Hi,

We have set up a elog server at our institute. The configuration file is
attached. We have the following queries:

1. When replying to another reply in a thread, the author_name attribute is
not substitued (as desired). Since this is a mandatory field, we are not
able to send the reply message. However, reply to the originial message
works fine.

2. "Use Email From = string" prepends an additional "" to the "From"
field in the e-mails.

3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
However when we add "Category" attribute to this list, it breaks.

Can someone help us?

Suggestions and tips will be thankfully recieved.

What you can try is to debug the communication between elogd and the SMTP
server. Just turn on logging via

Logfile = log.txt
Logging level = 3

After sending email, you see the conversation in log.txt. Maybe this gives you
some hints.

> 1. When replying to another reply in a thread, the author_name attribute is
> not substitued (as desired). Since this is a mandatory field, we are not
> able to send the reply message. However, reply to the originial message
> works fine.

Preset on reply Author = $long_name

Do not use "Remove on reply".

> 2. "Use Email From = string" prepends an additional "" to the "From"
> field in the e-mails.

This has been fixed recently, please update.

> 3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
> However when we add "Category" attribute to this list, it breaks.

I tried to use your config file and add

Fixed attributes reply = Subject, Category

and it worked as expected. What kind of "break" did you observe?

> > 1. When replying to another reply in a thread, the author_name attribute is
> > not substitued (as desired). Since this is a mandatory field, we are not
> > able to send the reply message. However, reply to the originial message
> > works fine.
> 
> Preset on reply Author = $long_name
> 
> Do not use "Remove on reply".

This worked. Thanks.

> 
> > 2. "Use Email From = string" prepends an additional "" to the "From"
> > field in the e-mails.
> 
> This has been fixed recently, please update.

Agani, thanks for the information.

> 
> > 3. "Fixed Attributes Reply = Subject" fixes the subject line while replying.
> > However when we add "Category" attribute to this list, it breaks.
> 
> I tried to use your config file and add
> 
> Fixed attributes reply = Subject, Category
> 
> and it worked as expected. What kind of "break" did you observe?

For me, when I put the Category in the fixed attributes for reply, I see the
Category but when I actually try to send the message - it says Category not
entered. I am sure I am doing something very stupid. Please help.

- Anand.

> For me, when I put the Category in the fixed attributes for reply, I see the
> Category but when I actually try to send the message - it says Category not
> entered. I am sure I am doing something very stupid. Please help.

No, it was a bug, which I could reproduce now. I fixed it in revision 1.554. It will
be contained in the next release.

> I am trying to use the command line utility elog. Some of the attributes 
> that I have setup are multiple options. When I run the command line 
> utility to create a new message, any attribute that is setup with multiple 
> options will not be filled in. The syntax I am using is as  follows:
> 
> elog -h localhost -p 8080 -l Lab -a "Site=xxxx" -a "Area=System" -
> a "Priority=Low" -a "Shift=1" -a "Status=Open" -m text.txt
> 
> Site and Area are defined in the config file as MOptions. Is there a way 
> to use this feature with multiple options on attributes with the 
> attributes = to one or more variables?

For MOptions, you have to append an "_n" to each attribute to distinguish
different options for the same attribute, like

elog -h localhost -p 8080 -l Lab -a "Site_0=Home" -a "Site_1=Work" ...

Even if you only use one attribute, the trailing "..._0" is necessary. I will
add a note to the documentation.

I am trying to run eLog under Apache 2 on my FreeBSD 5.3 server.  I started
the daemon with "elogd -n <my hostname> -p 8080" and when I connect to my
server on that port, I get a 500 server configuration error.  The Apache log
contains this:

malformed header from script. Bad header=Please specify hostname.: elog

I am running elogd 2.5.7-1 built Feb 14 2005, 09:55:19 revision 1.558

Any assistance would be greatly appreciated!

-Erich-

> I am trying to run eLog under Apache 2 on my FreeBSD 5.3 server.  I started
> the daemon with "elogd -n <my hostname> -p 8080" and when I connect to my
> server on that port, I get a 500 server configuration error.  The Apache log
> contains this:
> 
> malformed header from script. Bad header=Please specify hostname.: elog

- make sure your proxy definition in httpd.conf is correct and it uses port 8080
- start elogd with the "-v" flag to see the communication between Apache and elogd
- maybe you might need an "URL = http://<my hostname>/<elog dir>/" in the config
file