Hi Stefan,

Happy New Year!

I ran several searches thru the forum but I could not detect a suitable entry on the following:

Is it possible to hide/un-hide the Commands, like "Edit", "Reply", "Duplicate", from the Menu based upon an Option of an Attribute?

E.g. Attributes = Status, .. | Options Status = Open, Closed

When Status = "Open"; the Menu Commands "Edit", "Reply" and "Duplicate" are available.

When Status = "Closed"; the Menu Commands "Edit", "Reply" and "Duplicate" are hidden/not available.

-or-

Can this only be accomplished using 2 Logbooks (Open / Closed) and move an entry from "Open" to "Closed" where the Logbook "Closed" is not using the Commands  "Edit", "Reply", "Duplicate".

Kind regards,

Barend

Any reason why when I click "Reply" to a previous submission that the body is full of HTML code?

See below:

<p>
<table width="98%" align="center" cellspacing="1" style="border:1px solid #486090;">
<tbody>
<tr>
<td cellpadding="3px" style="background-color:#486090; font-weidht:bold; color:white;">Hal Proctor wrote:</td></tr>
<tr>
<td cellpadding="10px" style="background-color:#FFFFB0;"><p>
<table width="98%" align="center" cellspacing="1" style="border:1px solid #486090;">
<tbody>
<tr>
<td cellpadding="3px" style="background-color:#486090; font-weidht:bold; color:white;">Quote:</td></tr>
<tr>
<td cellpadding="10px" style="background-color:#FFFFB0;">removed the thing and the other thing....added this and that!</td>
</tr>
</tbody>
</table>
</p><p> </p>
testing reply</td>
</tr>
</tbody>
 

Here is my logbook config:

[Logbook]
Theme = default
Comment = Maintenance Logbook
Attributes = Author, Type, Category, Subject, Shift
Options Type = Repair, Routine, Preventative, Other
Options Category = Emergency, General, Change-Over, Other
Options Shift = 1, 2, 3
Extendable Options = Category
Required Attributes = Author, Type
Page Title = Maint Log - $subject
Reverse sort = 1
Preset Author = $long_name
Preset on reply Author = $long_name
Locked Attributes = Author
Quick filter = Date, Type, Category

I don't see any mistake in the configuration file. Did you switch the "Encoding" from HTML to plain? (Radio buttons at the bottom just below the text window). Is there a problem with your FCKEditor? Do you see the formatting menu bar? 

 I do not get the formatting menu with HTML.  I switched to plain and code still exists.  The only formatting menu I get is when I choose ELCode.   I have no problem with this forum seeing the formatting menu with HTML (although it does take some time to load). 

 Tested it in Chrome and acts the same as IE8 (just much slower)

 It's version issue!!   2.92 does not utilize FCKeditor correctly.  Backed off one version and it works fine!  2.91 is GOOD!

Actually I can confirm a similar issue with 2.9.2:

when I create a new entry with the default "HTML" encoding and then swap to "plain", the text area is cluttered with HTML code (see attachment new_entry.txt)

I did notice it, but I did not pay much attention to it. But I agree is should be fixed. But in my case it could be related to a firefox add-on "It's all text" that uses java script to modify the HTML code.

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Detect language » English

 

Afrikaans Albanian Arabic Armenian Azerbaijani Basque Belarusian Bulgarian Catalan Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Detect language Dutch English Estonian Filipino Finnish French Galician Georgian German Greek Haitian Creole Hebrew Hindi Hungarian Icelandic Indonesian Irish Italian Japanese Korean Latin Latvian Lithuanian Macedonian Malay Maltese Norwegian Persian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swahili Swedish Thai Turkish Ukrainian Urdu Vietnamese Welsh Yiddish ⇄ Afrikaans Albanian Arabic Armenian Azerbaijani Basque Belarusian Bulgarian Catalan Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch English Estonian Filipino Finnish French Galician Georgian German Greek Haitian Creole Hebrew Hindi Hungarian Icelandic Indonesian Irish Italian Japanese Korean Latin Latvian Lithuanian Macedonian Malay Maltese Norwegian Persian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swahili Swedish Thai Turkish Ukrainian Urdu Vietnamese Welsh Yiddish

Detect language » English

 

Andreas

Hi all,

I'm absolutely new with ELOG and have only basic programming skills...

I'd like to use ELOG, so I have installed it in my computer to start playing with it (I installed version 2.7.0-1953 because with the latest one I got an error with the elogd.cfg file). I've been able to open the Demo logbook but wasn't able to submit a new entry into it. I get the following error:

"HTML encoding not allowed"

Could you please explain me how I could solve this problem?

I thank you in advance for your help.

Version 2.7.0 is very old and has knows problem. Better go with the current version and fix the problem with the elogd.cfg file. 

Hello,

We use ELOG for many years and enjoy it's functions every day!

Lately, we see errors whenever we add an entry in elog: 554 MailTransferAgentServer ESMTP not accepting messages

We see this from various ELOG servers. Other (non ELOG) servers using the same MailTransferAgentServer do not heve this error.

We are able to send mail messages from the ELOG machines manually via TELNET. So, from a functional point of view, all works well.

We had this error in the past and found out that the cause of this error lies in (network) time-outs.

Questions:
1) Has anyone seen this error before?
2) Is it possible to increase the timeout value used by ELOG?
3) Are the emails that could not be sent stored in a queue/resent later or are they lost?
4) is there a fix?

Any replies are highly appreciated!

T I A !
 

Just my 2 cent: did you try to reproduce the problem with the latest ELOG version 2.9.2?

Kind Regards
Andreas

> Just my 2 cent: did you try to reproduce the problem with the latest ELOG version 2.9.2?

Hi Andreas,

Thank you very much for your reply. Thsi problem occurs also with the latest ELOG version 2.9.2

It would be nice if the timeout value(s) can be edited via the elogd.cfg file. Maybe this can be added in a new 
version.

Best regards,
Ron

Could you run elogd interactively with the "-v" flag to log the communication between elogd and the ESMTP server and send me the traffic log? 

Hello Stefan,

Thanks you for entering this thread !

Fortunately, we were able to solve the problem. A reboot of the DNS server used by the MTA (Mail Transfer Agent Server) to check the from and to address did the trick.

This server now responds within the timeout period in ELOG.

It still would be handy if you could add a parameter to the config file that allows us to fiddle with the timeout value. The DNS server used by the MTA has to deal with heavy load.

Best regards,
Ron

Hi,

Is it possible to have a default filtered view in E-log?

Lets say we have a record with status finished on one attribute.

Is it possible to have a default list view that just shows records with this status?

Sure. Lets assume you have a "Status" attribute, which can be "open" and "finished", then you need

Options Status = open, finished
Quick Filter = Status
Start page = ?Status=open 

The quick filter gives you a drop-down box where you can switch quickly between "open" and "finished", while the "Start page" automatically filters for "open".

 OK, Thanks!
Is it possible to use Start Page with more than one parameter?
For instance if I want to filter on two filter options at the same time, like Status= Open and Status=Ongoing

Start page = ?Status=Open|Ongoing

 Thanks a lot!
I love this program, there is no end of the possibilities.

/UlfO

I'm using Kerberos and SSL and experience problems with individual setting of "Login user =" for different logbooks.
Sometimes (not every time, but most times) the server crashes under the following condition:
When I login at one logbook and then change to a logbook, that has a restricted "Login user" list with my login
name not in it. It created the following GDB output:

Program received signal SIGSEGV, Segmentation fault.
show_elog_list (lbs=0x916b768, past_n=0, last_n=0, page_n=0, default_page=1, info=0x0) at src/elogd.c:19793
19793         message_id = msg_list[index].lbs->el_index[msg_list[index].index].message_id;

Expected behaviour would be to show me the login page with the error message:
"you don't have access to this logbook".
This message is never shown for the attached configuration file.
If I remove the "Guest" commands for logbook "TestB" then elogd behaves properly.

For the moment I've just disabled "Login user" settings.

Regards
Andreas

Forget the previous post:
I cannot reproduce the problem with the latest version of elogd (2.9.2-2475).

How can I skip the need for an email address when registering and logging in? Our IT dept will not give an email address to each guy I want on the log.

I never thought that someone will not have an email address. One basic feature of ELOG is its automatic notification if there is a new entry, and that only works over email. It's like social networks, you cannot register for Facebook if you don't have an email address.

So if you absolutely want to omit this, just give a fake email address, like nobody@no.where. ELOG just checks if there is a "@" and a "." somewhere. 

 Word of warning about fake email addresses - if your system suddenly does start to send out messages to them, you'll start getting otherwise mysterious email messages back about being unable to deliver and other such comments.  I speak from experience - although in my case the puzzle was finding what was generating the messages in the first place (not elog, another program as it happened).

I suggest you also include

Suppress default = 3

in your configuration file, which also stops them being generated in the first place. 

Although I was unaware (or had totally forgotten) that there was a 'Suppress email button' as mentioned in the documentation.

 Our IT dept is very strict. I'll have to see if I can get email out to a web based email service like yahoo. But they will not give each of my mechanics an email account here.

Thanks

Looking at some of the questions here this seems too newbie to even ask.

I want to set up a log book for my mechanics. I want them to each have a password to log in and enter what they do each day.

When I try to set up a password file it takes all the info, then when I hit save it says "server has been reset" and it will not log in. I have to remove the password = and restart the server.

[global]
port = 8080


[TFB]
Password file = <tfbpass>


Theme = default
Comment = TFB ENGINEERING
Attributes = Mechanic, Type of entry, Status, Subject
Attributes = Author, Status
Options Status = Completed, Incomplete, Notification only
Cell Style Status Completed  = background-color:green
Cell Style Status Incomplete  = background-color:red
Cell Style Status Notification only  = background-color:yellow



Options Mechanic= Jeff K, Arnaldo M, Bob L, Nathan P
Options Type of entry = Break Down, PM Repair, Building, FYI, Other
Options Status = Completed, Incomplete, Notification only, Other
Extendable Options = Category, Status,
Required Attributes = Mechanic, Type of entry, Category, Status,
Page Title = TFB Engineering - $subject
Reverse sort = 1
Quick filter = Date, Mechanic

 

 never mind. I figured it out I left the <  > in the password = line

Yes I do feel stupid.