To = Robin Peterson, Tony Sukonik
{sy08} Preset Assigned To = Tony Sukonik
Email System CTS = robin.h.peterson@state.or.us

## CareWare
{sy04} Options Subsystem = Old, New, Other
{sy04} Options Assigned = Robin Peterson
{sy04} Preset Assigned To = Robin Peterson
Email System CareWare = robin.h.peterson@state.or.us

## Cashfile
{sy05} Options Subsystem = Old, New, Other, Other
{sy05} Options Assigned To = Marion Sturdevant, Bob Winfield, Tony Sukonik, Robin Peterson
{sy05} Preset Assigned To = Robin Peterson
Email System Cashfile = robin.h.peterson@state.or.us

##eSentinel
{sy11} Options Subsystem = Web, Backend, Other
{sy11} Options Assigned To = Sandra Sams, Dave O'Neill, Boris Shternberg
{sy11 & s1} Preset Assigned To = Boris Shternberg
{sy11} Preset Notifications = sandra.sams@state.or.us, stephen.g.ladd-wilson@state.or.us, boris.d.shternberg@state.or.us, david.j.oneill@state.or.us, susan.p.strohm@state.or.us

##NBS{sy12}
{sy12} Options Subsystem = Web, Backend, Other
{sy12} Options Assigned To = Sandra Sams, Dave O'Neill, Boris Shternberg
{sy12 & s1} Preset Assigned To = Dave ONeill
{sy12} Preset Notifications = sandra.sams@state.or.us, stephen.g.ladd-wilson@state.or.us, boris.d.shternberg@state.or.us, david.j.oneill@state.or.us, susan.p.strohm@state.or.us

##eMedX{sy13}
{sy13} Options Subsystem = Web, Backend, Other
{sy13} Options Assigned To = Sandra Sams, Dave O'Neill, Boris Shternberg
{sy13 & s1} Preset Assigned To = Dave ONeill, Sandra Sams
{sy13} Preset Notifications = sandra.sams@state.or.us, stephen.g.ladd-wilson@state.or.us, boris.d.shternberg@state.or.us, david.j.oneill@state.or.us, susan.p.strohm@state.or.us, eugene.gray@state.or.us

##eNBSAuth{sy14}
{sy14} Options Subsystem = Web, Backend, Other
{sy14} Options Assigned To = Sandra Sams, Dave O'Neill, Boris Shternberg
{sy14 & s1} Preset Assigned To = Dave ONeill, Sandra Sams
{sy14} Preset Notifications = sandra.sams@state.or.us, boris.d.shternberg@state.or.us, david.j.oneill@state.or.us, susan.p.strohm@state.or.us, walt.l.davis@state.or.us

#####################################################################################################
#####################################################################################################

[Completed Work Requests]
#### Open Problems
### Confirm that Also Notify E-mails work
### Fix Status Codes
## HOW do I hide archiving work requests for Non Admins?
## Change Date Needed to Date Preferred 
## Fix user menu text

##### Generic info

### The colors, etc.
Theme = default

### Short description 
Comment = ISE Completed Work Requests

### Where the data goes
Subdir = workrqc

### Time format
Time format = %B %d, %Y

... 783 more lines ...

876

Wed Jan 12 23:53:27 2005

Menu command = doesn't list

Have tried to use "Menu commands =" to list menu commands available as per:
"Menu commands = List, Back, New, Edit, Delete, Find, Config, HELP, Logout"

but it does not seem to work; with command above I get default menu 
structure.

Using:
"Find Menu commands = List, Back, New, Edit, Find, Delete, Config, Logout, 
HELP"

I get the menu I want.
Q what's the difference?????

1296

Fri Jul 22 03:15:29 2005

Date in CSV and XML in UNIX time

Q: How can dates be exported correctly in CSV and XML?
In windows version I'm getting the Unix seconds since 1970.
XML export:
<DATE>Wed Jun 22 08:29:58 2005</DATE>
<Date_Needed>1119384000</Date_Needed>
<Date_Added>1119470400</Date_Added>

the date record added is good and readable, the two user defined dates are Unix and not real useful in Excel.

Same behavior is the CSV file, the date record added is good, the two user defined dates are Unix seconds.

Now when E-log emails the records all the dates are good - ie readable dates.

So what can be done to make all the dates look like dates?

1310

Mon Jul 25 19:15:33 2005

Re: Date in CSV and XML in UNIX time

Stefan Ritt wrote:

PJ Meyer wrote:

So what can be done to make all the dates look like dates?

Simply upgrade to 2.6.0beta where this problem has been solved.

I did upgrade to "2.60-beta2" of the Windows binaries - June 16th date stamps on Elog.exe and Elogd.exe.
I'm still getting dates that are in "Unix time"

Anything else?

1316

Mon Jul 25 22:27:06 2005

Re: Date in CSV and XML in UNIX time

Stefan Ritt wrote:

PJ Meyer wrote:

Stefan Ritt wrote:

PJ Meyer wrote:

So what can be done to make all the dates look like dates?

Simply upgrade to 2.6.0beta where this problem has been solved.

I did upgrade to "2.60-beta2" of the Windows binaries - June 16th date stamps on Elog.exe and Elogd.exe.
I'm still getting dates that are in "Unix time"

Anything else?

I just tried again myself. Put following into elgod.cfg:

[demo]
Attributes = Author, Category, Arrival
Type Arrival = Date

type in one entry, did a XML extract, and got

<?xml version="1.0" encoding="ISO-8859-1"?>
<!-- ELOGD Version 2.6.0-beta2 export.xml -->
<ELOG_LIST>
	<ENTRY>
		<MID>1</MID>
		<DATE>Fri Jul 22 22:50:34 2005</DATE>
		<Author>sr</Author>
		<Category>Problem</Category>
		<Arrival>7/25/2005</Arrival>
		<TEXT></TEXT>
	</ENTRY>
</ELOG_LIST>

where the date looks ok. So what do you do differently?

Not sure where we differ....

My cfg:
Attributes = System, Requestor, Title, Priority, Date Needed, Type, Also Notify, Subsystem, Status, Work Order, Assigned To, Team Lead, Percent Complete, Estimated Hrs, Actual Hrs, Date Added, Expected Delivery, Date Completed, Notifications, Completed
Options Priority = A-Emergency{p1}, B-Critical{p2}, C-High{p3}, D-Medium{p4}, E-Low{p5}
Preset Priority = D-Medium
Type Date Needed = Date

XML Extract:
<?xml version="1.0" encoding="ISO-8859-1"?>

<ELOG_LIST>

<ENTRY>
<MID>585</MID>
<DATE>Wed Jun 22 08:29:58 2005</DATE>
<System>SDWIS</System>
<Requestor>Other...</Requestor>
<Title>EDI rejects report to George WAUN</Title>
<Priority>B-Critical</Priority>
<Date_Needed>1119384000</Date_Needed>

Q: could it be the spaces in Attribute name????
Or the differences between Linux and Windows ports?

1343

Wed Jul 27 02:15:59 2005

Problems with beta 3 (Follow-on to CVS/XML msg 1296)

Ok downloaded and installed beta 3
can get xml and cvs with dates as date! verrry haaapppppy! Smile

but something happened to the css.
i'm getting white background and no icons anywhere.

so tried to install in a clean location as it comes out of the box with no changes. get white background, no colour.

tried moving css files, graphic files, etc, around - nothing.

emptied bowser caches (IE and Opera)
deleted appropriate cookies
stop and started many time.

and still at the end of the day - i get a white background only, no colour what so ever.

also get page not found when clicking on a row to edit entry.
example: http://dhsdlj159941.hr.state.or.us/demo/1
is record #1 in demo table, elog can't display it when i click on it in the list window.

any ideas?

1354

Thu Jul 28 03:08:19 2005

Re: Problems with beta 3 (Follow-on to CVS/XML msg 1296)

Stefan Ritt wrote:

PJ Meyer wrote:

That's strange. Can you check if elog finds it's own host properly? The CSS file should be under

http://dhsdlj159941.hr.state.or.us/demo/default.css

and if you look at the HTML source of you standard page you should see something like:

<link rel="stylesheet" type="text/css" href="http://dhsdlj159941.hr.state.or.us/demo/default.css">

Could it be that elog places something else than "dhsdlj159941.hr.state.or.us" as the host name? If so, you could override this with following statement in elogd.cfg:

URL = http://dhsdlj159941.hr.state.or.us/

That should also fix your other problem.

OK tried all that and nothing. html source reads like it should.

I can see the discussion/forum here site as it should be

I updated a working setup from 2.54 to 2.60.beta3 and I get the white background with no colours on the restart of Elogd. Going back to 2.54 brought back the colours.
this is the source <link rel="stylesheet" type="text/css" href="http://ISE-DEVEL1-OLD/default.css">.
Works in 2.54, does not seem to work in 2.60beta3

I've tried coping the default.css file to everyplace i could think of and then a few more places. Wink

This has happened on NT 4 server, 2000 server, and XP client machines. Brand new installs (server never saw elog before), upgrades in place, etc, etc, etc. Wish we could run linux in the shop.

Tried in the cfg file:
Resource dir = c:\e-log
Logbook dir = c:\e-log\logbooks
Theme = default
CSS = default.css

This is so strange.
Any ideas on where to go in trouble shooting this?

1355

Thu Jul 28 04:27:30 2005

Response is very slow with beta3

I finally got 2.60 Beta3 running on my server (explicit statements in cfg for most of the defaults)

Now I'm seeing a veerrry slooooow response time - over 3 minutes to open a logbook vs 10 sec in 2.54
Utilization of CPU runs to 60% on elogd.

Tried slimning down elog.cfg, 'emptying' userlog file (actually renamed so Elog created a new one).

Still 2.60b3 is very slow to respond.

When I rolled back to 2.54 speed was fast again.

Any ideas?

this is on a dual processor Win2000 server with 2 gb memory.

attached is the elog.cfg if that helps.

i'm stumped

7/28 Follow-up testing and trials

When I stopped using a password file - speed was quick and responsive (on test book with no password file speed was good which got me thinking about the password file)
When I added back in the 'old' xml password file - slow response
I created new password file with only one user - slow response (took almost 3 minutes to save new account)

I've attached the password file so you can try it out if yo want....

This has me very stumped.

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ELOG V3.1.5-3fb85fa6