My apologies for posting this question. I have found the solution.

We had two log books each with the same variable called "Ticket" but different values. When an entry from one was Moved to the other the counter was confused. I had to manually change the value of "Ticket" to match the convention of the log book that the entry was now in.

Thanks

> > Is there something else  which is making this difficult to do?
> 
> Not really, but hsearch() & Co. are not available under Windows, so I have to extract the
> source code from the GNU C libarary or so. Since the last discussion I had lots of other
> topics on my to-do list, such as mirroring and cloning, but the speed issue is getting more
> and more up on the priority list.

Speaking of windows I'd like to note that when I moved my call tracking config from a slow BSD
system (PPro 200Mhz) to a faster windows system (P3 733M) I noted a huge slow down in the
interface.  Talking about perhaps 1-2 seconds before to 10-15 seconds after.  Using
sysinternals file monitor I see that elogd is hammering each log file in the directory.  Not
sure what else is going on.  309 log files - only 1.25Meg.  

Anything I can do short of pruning down the files?

[Edit:  In both cases above my default view is filtered and sorted - so that I only see things
with a specific status.  Taking away the filtering resolves this hit - but does not explain the
speed difference between platforms.]

-D

 Hi, 

One question, is possible activate auto-save while write a new "ticket"?

Thanks very much.

 Hi all,

I would like to create a new entry remotely.

I would like that when the macro run, the macro automatically create a new entry in my Elog.

I was searching, but i don't saw any thing about this.

Is possible to do a new entry remotely?

Thanks for all.

 I would like to put between two entries a new entry.

My Users forgot to put a entry, and now they would like to put a new entry between olders entries.

For Example:

We have 10 entries order by Id:

300

301

302

...

They want to put between the entry 300 and 301 a new entry.

Is possible to do this feature?

Thanks! 

Dear all,

Is it possible to have a dynamic "preset text" option without remplace text if it has changed?

I would like to switch the template file depending on the attribute value (Type). 

If user already started editing the text body, on change (Type) he could lose this data. 

I'm using this example code :
Attributes = Type, Subject
Options Type = One{1}, Two{2}, Three{3}
Show text = 0

{1} Preset text = text1
{2} Preset text = text2
{3} Preset text = text3
{1,2,3} Show text = 1

I the attribute type change the user lost the data, because the text has been replaced.

Any idea about how to solve it?

Thanks!
Cheers

thanks Andres for your response!

I was thinking that it cannot be possible, but , I had to try to ask in the forum.

for my question, I think that this could be left on user responsibility to take care about it, and add a comment the the text fied, explaining that will be erased the html text on change the text field.

Thanks four your time.

Hello,

I have just installed elog onto an ubuntu focal server using <sudo make install> and I am unable to create new entries.

When I access the log via a windows PC connected to the local network, I can see the demo logbook with the 1 test post, but I cannot create or edit anything.

Attempting to post throws the error:

New entry cannot be written to directory "/usr/local/elog/logbooks/demo/"

Please check that it exists and elogd has write access and disk is not full.

Please point me in the right direction to correctly set permissions and create aditional log books.

Thanks,

Dan