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ID Date Icon Author Author Email Category OS ELOG Version Subjectdown
  1877   Thu Jul 13 15:25:44 2006 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.6.1-1681Re: Elogd.exe crashes on windows

Tim Fowler wrote:
I have elog setup to send emails based on the priority of one of the attributes. When a new entry is created, the emails are sent successfully, however if the entry is edited or if you changed the attribute, elogd.exe will crash with a memory access error.

I have tried this and received the same results on different computers and different versions on Elog down to versions 2/6.0 beta 5. (it works correctly in that version).

The attribute in question is setup something like below:

Attributes = Ticket #, Site, Shift, Type, Area, System Name, Description, Priority, Status, Total Down Time, Last Revision

...(omitted config)

Options Priority = High, Medium, Low

...(omitted config)

Use Email Subject = $Site -- $System Name $Description
Use Email From = testuser@myexample.com

;Send email if priority is set to high
Email Priority High = testuser2@myexample.com

Display Email recipients = 1
Email Format = 14


This problem has now been fixed in version 2.6.2.
  65936   Wed Jul 30 10:06:57 2008 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.73-1.exeRe: Elogd.exe crashes almost everyday

jh wrote:

My Elog running on windows 2003 sp1 is crashing with this error "  Faulting application elogd.exe, version 0.0.0.0, faulting module elogd.exe, version 0.0.0.0, fault address 0x00061330."  the version of elogd.exe is  has a built date of 2/22/2008.  Will upgrading to the latest windows binary resolve this issue?    Thanks!!

 I would give it a try!

  445   Sun Oct 26 17:04:59 2003 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.3.9Re: Elogd.exe Crashes When There are too Many Replies to Replies...
>   We have been using Elog successfully as a shiftlog book for over a month 
> now, but I recently ran into an annoying bug, I think.
>   We had a thread that was created and was being replied to over several 
> days.  We first replied to the original thread and then each subsequent 
> reply was a reply of the previous reply.  When the thread reached above 13 
> of these, the elogd.exe would crash everytime a user attempted to select 
> the logbook that contained the enormous thread.  
>   I found the only workaround was to manually delete the offending entry 
> from the log file and to instruct my users to not reply to replies unless 
> absolutely necessary.  I have been able to replicate this error across the 
> rest of my logbooks as well.  If there is any more information you may 
> need, please feel free to contact me.

Sorry my late reply, I was pretty busy these days...

I tried to reporduce your problem, but without success. Have a look at

http://midas.psi.ch/elogdemo/Linux/32

where I replied 20 times producing a very long thread without any problem. So 
can you reproduce your problem? I suspect that there was some other problem, 
since the number of replies is internally not limited in any way. If you 
again get into a situation where elodg.exe crashes on the *DISPLAY* of some 
message, you can send me the offending file xxxxxxa.log directly by email and 
I can analyze it. Only if I can reproduce a problem, I can fix it.

- Stefan
  448   Tue Nov 11 13:49:50 2003 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.3.9Re: Elogd.exe Crashes When There are too Many Replies to Replies...
I found a stack overflow if there are too many replies. This has been fixed in 
the current CVS verson of elogd.c and will be incorporated into the next release.
  456   Fri Nov 21 07:59:50 2003 Reply Christopher Jonescjjones@zombieworld.comBug reportWindows2.3.9Re: Elogd.exe Crashes When There are too Many Replies to Replies...
> I found a stack overflow if there are too many replies. This has been fixed in 
> the current CVS verson of elogd.c and will be incorporated into the next release.

Many thanks for your quick reply to this issue.  I have also noticed that when 
moving a log entry that contains as few as 4 replies to replies with the "Move to" 
command that the elog server will crash.  I ran into this issue many times when I 
created a new logbook and was trying to move some of the longer threads into it.  
Please let me know if you would like me to send some sample entries from our 
logbook that illustrate this.

Thanks,
Chris    
  67909   Thu May 14 05:13:34 2015 Reply Andreas Luedekeandreas.luedeke@psi.chQuestionWindows3.1.0Re: Elogd synchronisation with remote server
> I came accross the admin guide and I was reading / searching for a way to sync logbooks across sites...
> elogd mention "-m" and "-M" ... not elog but elogd... with that description :
> synchronize logbook(s) with remote server

If you would have followed the shown link to the "elogd.cfg syntax page", you would have found the chapter Mirroring:
https://midas.psi.ch/elog/config.html#mirroring

> Does it sync all logbooks ? 

Not necessarily, but that is the default.

> is there any examples somewhere or advice ?

See above: you'll find examples under #mirroring

> Thanks :)

You're welcome.
  66914   Wed Sep 22 14:37:10 2010 Reply Stefan Rittstefan.ritt@psi.chBug reportWindows2.8Re: Elogd service crashes on "reply" with percent character in subject line

Mike Zuber wrote:

My logbook kept crashing whenever I tried to reply to an existing entry. I found that the percent sign "%", when used in the subject line, will crash the elogd service when you try to reply to the entry. This appears to only happen with windows installations. I tested this on your Linux logbook and it didn't crash.

Here is the message taken from the Windows event viewer after the crash:
An unhandled win32 exception occurred in elogd.exe [5224].

Thank you for Elog, you have done a good job with it.  It is a great logbook.

Mike

I could not reproduce your problem. I tried the very simple config file:

[Demo]
Attributes = Author, Subject

and the problem did not occur (see attachment). Can you try the most recent version (elog280-4.exe) with this simple configuration. Maybe you have a more complicated configuration which causes the problem. In that case please send it to me, so that I can reproduce the problem.

Attachment 1: Capture.png
Capture.png
  66920   Thu Oct 14 17:50:56 2010 Reply Mike Zubermdz0739@yahoo.comBug reportWindows2.8Re: Elogd service crashes on "reply" with percent character in subject line

Stefan Ritt wrote:

Mike Zuber wrote:

My logbook kept crashing whenever I tried to reply to an existing entry. I found that the percent sign "%", when used in the subject line, will crash the elogd service when you try to reply to the entry. This appears to only happen with windows installations. I tested this on your Linux logbook and it didn't crash.

Here is the message taken from the Windows event viewer after the crash:
An unhandled win32 exception occurred in elogd.exe [5224].

Thank you for Elog, you have done a good job with it.  It is a great logbook.

Mike

I could not reproduce your problem. I tried the very simple config file:

[Demo]
Attributes = Author, Subject

and the problem did not occur (see attachment). Can you try the most recent version (elog280-4.exe) with this simple configuration. Maybe you have a more complicated configuration which causes the problem. In that case please send it to me, so that I can reproduce the problem.

 Thank you Stefan for your help on this. I am using version 2.8.0 built Aug 2, 2010 rev 2312. I tried your configuration file and the problem did not occur. Using my config file the elogd crashes using the % sign in the subject when replying to the entry. So the problem is something in my config file. After checking through my config file and remming out individual lines and testing, I found that the following statement is causing the problem:

Preset on reply subject = Re: $Subject

I was using this to put the "Re:" on the replies.

The only problem now is I don't get the "Re:" in the subject on replies. Am I doing something wrong to cause this? My config file is attached.

Thanks,
Mike

Attachment 1: elogd.cfg
[global]
port = 8888
Theme = default
Guest menu commands = Login, Find, Help
Guest find menu commands = Login, Find, Help
List Commands = New, Find, Select, Last Day, Help
Menu commands = List, Edit, Delete, Reply, Duplicate, Help, Move to
Page title = PCC ELOG
Password file = _#####
Admin user = zubermd, Admin
Suppress Email to users = 1
Self register = 1

[PX-1]
Comment = PCC Logbook for PX-1
Display mode = summary
Attributes = Author, Date of Event, Type, Category, Callout, Subject
Preset Author = $long_name
; this attributes cannot be changed
Locked Attributes = Author
Options Type = PM, Project Work, Problem, Fix, Question, Info, Other
ROptions Callout = Yes, No
Preset Callout = No
Options Category = Hardware, Software, Other
Extendable Options = Category
Required Attributes = Subject, Type, Category
List Display = Date, Subject, Author
Type Date of Event = date
Preset Date of Event = $date
Time format = %m/%d/%Y, %H:%M
Page Title = ELOG - $subject
Reverse sort = 1
Thread display = $Subject, entered by $Author on $Entry time
;Preset on reply subject = Re: $Subject
Preset on reply author = $long_name
Quick filter = Date, Type, Category, Callout, Subtext
;users can only edit their own entries
Restrict edit = 1

ELOG V3.1.5-3fb85fa6