Anyone have any luck reproducing the error? or have suggestions on how to fix it?

Hi,

we have a problem. After windows updates, the elog service doesn´t start:

What can we do?

Best regards,

Markus

After I uninstalled the software and reinstalled, the function is working again.

Thanks.

Best regards,

Markus

I have 4 services running on a Windows Server 2008 R2 machines, 4 separate logs, only one of them is doing this, but that could be because only one of them is trying to delete records once they are posted, I cannot say.

On that one log, everything runs fine until they try to delete a record, and they are doing it under the admin login, but the service hangs.  anyone trying to log in get the 404 error that the page is not available.  to clear it I have to open Manage/Services and then Task Manager.  First I kill the process for that log book, then I can restart the service and everything is back.. trying to stop the service and then start it, or just restart the service, this does no good, in fact, it will hang at stopping the service.. it is not responding at all.  this happened to the same log when I had this on the original Windows Server 2003, so it is not new.. they just don't delete things for a long time, then they seem to do it every week, more than once.. and usually at night or on the weekend. (are they just doing it to mess with me?  Maybe, but I do not think so since it would not get me in trouble if I were busy, out of town or just not home and could not get to it until the next business day and they know this..

Any ideas what could cause this?

My Configuration is as follows, with only the names changed to protect the guilty:

[global]
port = 8081
SSL = 1

css = solar.css
password file = PWFILE
self register = 0
login expiration = 0
restrict edit = 1

Allow Password change = 0
List Menu Commands = New, Find, Select, Config, Help
Menu Commands = List, New, Edit, Delete, Reply, Help
Enable Attachments = 0
show attachments = 0
display mode = summary

admin users = admin,ME
login users = user,ME,user2,user3
deny config = user,ME,user2,user3
deny delete = user,ME,user2,user3
deny edit = user,ME,user2,user3

Welcome Title = <p><font size=6 color=white> S---- T------ Furnace Logs</font><br><font size=3 color=white> These logs are C---------- Confidential: </font> <font size=3 color=55ff55> Green </font>
Attributes = Badge, Run, Recipe, Mod, Rebraze, W.O., Operation, Item, Qty
Options Mod = Boolean
Options Rebraze = Boolean

list display = date, Badge, Run, Recipe, Mod, Rebraze, W.O., Operation, Item, Qty

Options Recipe = AN001, AN002, AN003, AN004
Extendable Options = Recipe
Required Attributes = Badge, Recipe, W.O., Operation, Item, Qty
default encoding = 1
allowed encoding = 1
allow HTML = 0
suppress default = 3
suppress email on edit = 3
display email recipients = 0

[V8]
Theme = default
Comment = V8 Furnace Log Data Owner: B. Sands
Preset Run = V8-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V9]
Theme = default
Comment = V9 Furnace Log Data Owner: B. Sands
Preset Run = V9-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V10]
Theme = default
Comment = V10 Furnace Log Data Owner: B. Sands
Preset Run = V10-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V11]
Theme = default
Comment = V11 Furnace Log Data Owner: B. Sands
Preset Run = V11-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V12]
Theme = default
Comment = V12 Furnace Log Data Owner: B. Sands
Preset Run = V12-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[V13]
Theme = default
Comment = V13 Furnace Log Data Owner: B. Sands
Preset Run = V13-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[Freezer]
Theme = default
Comment = Freezer Furnace Log Data Owner: B. Sands
Preset Run = Fre-%Y-####
Preset recipe = None
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

[MyTest]
Theme = default
List Menu Commands = New, Find, Select, Config, CSV Import, Help

Comment = MyTest Log
Preset Run = MT-%Y-####
Locked Attributes = Run
Page Title = ELOG - $subject
Reverse sort = 1
Quick filter = Date

Elog V2.9.1-2435 if it matters. 

It is time again to install the certs for SSL in Elog, and the standard openssl command line does not seem to produce the files that I need in order to get it working on my system.

I copied the file to my trusty linux server and ran the command "openssl pkcs12 -in cert.p12 -clcerts -out cert.pem " as I did last time, last time I got a nice little .crt and .key file.. this time.. no such luck.. I can get by with the guys just hitting the continue and go past the expired cert notice for a bit.. but if I cannot fix it reasonably soon.. well, it won't be pretty for me.. <grin>

Any ideas that anyone can give will be appreciated.. this is a bit outside my usual duties around here..

I'm not an expert in this field, but I think openssl is not meant to create a certificate for you, it is meant to create a certificate request form (CSR) and then you buy the certificate with that form from a vendor. Once you have the certificate then you just need to copy it to the right place for ELOG (or Apache) to use it, you don't need openssl for that.

You can have a look at: http://www.rackspace.com/knowledge_center/article/generate-a-csr-with-openssl

Good luck!

PS: This is of course an openssl question: another forum could may be more helpful?

Sorry for the novice question, but can anyone tell me where the ".txt" document is suppose to reside for the "Preset text" statement to find it? I have a "test.txt" document in the "Template" file but all "Preset text = test.txt" does is print "test.txt" in the comment section.

Thanks,  Mike

 for what it is worth, if anyone else is doing this.. try

openssl pkcs12 -in file.pkx -nodes -out file.pem

I have what I need and all is well!