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68644
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Wed Jul 19 10:14:44 2017 |
| Andreas Luedeke | andreas.luedeke@psi.ch | Question | Linux | 2.9.2 | Re: Email Notification (Not) Initiated by elog Client Utility | If that is your command then it is obvious why no email is send:
you do set "Type=Type", but only for "Type=Problem(s)" and "Category=TDAQ" you would send an email.
Instead of writing "-h host" you should as well define the actual hostname, like "-h midas.psi.ch", likewise for all other parameter.
Phil Rubin wrote: |
Thank you for responding.
I thought I provided the command at the end of the note:
/usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
This results in an entry being appropriately logged in Notebook with the correct author, type, category, subject, and text. The only problem is that, when the type is such that email notification should be sent to the list associated with category, it is not sent.
For the record, I reconfigured elogd.conf so that parentheses are no longer there, but this made no difference, so this isn't the problem.
Sorry for forgetting these details: bash shell; linus version 2.6.32-696.el6.x86_64
Andreas Luedeke wrote: |
Yes, parentheses in field content might be difficult to pass from a shell command. You did not even mention which Linux shell you are using and you did not show the actual elog command. Maybe you want to add that information?
Phil Rubin wrote: |
Our configuration sends out e-mail notifications based on a hierarchy of attributes, and works fine with WEB submissions, but not with client utility submissions (no notifications are sent; the log doesn't show it even trying to send any: 14-Jul-2017 18:36:01 [rubinp@nn.nn.nn.nn] {Notebook} NEW entry #0) . Since notification is the default (suppression requires -x), I presume there is something wrong with the way we're going about this. Can you see what it is? Could it be the parentheses in the type Problem(s), which have to be sent at the shell in the client command as Type=Problem\(s\)?
[global]
.
Suppress Email to users = 1
.
[Notebook]
.
Attributes = Author, Type, Category, Subject
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = ... TDAQ ...
.
{1} Email Category TDAQ =
{2} Email Category TDAQ = user1@aa.bb, user2@cc.dd,...
{3} Email Category TDAQ =
.
Use Email Subject = Elog Notice: $subject
Command: /usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
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68645
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Wed Jul 19 10:25:08 2017 |
| Phil Rubin | rubinp@cern.ch | Question | Linux | 2.9.2 | Re: Email Notification (Not) Initiated by elog Client Utility | I didn't realize you required every detail of the command, since the entry is being logged, but here is an example (only the user information is blanked out):
/usr/local/bin/elog -h vmna62s1 -p 8080 -l NA62Logbook -u xxxx xxxx -a Author=Rubin -a Type=Problem\(s\) -a Category=Elog -a Subject="Client Initiated E-mail Notification" "Tests"
From elogd.cfg:
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = Access, Beam, CHANTI, CHOD, Computer/Network, DCS/DSS, Elog,
GTK, HASC, IRC/SAC, KTAG, LAV, LKr, MUV, NewCHOD, Online Monitor, RICH, Run, Run
Control, Shift, STRAW, TDAQ
{1} Email Category Elog =
{2} Email Category Elog = Philip.Rubin@cern.ch
{3} Email Category Elog =
The TDAQ-category command that is misbehaving is essentially identical:
/usr/local/bin/elog -h vmna62s1 -p 8080 -l NA62Logbook -u xxxx xxxx -a Author="Run Control" -a Type=Problem\(s\) -a Category=TDAQ -a Subject="Board Reload" "KTAG4"
Andreas Luedeke wrote: |
If that is your command then it is obvious why no email is send:
you do set "Type=Type", but only for "Type=Problem(s)" and "Category=TDAQ" you would send an email.
Instead of writing "-h host" you should as well define the actual hostname, like "-h midas.psi.ch", likewise for all other parameter.
Phil Rubin wrote: |
Thank you for responding.
I thought I provided the command at the end of the note:
/usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
This results in an entry being appropriately logged in Notebook with the correct author, type, category, subject, and text. The only problem is that, when the type is such that email notification should be sent to the list associated with category, it is not sent.
For the record, I reconfigured elogd.conf so that parentheses are no longer there, but this made no difference, so this isn't the problem.
Sorry for forgetting these details: bash shell; linus version 2.6.32-696.el6.x86_64
Andreas Luedeke wrote: |
Yes, parentheses in field content might be difficult to pass from a shell command. You did not even mention which Linux shell you are using and you did not show the actual elog command. Maybe you want to add that information?
Phil Rubin wrote: |
Our configuration sends out e-mail notifications based on a hierarchy of attributes, and works fine with WEB submissions, but not with client utility submissions (no notifications are sent; the log doesn't show it even trying to send any: 14-Jul-2017 18:36:01 [rubinp@nn.nn.nn.nn] {Notebook} NEW entry #0) . Since notification is the default (suppression requires -x), I presume there is something wrong with the way we're going about this. Can you see what it is? Could it be the parentheses in the type Problem(s), which have to be sent at the shell in the client command as Type=Problem\(s\)?
[global]
.
Suppress Email to users = 1
.
[Notebook]
.
Attributes = Author, Type, Category, Subject
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = ... TDAQ ...
.
{1} Email Category TDAQ =
{2} Email Category TDAQ = user1@aa.bb, user2@cc.dd,...
{3} Email Category TDAQ =
.
Use Email Subject = Elog Notice: $subject
Command: /usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
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68646
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Wed Jul 19 13:37:33 2017 |
| Andreas Luedeke | andreas.luedeke@psi.ch | Question | Linux | 3.1.3 | Re: Email Notification (Not) Initiated by elog Client Utility | Okay, I can confirm that this does not work. It is likely related to the disclaimer in the ELOG documentation (https://midas.psi.ch/elog/config.html#conditional)
Conditional attributes are usually only used for change items in the entry form.
I guess that the "Email" command never worked with conditional attributes. I use the "Email" command and conditional attributes extensively, but I've never tried before to use "Email" in a condition.
I've tested the functionality with the following minimal configuration for the latest ELOG version 3.1.3-aded4ae :
Attributes = A, B
Options A = X{1}, Y{2}
Options B = N, M
{2} Email B M = andreas.luedeke@psi.ch
The following elog command creates the desired entry, but does not send out an email. Creating the identical entry via the web form does initiate the email.
elog -u <user> <password> -h <host> -p 80 -l <logbook> -a "A=Y" -a "B=M" -n 1 "entry by elog cmd"
Thank you Phil for pointing out the problem.
Cheers, Andreas
Phil Rubin wrote: |
I didn't realize you required every detail of the command, since the entry is being logged, but here is an example (only the user information is blanked out):
/usr/local/bin/elog -h vmna62s1 -p 8080 -l NA62Logbook -u xxxx xxxx -a Author=Rubin -a Type=Problem\(s\) -a Category=Elog -a Subject="Client Initiated E-mail Notification" "Tests"
From elogd.cfg:
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = Access, Beam, CHANTI, CHOD, Computer/Network, DCS/DSS, Elog,
GTK, HASC, IRC/SAC, KTAG, LAV, LKr, MUV, NewCHOD, Online Monitor, RICH, Run, Run
Control, Shift, STRAW, TDAQ
{1} Email Category Elog =
{2} Email Category Elog = Philip.Rubin@cern.ch
{3} Email Category Elog =
The TDAQ-category command that is misbehaving is essentially identical:
/usr/local/bin/elog -h vmna62s1 -p 8080 -l NA62Logbook -u xxxx xxxx -a Author="Run Control" -a Type=Problem\(s\) -a Category=TDAQ -a Subject="Board Reload" "KTAG4"
Andreas Luedeke wrote: |
If that is your command then it is obvious why no email is send:
you do set "Type=Type", but only for "Type=Problem(s)" and "Category=TDAQ" you would send an email.
Instead of writing "-h host" you should as well define the actual hostname, like "-h midas.psi.ch", likewise for all other parameter.
Phil Rubin wrote: |
Thank you for responding.
I thought I provided the command at the end of the note:
/usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
This results in an entry being appropriately logged in Notebook with the correct author, type, category, subject, and text. The only problem is that, when the type is such that email notification should be sent to the list associated with category, it is not sent.
For the record, I reconfigured elogd.conf so that parentheses are no longer there, but this made no difference, so this isn't the problem.
Sorry for forgetting these details: bash shell; linus version 2.6.32-696.el6.x86_64
Andreas Luedeke wrote: |
Yes, parentheses in field content might be difficult to pass from a shell command. You did not even mention which Linux shell you are using and you did not show the actual elog command. Maybe you want to add that information?
Phil Rubin wrote: |
Our configuration sends out e-mail notifications based on a hierarchy of attributes, and works fine with WEB submissions, but not with client utility submissions (no notifications are sent; the log doesn't show it even trying to send any: 14-Jul-2017 18:36:01 [rubinp@nn.nn.nn.nn] {Notebook} NEW entry #0) . Since notification is the default (suppression requires -x), I presume there is something wrong with the way we're going about this. Can you see what it is? Could it be the parentheses in the type Problem(s), which have to be sent at the shell in the client command as Type=Problem\(s\)?
[global]
.
Suppress Email to users = 1
.
[Notebook]
.
Attributes = Author, Type, Category, Subject
Options Type = Routine{1}, Problem(s){2}, Other{3}
Options Category = ... TDAQ ...
.
{1} Email Category TDAQ =
{2} Email Category TDAQ = user1@aa.bb, user2@cc.dd,...
{3} Email Category TDAQ =
.
Use Email Subject = Elog Notice: $subject
Command: /usr/local/bin/elog -h host -p port -l Notebook -u user passwd -a Author="Author" -a Type=Type -a Category=Category -a Subject="subject" "text"
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68648
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Fri Jul 21 08:54:03 2017 |
| Andreas Luedeke | andreas.luedeke@psi.ch | Question | Windows | v2 9.2-2475 | Re: Password Protect Delete | You can allow guests to create entries, but only registered users (Admins) to delete (or edit) entries:
Menu commands = List, New, Edit, Reply, Delete, Find, Config, Logout, Help
Guest menu commands = List, New, Reply, Find, Login, Help
See https://midas.psi.ch/elog/config.html#general for details.
Michael Cianci wrote: |
We don't use a password file but would like to password protect (Admin only) the DELETE function in the MENU Thank You
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68650
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Mon Jul 24 14:33:51 2017 |
| Andreas Luedeke | andreas.luedeke@psi.ch | Question | Windows | Latest | Re: Conditional attribute activation | Yes, this is possible by using "Conditional Attributes". Have a look at the ELOG syntax help: https://midas.psi.ch/elog/config.html#conditional
To hide attributes on edit, you can use "Show Attributes Edit = ..." for the conditions; and you only list the comment reason for the case where the value of the other attribute has the value "reserved".
If you don't get it to work, then just post your logbook config with some comments on what you want to achieve.
Cheers, Andreas
Devrim Esenturk wrote: |
I have a stock database running latest elog version on windows. I am reserving some products which not been sent to customer mistakenly and using value "reserved" for it. But I need another attribute for comment reason of reserving but this attribute must be activated when reserved value selected. Is this possible? I didn't see any option for this at admin guide.
Thank you
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68652
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Fri Aug 18 01:02:41 2017 |
| Travis Unkel | travisunkel@gmail.com | Bug report | Linux | 3.1.3 | Re: Path disclosure on unfound file | I am having the same issue. If you go to midas.psi.ch/elogs/12345.htm you get the path disclosure issue.
Stefan Ritt wrote: |
What URL did you use? If I try here on this forum I get:

which looks fine to me.
Bruce Bush wrote: |
Greetings,
Running elog 3.1.0 on CentOS 6.6. When I try to access a nonexistent file, elog reveals a path in the 404 page. For example:
Not Found
The requested file /usr/local/elog/themes/default/blortblortblort7854.htm was not found on this server
ELOG version 3.1.0
Is there any way to use a custom 404 page with elog, or to make it stop displaying the file information?
Thank you,
bb
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68654
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Fri Aug 18 08:59:08 2017 |
| Stefan Ritt | stefan.ritt@psi.ch | Question | Windows | 3.1.2 | Re: elogd hangs | I have to figure out where elog hangs. I guess it must be some kind of endless loop, triggered by some corrupt data in one of the elog entries. Under linux this is fairly simple (just run elogd under the gdb debugger, wait until it hangs, then press ctrl-c and enter "where" to see a full stack dump where elogd is currently executing). Under Windows this is more difficult, since you need Visual C++ from Microsoft to do the debugging. One thing you can do however without VC is to check if the CPU time is consumed to 100% by elogd, indicating an endless loop.
Stefan
Alan Grant wrote: |
I have a very long standing problem with elog over the last few versions where almost daily the service will hang. Cannot even Restart elogd, that just hangs. Clients experience Page not Found. I can only get the service reinitialized by rebooting the VM machine. I have Elog verbose logging On plus a number of external triage monitors running but nothing is yielding clues beyond the precise time the hang occurs. Aside from providing the Config and log files what else can I provide for you to assist, and what other triage measures can you suggest I try? FYI, there can be up to 20 users at one time doing searches (not updates), and I've trimmed the depth of log files that can be searched so that the CPU/service doesn't bog down but that hasn't helped either. Inserts happen in the background using the elog client app (about 2 or 3 inserts per batch at sporadic times).
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68655
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Fri Aug 18 12:40:21 2017 |
| David Pilgram | David.Pilgram@epost.org.uk | Question | Windows | 3.1.2 | Re: elogd hangs | I have experience of elog hanging (under linux). I'll describe my situation, although it may not apply to you. I still use elog 2.9.2 but I am unaware of this issue ever being resolved although I have mentioned it in the past. (Possibly because I'm one of the few who has this situation). I certainly recall other person had this as the problem, and my reply on this forum solved their problem. The cause is the following:
1. A thread with a large number of replies - something over 40 I think.
2. This long thread is deleted from the first entry. This will crash elog,
3. Once restarted, the later entries of the deleted thread (which survived the deletion attempt when elog crashed) are accessed. This will cause elog to go into an endless loop and hang. Until I learnt better, I had to reboot the computer. Under linux kill -9 (process) does the job, but kill (process) does not.
The problem lays with the first entry that survived the attempt at deletion. It has an "In reply to" line in the entry in the yymmdda.log file, referring to an entry that has now been deleted. Manually editing the yymmdda.log file to remove that line does the trick, and then the surviving entries can be accessed and deleted.
A good work-around is that if you are about to delete a long thread is to delete it in sections, starting at the end. It is useful to note the entry number or some other way to find it again after the last section is deleted, as of course it will now be back in with the even older entries. Or have two tabs on your browser accessing the same thread.
If you want to move the long thread to another logbook, to avoid the problem, Copy the thread, and then do the deletion in stages. Moving a long thread does the same computer crash/computer hang, although the Copying part is done fine, the deletion part is the problem.
You don't have to have a large number of replies to an entry to cause the hang in controlled conditions. Just edit the yymmdda.log file of a new entry adding in a "In reply to" line referring to an earlier entry number that does not exist is enough to cause the problem when you try and access the thread.
If this is the cause of your issue, the problem is to find the orphan thread that is causing the hang, especially after all this time. Also, you may have more than one orphan thread. Even though I am aware of the problem, I do occasionally find orphan threads in my logbooks. In my case I use the ticketing system, and searching by ticket number will find an orphan thread without hanging the computer, but if you then click on any entry found - hang.
There is a related issue, which I think I have now resolved. If the entry in the "Reply to" field in the yymmdda.log file does not exist, that is a later entry (not earlier, as above), elog will cause a duplicate entry, always in bold, with entry no 0 to appear in the listings. This entry is an artifact that appears in the listings, not a real entry in a yymmdda.log file. Again, finding the rogue entry is the tricky bit.
Stefan Ritt wrote: |
I have to figure out where elog hangs. I guess it must be some kind of endless loop, triggered by some corrupt data in one of the elog entries. Under linux this is fairly simple (just run elogd under the gdb debugger, wait until it hangs, then press ctrl-c and enter "where" to see a full stack dump where elogd is currently executing). Under Windows this is more difficult, since you need Visual C++ from Microsoft to do the debugging. One thing you can do however without VC is to check if the CPU time is consumed to 100% by elogd, indicating an endless loop.
Stefan
Alan Grant wrote: |
I have a very long standing problem with elog over the last few versions where almost daily the service will hang. Cannot even Restart elogd, that just hangs. Clients experience Page not Found. I can only get the service reinitialized by rebooting the VM machine. I have Elog verbose logging On plus a number of external triage monitors running but nothing is yielding clues beyond the precise time the hang occurs. Aside from providing the Config and log files what else can I provide for you to assist, and what other triage measures can you suggest I try? FYI, there can be up to 20 users at one time doing searches (not updates), and I've trimmed the depth of log files that can be searched so that the CPU/service doesn't bog down but that hasn't helped either. Inserts happen in the background using the elog client app (about 2 or 3 inserts per batch at sporadic times).
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