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icon5.gif   Elogd hangs while uploading bmp attachment, posted by David Wallis on Tue Oct 30 22:47:15 2012 
    icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Pilgram on Wed Oct 31 12:14:41 2012 
       icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Wallis on Wed Oct 31 16:08:40 2012 
          icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Pilgram on Wed Oct 31 16:22:57 2012 
             icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Wallis on Wed Oct 31 18:04:47 2012 
                icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Pilgram on Wed Oct 31 18:26:49 2012 
    icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by Andreas Luedeke on Wed Oct 31 17:20:14 2012 
       icon2.gif   Re: Elogd hangs while uploading bmp attachment, posted by David Wallis on Wed Oct 31 18:51:31 2012 
Message ID: 67370     Entry time: Wed Oct 31 17:20:14 2012     In reply to: 67366     Reply to this: 67373
Icon: Reply  Author: Andreas Luedeke  Author Email: andreas.luedeke@psi.ch 
Category: Question  OS: Linux  ELOG Version: 2.9.2 
Subject: Re: Elogd hangs while uploading bmp attachment 

David Wallis wrote:

I'm running elog 2.9.2 on a Red Hat 6.3 server. This installation has been running for some time on a Solaris server, and was recently moved to the RHEL server.

When a user tries to upload a .bmp attachment, the upload never completes, eventually timing out with a proxy error. At that point, the elogd process stops responding to requests and needs to be restarted. Nothing is in the log file other than a "Listening" message when elogd starts up. Png and pdf attachments seem to work fine. I was able to convert an image from .bmp to .png and upload, but that's not practical for my user.

ImageMagick 6.5.4-7 is installed on the server. Everything else seems to be working normally.

Is this a known problem, or have I missed something that needs to be installed on the RHEL server?

 Hi David,

I've just tested it on my server running ELOG V2.9.0-2414, Scientific Linux 5.7 (RHEL 5.?) with ImageMagick 6.2.8: the attachment is uploaded but no preview is generated. No problem with the server.

What was the behaviour of your Solaris system? Did it upload? Did it create a preview?

BMP files are - in my experience - often very large. Could it be a file size problem? Did you try with a small BMP image?

Kind Regards
Andreas
 
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