> > But I want a duplicate entry of the entry.... so that I can reuse the text and other
> > items and just change the entrys that need to be changed.
> >
> > E.g, you have a work request from one user with some kind of solution on it, then you
> > get a similar request from another user and you want to have almost the same
> > information in a new entry. Then you just want to create a copy of the old case and
> > change whatever needs to be changed.
> >
> > I'm not sure if you understand what I tries to do?
>
> Now I understand. What you ask for is not possible right now, but I put it on the
> wishlist. The best would be to add a new command "Duplicate" to the menu, which lets you
> do exactly what you want.
Thank you!
Or what I understand with "Resubmit as new entry", keep the old and create a new entry.
Perhaps you can trigger behavior of resubmit with a switch?
Duplicate Resubmit = 1
(default to 0 - old behavior)
or your idea is good as well.
Or just update the Entrytime if you are using Copy To:
EntryUpdate Copy To = 1
with also solves my case.
(and switch for Move To as well?)
Have a nice evening,
Best regards
Michael |